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    • DAS/FAS Technician
    • Permanent
    • Hampton, VA
    • Open
    • DAS/FAS Technician


      IntellecTechs is in search for a Data Acquisition Systems (DAS)/Facility Automation Systems (FAS) Technician in Hampton, VA.


      Responsibilities:
      Develops or reviews designs by extracting and analyzing a variety of engineering data. Applies conventional engineering practices to develop, prepare, or recommend schematics, designs, specifications, electrical drawings and parts lists. Conducts tests or experiments requiring selection and adaptation or modification of a wide variety of critical test equipment and test procedures; sets up and operates equipment; records data, measures and records problems of significant complexity that sometimes require resolution at a higher level; and analyzes data and prepares test reports. Applies methods outlined by others to limited segments of research and development projects; constructs experimental or prototype models to meet engineering requirements; conducts tests or experiments and redesigns as necessary; and records and evaluates data and reports findings.


       Set up and acquire test data with various Data Acquisition Systems (DAS). Validate setup by logging instrumentation used, calibration information, scaling factors and displays. Perform in-situ calibration and store new coefficients for subsequent testing. Archive data to appropriate media for delivery tothe customer.


      Qualifications:
      U.S. Citizenship required. Two (2) years of college with courses in computer science, mathematics, or other related engineering courses, plus four (4) years of related engineering experience with some expertise in formulating data for presentation. Additional relevant education may be substituted for a portion of the experience


      Physical Requirements:
      Must have sufficient mobility to enter all areas of wind tunnel and test facilities; crawl, climb, bend, twist etc. (20%) while using and/or wearing appropriate PPE (gloves, respirator, etc).


      Must be able to lift 35lbs.


      Work Environment:
      An office or Control Room environment is the typical work area. Travel to other buildings on-site or nearby off-site facilities will be required.  Project implementations or troubleshooting events will be in an industrial or laboratory environment.  The candidate may be exposed to areas of high voltage, high noise levels, hazardous propellants, explosives, chemicals, and industrial facilities.  [Appropriate PPE and training will be provided.]


      Equipment and Machines:
      Standard office equipment (PC, telephone, fax, copier, etc.). Safety and Personal Protective Equipment. Bench tools, soldering, Logic analyzer, scope, DVM, etc.


      Attendance:
      Regular attendance mandatory (100%) Overtime/work outside normal schedule required (20%)


      Other Essential Functions:
      U.S. Citizenship. Must be able to work in a team atmosphere. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others. Must be able to obtain and maintain a security clearance as required.


      About IntellecTechs:
      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


       IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       


       

    • Instrumentation Engineer
    • Permanent
    • Hampton, VA
    • Open
    • Instrumentation Engineer


      Hampton, VA


      Responsibilities:


      Provide applicable instrumentation engineering techniques to support wind tunnel and laboratory test operations. Position requires applicant to apply techniques associated with designing strain gauges or sensors that capture data about the safety, efficiency, and reliability of industrial applications used in a testing environment; developing configuration scripts, programming applications; developing and applying test procedures; troubleshooting programmable logic controller’s issues; and installing, managing and/or maintaining instruments to include measurement devices, flow meters, thermocouples, strain gauges, and other instruments use in a test environment. Performs project level assignment that involve complex features. Investigates equipment and system failures and recommend and/or implement corrective action. Accomplishes, completes tasks of limited scope and solves problems which require investigation of a number of variables. Additional support includes trouble shooting problems, incorporating changes into existing hardware and software, designing, implementing, intergrading systems into the data system. The employee must be a self-motivated individual that is capable of prioritizing assignments and meeting deadlines.


      Qualifications:


      U.S. Citizenship required; a bachelor's degree in electrical, mechanical, or a math-related field. Graduate-level degrees is a plus. Possess a strong aptitude for math and physics, communication skills, and ability to translate project needs into the design and development of hardware suitable for the task.


      Physical Requirements:


      Office environment. (50-65%) Test/industrial Environment- May be exposed to areas of high noise levels, hazardous propellants, explosives, chemicals and industrial facilities. Travel between facilities and test sites is required.


      Work Environment:


      Travel between various facilities/test operations is required and may bring exposure to loud noise and potentially hazardous equipment operation.


      Attendance:


      Regular attendance mandatory (100%)


      Occasional Overtime/work outside normal schedule required. (<10%)


       


      Other Essential Functions:


      U.S. Citizenship required. Must be able to work in a team atmosphere. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others. Must be able to obtain and maintain a security clearance.


       


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • Programmer Analyst
    • Permanent
    • Hampton, VA
    • Open
    • Programmer Analyst


      IntellecTechs is currently seeking Programming Analyst for a critical role in Hampton Roads.


      Responsibilities
      Modify and write routine engineering computer programs using established techniques, standards, and procedures. Code, test, and maintain computer programs using established techniques and procedures. Write and modify Android and IOS applications. Development of computer program documentation and operational procedures.


      Qualifications
      U.S. Citizenship required. BS degree from an accredited college or university in computer science or engineering discipline. Experience using Matlab, Matlab Plotting, Labview, C, C++ and Windows 64 bit preferred. Familiar with Android OS and Java SE, Apple IOS and Swift also required.


      Physical Requirements
      Must have sufficient mobility to enter all areas of wind tunnel and test facilities; crawl, climb, bend, twist etc. (20%) while using and/or wearing appropriate PPE (gloves, respirator, etc).


      Must be able to lift 35lbs.


      Work Environment
      An office or Control Room environment is the typical work area. Travel to other buildings on-site or nearby off-site facilities will be required.  Project implementations or troubleshooting events will be in an industrial or laboratory environment.  The candidate may be exposed to areas of high voltage, high noise levels, hazardous propellants, explosives, chemicals, and industrial facilities.  [Appropriate PPE and training will be provided.]


      Equipment and Machines
      Standard office equipment (PC, telephone, fax, copier, etc.). Safety and Personal Protective Equipment.


      Attendance
      Regular attendance mandatory (100%) Overtime/work outside normal schedule required (20%)


      Other Essential Functions
      U.S. Citizenship. Must be able to work in a team atmosphere. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others. Must be able to obtain and maintain a security clearance as required.


      About IntellecTechs
      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • Systems Administrator/Senior
    • Permanent
    • Hampton, VA
    • Open
    • Senior Systems Administrator


      IntellecTechs has an immediate need for a Senior Systems Administrator in Hampton, VA.



      • Provide System Administration support of workstations, servers, and the related network configurations.

      • Multiple system types with multiple Windows and various Unix type OSs are included in the GDS inventory.

      • Perform system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes

      • Review system and application logs, verifying completion of scheduled jobs such as backups

      • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required 

      • Configure system CPU, memory, and disk partitions as required

      • Perform periodic performance reporting to support capacity planning

      • Perform in a team environment with other Systems Administrators to provide overall operations and maintenance for the LaRC Ground Data Systems (GDS) production and development support environment

      • Partner with Software Engineering groups to install new and/or rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

      • Serve as primary point responsible to deploy, maintain, and operate an encrypted data backup and recovery solution that supports the GDS production environment. 

      • Action and resolve assigned tickets within the Electronic Contract Management System (ECMS)

      • Apply systems and security patches to all workstations and servers as required

      • Manage updates to hardware and software while ensuring there is no impact to the functionality of the Ground Data Systems.

      • Provide IT System Administration services for various customers across the NASA LaRC facilities


      The selected candidate should have



      • Demonstrated proficiency using WSUS patch management systems

      • Demonstrated proficiency using KACE K1000 management appliance

      • Experience planning and implementing enterprise systems backups using EMC Networker backup and recovery software

      • Minimum of eight (8) years of professional experience maintaining a network/operational environment

      • Minimum of five (5) years’ experience with Windows and Linux operating systems

      • Demonstrated experience upgrading systems to new approved OS versions

      • Demonstrated experience in VMware virtualization across-platforms

      • Demonstrated experience with the administration of database (MS SQL/Oracle) backups and restores

      • Demonstrated understanding of Active Directory infrastructure, design and interface capabilities with other MS products

      • Demonstrated understanding of DNS name resolution


      The following skills/experience are desired



      • Demonstrated experience implementing and using KACE K1000 Appliance

      • Certification in any of the following: MCP, ITIL Foundation v3, CompTIA Security +, CompTIA A+, MCP- 70-290 Managing and Maintaining Windows 2003 Servers, MCDST, MCSA (2000, 2003), MCSE (2003, 2007) 


      Qualifications


      This position requires a Bachelor’s degree in Computer Science, Management Information Systems or related IT discipline with 6 years of related experience. The ability to obtain and maintain a Secret Security Clearance is required.


      Physical Requirements
      Must have sufficient mobility to enter all areas of wind tunnel and test facilities; crawl, climb, bend, twist etc. (20%) while using and/or wearing appropriate PPE (gloves, respirator, etc).


      Must be able to lift 35lbs.


       


      Work environment


      An office or Control Room environment is the typical work area. Travel to other buildings on-site or nearby off-site facilities will be required.  Project implementations or troubleshooting events will be in an industrial or laboratory environment.  The candidate may be exposed to areas of high voltage, high noise levels, hazardous propellants, explosives, chemicals, and industrial facilities.  [Appropriate PPE and training will be provided.]



      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • Controls Engineer
    • Permanent
    • Hampton, VA
    • Open
    • Controls Engineer


      Overview
      IntellecTechs is currently looking for a seasoned Controls Engineer to support our Hampton, VA opportunity.


      Responsibilities
      The selected candidate will work alone or with a team to complete controls or data acquisition projects as funded by the client.  This may start with project planning, work breakdown structures, writing specifications or making budget-schedule estimations.  It will include project completion requiring system design, graphical user interface building, programming, equipment layout and procurement, system configuration, and drawing reviews. 


      Hands-on work will include system checkout, equipment configuration, and troubleshooting and system operation.  In each and every phase of the project, the candidate will create clear and concise documentation.  The task will involve interaction with fellow team members, other internal service providers, sub-contractors, the operational staff of the facilities and the NASA client. The candidate will need to conduct meetings and reviews with these parties, clearly communicating goals and objectives in order to engage these groups for the project’s success. 


      The candidate must be able to juggle multiple projects, while working in a dynamic environment in which priorities change frequently.  The successful candidate will be self-motivated in their work-habits, show initiative in tackling new work, and exercise and communicate sound technical judgment.


      Qualifications
      U.S. Citizenship required. BS degree from an accredited engineering school and three (3) to eight (8) years related engineering experience, or a MS degree from an accredited engineering school and two (2) to six (6) years of related engineering experience.  


      Academic study in electrical/ mechanical systems, controls theory, manufacturing or aerodynamics desired.


      Experience with process controllers required; experience with Allen-Bradley PLCs desired.  Experience with C based micro controller desired. Experience with general programming techniques required. Experience in an industrial laboratory or manufacturing facility desired.  Experience in system design, equipment installation and system startup desired. Experience with electro-hydraulic systems desired. Experience with distributed control systems (SCADA) desired.


      Physical Requirements
      Must have sufficient mobility to enter all areas of a confined space; crawl, climb, bend, twist etc. (20%) while using and/or wearing appropriate PPE (gloves, respirator, etc).


      Must be able to lift 35lbs.


      Work Environment
      An office or Control Room environment is the typical work area. Travel to other buildings on-site or nearby off-site facilities will be required.  Project implementations or troubleshooting events will be in an industrial or laboratory environment.  The candidate may be exposed to areas of high voltage, high noise levels, hazardous propellants, explosives, chemicals, and industrial facilities.  [Appropriate PPE and training will be provided.]


      Equipment and Machines
      Software: MS Office [Word, Excel, Outlook], LabView, C/C++, Quick Basic, PLC Ladder Logic, MATLAB


      Hardware platforms
      Microsoft PC and OS, National Instruments, Allen-Bradley PLCs [PLC-5, SLC, ControlLogix], Allen-Bradley PanelViews


      Field Devices
      Programmable controllers, pneumatic valves, programmable valves, electro-hydraulic servo actuators, DC and AC drives


      Communications Protocol
      TCP/IP, RS-232, IEEE-488, FANUC VMIC, OPC, Profibus/net.


      Attendance
      Regular attendance mandatory (100%)
      Overtime/work outside normal schedule required (<20%)


      Travel required (<<5%)


      Other Essential Functions
      US Citizenship required.  Must be able to work in a team atmosphere. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Must be able to balance scope, schedule and budget to insure project success.  Grooming and dress must be appropriate for the position and must not impose a safety/risk hazard to the employee or others. The work environment requires the ability to cooperate and work with individuals at all levels of the company and the client.


      Must be able to obtain and maintain a security clearance as required.


       


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


       


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


       


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • Claims Processing Specialist
    • Permanent
    • Virginia Beach, VA
    • IntellecTechs is looking for qualified candidates to fill the Claims Processing Specialist position in support of the Department of Veterans Affairs Pilot Program – Decision Ready Claim (DRC) Initiative Modernization Support Services      Virginia Beach, VA. These positions will support the VA’s efforts to expedite Veterans Benefits Administration’s decision-making process for disability compensation and dependency and indemnity compensation claims (DIC) processing.  The areas of responsibilities are detailed below:


      Veterans DRC Processing Duties:



      • Work as part of a team to process 335,000 Veteran DIC claims

      • Review VA Form 21-4138 and 21-0985 to determine if additional information is needed for the claimed condition.

      • Request records from the Veterans Service Organizations (VSO) and Veteran.

      • Communicate the status of record requests with the VSO and VA.

      • Use a rules-based system to determine if the conditions identified on the exam request form warrant an exam based on the laws defined in Title 38 of the US Code of Federal Regulations

      • Using VA’s internal guidance established in the M21-1 Adjudication Procedures Manual, Identify which conditions warrant an examination or medical opinion.

      • Identify criteria met or not met in making a determination.

      • Identify the type of medical exam that should be completed for each condition warranting an exam.

      • Provide data and feedback to the various VSOs on errors with submitted examinations or medical opinion request packages that require clarification from VSO or the Veteran.



      • Utilize the VA’s Veterans Benefits Claims processing system which incorporates an Internet authorization application, document processing functionality, optical character recognition (OCR) scanning capability and DRC claims processing software to submit approved examination requests and communicate such with the VSO and/or Veteran.

      • Input and validate medical claims data into the DRC application.

      • Communicate to VSO and/or Veteran that claimed condition(s) does not qualify for DRC

      • Securely provide status updates throughout the process specifically pertaining to Exams or Medical Opinions requests submitted via the DRC exam request system to the appropriate Contract Exam Vendor (CEV).

      • Field and Maintain records associated with calls from VSO and/or Veterans.

      • Troubleshoot exam or medical opinion request issues with CEVs.

      • Provide customer service communication to Veterans and VSOs on exam or medical opinion issues (such as what documentation is missing or needed to complete the request package).

      • Respond to written and oral VSOs, Veterans, and CEV inquiries.


      Veterans Benefits Examination:



      • Examine claims and other DRC requests for Veterans Claims. Documents must be accurate, provide adequate documentation or citations, and comply with laws and regulations. Justification submitted must be in compliance with VA’s guidance and Federal Laws.

      • Review claims for completeness and accuracy.

      • Complete procedural processing of Veterans Benefits claims.

      • Determine sufficiency of package documentation.

      • Possess knowledge of electronic claims editing and submission capabilities, including on-line claims processing and query systems.

      • Respond to written and oral vendor inquiries.


      QUALIFICATIONS:



      • Must be able to obtain a favorable National Agency Check (no criminal record)

      • Requires a high school diploma or its equivalent with 2+ years of experience in the field or in a related area.

      • Must have working knowledge of Microsoft Office Access and Excel.

      • Must have experience working with web-based applications

      • Experience processing Veterans Benefits claims and have strong customer service skills

      • Demonstrated success working in a team environment focused on meeting organizational goals and objectives required.

      • Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals.


      Position Details:



      • Scheduled Shifts: Monday- Friday 8AM- 4:00PM; 4:00PM – 12:00Midnight. Saturdays may be required.


      MUST BE ABLE TO OBTAIN AND MAINTAIN REQUIRED CLEARANCE


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • Systems Administrator-Commercial
    • Permanent
    • Headquarters
    • TBD
    • IntellecTechs is seeking an experienced Systems Administrator (Commercial). Blending today’s technology with outstanding customer service, IntellecTechs offers clients innovative, individually-crafted Technology Solutions to meet their unique needs. The key to our success lies with our ingenuity and strong corporate culture. Our culture drives our business. We challenge and offer our staff engaging work, continued learning opportunities, and fun team building activities and company events. We serve our communities through active company participation in volunteer-based initiatives. In turn, we consistently delight our customers and deliver on their high expectations.


      Our Systems Administrator is a member of a team of engineers and technicians supporting various client sites in Hampton Roads Virginia. The travel is currently focused in Virginia Beach, Norfolk, Chesapeake, Gloucester County, Hampton, Isle of Wight County, James City County, Newport News, Poquoson, Portsmouth, Southampton County, Suffolk, Surry Count, Williamsburg, York County, and Smithfield but is open to other locations within the general vicinity. Our clients have offices across the United States. The  Systems Administrator will serve as a technical resource for the day-to-day operations and team project activities including technical project work, customer interaction, project coordination, customer maintenance plan creation, documentation initiatives, and desktop support, as needed. Additionally, the Systems Administrator will serve as a technical escalation point for our team and our customers.


      Eligible candidates should:



      • Always act with customers in mind

      • Consistently meet deadlines

      • Be able to learn and react quickly when facing new problems

      • Be able to handle multiple tasks and projects and switch between them quickly

      • Evaluate priorities and use time effectively and efficiently concentrating efforts on the most important tasks

      • Quickly grasp the essence and the underlying structure of things

      • Deal with concepts and complexity comfortably

      • Enjoy the challenge of unfamiliar tasks

      • Work independently


      RESPONSIBILITIES:



      • Daily travel throughout the Hampton Roads area (mileage reimbursement applies)

      • Troubleshoot all customer IT issues and serve as an escalation point via phone, remote or onsite support including Tier 1, Tier 2, Tier 3, Tier 4 support, as needed

      • Manage, set-up, administer, support and troubleshoot software, hardware and overall network infrastructure including but not limited to: Windows 2003/2008, Exchange 2003/2007/2010, Terminal Services, VMware, firewalls, routers, broadband connectivity, database servers, performance monitoring, back-ups, reporting, third party application support, etc...

      • Create and maintain network documentation including but not limited: network assessments, centralized online customer information store, monthly maintenance plans, etc.

      • Develop plans for hardware, systems operations, and technical procedures; provide input for disaster recovery and security plans

      • Define and write clear and succinct technical documentation related to systems and applications as necessary.

      • Prioritize customer requests via internal ticket tracking/timekeeping systems

      • Identify, recommend and manage IT service improvements for customer enhancements

      • Serve as primary backup to Managed IT Director as related to all work activities and interfacing with customer POC’s with accountability for resolving service problems and for prioritizing work requests

      • Occasional evening and weekend work including but not limited to: involvement in weekly rotation of 24/7 support responsibilities, project work, technical escalations, monthly maintenance, etc

      • Other duties as assigned

      • Identify, troubleshoot and resolve issues quickly and effectively, sometimes under pressure.

      • Evaluate or develop tools / scripts to facilitate improvement and to support ongoing maintenance of a growing environment.

      • Install and setup systems as required to support growth and new projects.

      • Work well in a team environment and be able to work with and feedback accurate technical information to developers, application and business owners to identify and resolve complex issues.

      • Provide recommendations and implement solutions for scalability and performance improvement.


      REQUIREMENTS:



      • Technical support (24x7) is a requirement.

      • Technical BS/MS degree, or equivalent work experience

      • Eligible for a Federal Security Clearance

      • 5+ years of professional technical experience as a Systems or Network Engineer

      • Demonstrated experience with WAN and broadband connectivity such as VPN, DSL, T1, firewalls and routers

      • Advanced Skills in technologies such as: Linux, Active Directory, Windows 2003/8, Exchange, IIS, SQL, Cisco, and/or open source technologies

      • Demonstrated experience with VMware, XenServer, Hyper-V

      • Demonstrated experience with VLAN and switched technologies

      • Demonstrated experience in managing technical services and mentoring staff

      • Demonstrated ability to perform complex technical tasks and analysis

      • Demonstrated capability of working independently as well as part of a team

      • Demonstrated ability to communicate effectively with team members, other teams, management, and customers

      • Strong background in Active Directory and Microsoft Exchange 2007 & 2010, TCP/IP, UDP, SSL

      • Familiarity with Cisco, Juniper, MX lookup, TechNet, DNSstuff, Experts Exchange, LogMeIn, ProactiveWatch

      • Good communication skills both written and verbal

      • Must be able to lift up to 50 lbs.


      Job Type:



      • Full-time


      Required education:



      • High school or equivalent


      Required experience:



      • In the field or in a related area (5) years


      Required license or certification:



      • Driver's License


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Red Team Analyst
    • Permanent
    • Norfolk
    • 0
    • IntellecTechs is currently looking for a Red Team Analyst to support our Norfolk, VA opportunity.  Top Secret Clearance with SCI is required.


      The Analyst will provide technical support, assistance, and training for unique tactics, techniques, and procedures (TTP) and information technology required to support Web Risk Assessment (WRA), part of the Navy’s Cyber Red Teaming mission.  This task requires compliance with DOD Directive 8570 on IA Workforce training and certification (IAT Level II).  Support shall include participation in annual, crisis, and other Web Risk Assessments and annual cyber analysis studies.  The following is required:


      Possess a minimum of five years of experience in providing highly technical subject matter expertise and expert guidance to government personnel in the execution of WRA operations or penetration testing and demonstrated experience in at least five of the following areas:



      • Research various cyber actors’ TTPs, organizational structures, capabilities, personas, and environments, and integrate findings into penetration tests or web risk assessment operations

      • Demonstrated expertise with website scanning and exploitation tools such as HP WebInspect, Accunetix, Burp Suite, Core Impact, etc.

      • Exploitation of vulnerabilities associated with most common operating web hosting platforms (IIS, Apache, etc.), protocols (HTTP, FTP, etc.), and network security services (PKI, HTTPS, etc.)

      • Demonstrated experience performing manual vulnerability testing of web application to include the OWASP Top 10

      • Understanding of Web Services technologies such as XML, JSON, SOAP, REST, and AJAX

      • Understanding of various web application frameworks such as ASP.NET, J2EE, Zend

      • Web Server configuration knowledge: Microsoft IIS, Apache HTTP Server, Apache Tomcat

      • Development, modification, and utilization of network enumeration engines and Open Source Research (OSR) engines (i.e. Recon-ng, nmap, nessus)

      • Exploitation or vulnerability assessment of web-based scripting engines (javascript, coldfusion, ASP) and other mobile code

      • Plan and execute technical cyber assessments or penetration tests

      • Development and utilization of testing methodology for cloud-based and networked systems

      • Modification, testing and utilization of computer network attack and exploitation tools

      • Operational Risk Management (ORM) concepts and application


      The following qualifications are desired, but not required:



      • Design, build, and implement software, Cyber assessment tools, information assurance products, or computer security applications.

      • Write software/scripts in any of the following computer programming languages (C/C++, Ruby on Rails, Python, and Perl)

      • Computer network or system design and implementation


      The contractor will be required to support the following tasks at NIOC Norfolk:



      • Conduct website vulnerability scans of unclassified Navy websites designed, developed, procured, or managed by Navy activities from inside and outside the DODIN on all public facing websites utilizing Acunetix and HP Webinspect.

      • Utilize technical and analytical means to eliminate false positive/negative results.

      • Coordinate with DOD components prior to scans for deconfliction.

      • Maintain an accurate scan database/schedule

      • Understand DOD component Whitelists

      • Post scan results on DOD web vulnerability scanning (WVS) web portal and notify NCDOC for remediation tracking and reporting.

      • Identify risks to networks based on vulnerability scan results

      • Work with webmasters/web hosts to identify technical issues prohibiting scanning

      • Recommend non-compliant websites for revocation from Whitelist

      • Coordinate/assist mitigation efforts with webmasters/web hosts

      • Assist webmasters/web hosts in developing a plan of action and milestones for mitigation

      • Review Navy websites for compliance with applicable DOD and Navy instructions and directives

      • Contact webmaster/web hosts on compliance issues

      • Assist webmasters/web hosts in correcting cited compliance issues

      • Assist webmasters in registering websites on the NIOC portal

      • Liaise with various DOD components concerning web vulnerability scanning and compliance guidelines and issues

      • Attend meetings with various agencies concerning web vulnerability scanning


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • NetOps Lead Mid
    • Permanent
    • Norfolk, VA
    • 0
    • NetOps Lead Mid – NOC


      Location: Norfolk, VA (NOC)


       


      This position is responsible for rapid recovery of network outages and the day-to-day network operations at the Network Operation Center (NOC) maintenance while receiving work direction from the shift supervisor. The member acts as an escalation point for technical issues.  The position requires support of both unclassified and classified networks. Ensure proactive monitoring utilizing network monitoring tools.  Lead conference calls for assigned maintenance activities and outages. Update and resolve outages and maintenance using ticketing systems.  Train, coach, and mentor junior team members in their career development. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  Stand in as the shift lead as needed. The member reports to the NOC Manager.


       


      EXPERIENCE & TRAINING: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered.  The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with a minimum 7 years Cisco networking experience.  Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages.  Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. A strong knowledge of trouble ticketing software, and network monitoring tools is necessary. Strong Knowledge of network protocols such as OSPF, BGP, and EIGRP is required.  Knowledge and experience working with Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.


       


      IAT-II / GSEC; Security+ CE; SSCP or CCNA-Security


      Secret Clearance Required


      Operating System Certification: BCNE or CCNA. CCNP preferred.


      ITIL v3 Foundations Preferred


      Shift Worker


       


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • IT Service Delivery Rep Senior (Site Lead)
    • Permanent
    • Cherry Point, NC
    • IT Service Delivery Rep Senior (Site Lead)

      Location: Cherry Point, NC


      Summary: This position’s primary role will be a Field Services Site Lead servicing a large scale Enterprise network. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators. Your team will consist of mid and junior level engineers.


      Responsibilities: As a Site Lead you will be expected to lead a team in network technicians to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  The Site Lead will also be expected to educate and train mid and junior network personnel on processes, procedures and technology used in the enterprise. 


      Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with 10 plus years’ experience as a Network Engineer. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages.  Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is required.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some travel will be required.  Ability to obtain a Government Secret Security clearance is required.


      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, a strong leader, strong written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability.  Strong problem-solving and troubleshooting skills with Severs and Cisco devices is required. Position requires a high level of project coordination skills to manage the execution of maintenance activities. Ability to lift up to 50lbs is required.


       Education: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNP and Security+ required. ITIL foundation V3 certification is highly desirable.


       APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       


    • IT Service Delivery Rep Mid
    • Permanent
    • Anacostia, Washington, DC
    • IT Service Delivery Rep Mid


      Location: Anacostia, Washington, DC


      Summary: This position’s primary role will be a Field Services Mid-Level Network Technician servicing a large scale Enterprise network.  You will be part of a Team of Network Technicians and Engineers. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.


      Responsibilities: As a Mid-Level Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  Take Direction from the Regional Leader and Site Leaders


      Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some Travel will be required. Ability to Obtain a Government Secret Security Clearance is required.


      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability.  A good problem-solving and troubleshooting skills in severs and Cisco devices are a Plus. Ability to lift up to 50lbs is required.


      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNA and Security+ required. ITIL foundation V3 certification is highly desirable.


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • IT Service Delivery Rep Senior (Site Lead)
    • Permanent
    • China Lake, CA

    • IT Service Delivery Rep Senior (Site Lead)


      Location: China Lake, CA


      Summary: This position’s primary role will be a Field Services Site Lead servicing a large scale Enterprise network. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators. Your team will consist of mid and junior level engineers.


      Responsibilities: As a Site Lead you will be expected to lead a team of network technicians to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  The Site Lead will also be expected to educate and train mid and junior network personnel on processes, procedures and technology used in the enterprise.


      Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with 10 plus years’ experience as a Network Engineer. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages.  Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is required.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some travel will be required.  Ability to obtain a Government Secret Security clearance is required.


      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, a strong leader, strong written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability.  Strong problem-solving and troubleshooting skills with Severs and Cisco devices is required. Position requires a high level of project coordination skills to manage the execution of maintenance activities. Ability to lift up to 50lbs is required.


      Education: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNP and Security+ required. ITIL foundation V3 certification is highly desirable.


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Junior
    • Permanent
    • Key West, FL

    • IT Service Delivery Rep Junior


      Location: Key West, FL


      Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.


      Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  Take Direction from the Regional Leader and Site Leaders


      Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages.  Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.


      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability.  A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.


      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco Network + and Security+ CE required. ITIL foundation V3 certification is highly desirable. 


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Junior
    • Permanent
    • Norfolk Naval Shipyard, Norfolk, VA

    •  IT Service Delivery Rep Junior


      Location: Norfolk Naval Shipyard


      Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.


      Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  Take Direction from the Regional Leader and Site Leaders


      Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages.  Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.


      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability.  A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.


      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco Network + and Security+ CE required. ITIL foundation V3 certification is highly desirable.


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       


    • IT Service Delivery Rep Senior (Site Lead)
    • Permanent
    • Patuxent River, MD

    • IT Service Delivery Rep Senior (Site Lead)


      Location: Patuxent River, MD


      Summary: This position’s primary role will be a Field Services Site Lead servicing a large scale Enterprise network. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators. Your team will consist of mid and junior level engineers.


      Responsibilities: As a Site Lead you will be expected to lead a team in network technicians to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  The Site Lead will also be expected to educate and train mid and junior network personnel on processes, procedures and technology used in the enterprise.


      Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with 10 plus years’ experience as a Network Engineer. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages.  Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is required.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some travel will be required.  Ability to obtain a Government Secret Security clearance is required.


      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, a strong leader, strong written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability.  Strong problem-solving and troubleshooting skills with Severs and Cisco devices is required. Position requires a high level of project coordination skills to manage the execution of maintenance activities. Ability to lift up to 50lbs is required.


      Education: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNP and Security+ required. ITIL foundation V3 certification is highly desirable.


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       
    • IT Service Delivery Rep Junior
    • Permanent
    • Pearl Harbor, HI
    • IT Service Delivery Rep Junior

      Location: Pearl Harbor, HI

      Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.

      Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Take Direction from the Regional Leader and Site Leaders

      Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.

      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.

      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco Network + and Security+ CE required. ITIL foundation V3 certification is highly desirable.

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


       


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Junior
    • Permanent
    • Pentagon
    • IT Service Delivery Rep Junior

      Location: Pentagon

      Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.

      Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Take Direction from the Regional Leader and Site Leaders

      Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.

      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.

      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco Network + and Security+ CE required. ITIL foundation V3 certification is highly desirable.

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.

       


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Junior
    • Permanent
    • Pentagon
    • IT Service Delivery Rep Junior

      Location: Pentagon

      Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.

      Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Take Direction from the Regional Leader and Site Leaders

      Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.

      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.

      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco Network + and Security+ CE required. ITIL foundation V3 certification is highly desirable.

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


       


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Mid
    • Permanent
    • San Diego, CA (Naval Station)
    • IT Service Delivery Rep Mid

      Location: San Diego, CA

      Summary: This position’s primary role will be a Field Services Mid-Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.

      Responsibilities: As a Mid-Level Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Take Direction from the Regional Leader and Site Leaders

      Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some Travel will be required. Ability to Obtain a Government Secret Security Clearance is required.

      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills in severs and Cisco devices are a Plus. Ability to lift up to 50lbs is required.

      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNA and Security+ required. ITIL foundation V3 certification is highly desirable.

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.



      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Junior
    • Permanent
    • San Diego, CA (North Island)
    • IT Service Delivery Rep Junior

      Location: San Diego, CA (North Island)


      Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.


      Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  Take Direction from the Regional Leader and Site Leaders


      Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages.  Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.


      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability.  A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.


      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco Network + and Security+ CE required. ITIL foundation V3 certification is highly desirable.


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Junior
    • Permanent
    • San Diego, CA (Point Loma)
    • IT Service Delivery Rep Junior

      Location: San Diego, CA (Point Loma)

      Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.

      Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Take Direction from the Regional Leader and Site Leaders

      Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.

      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.

      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco Network + and Security+ CE required. ITIL foundation V3 certification is highly desirable.

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


       


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Junior
    • Permanent
    • San Diego, CA (Point Loma)
    •  IT Service Delivery Rep Junior

      Location: San Diego, CA (Point Loma)

      Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.

      Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Take Direction from the Regional Leader and Site Leaders

      Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.

      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.

      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco Network + and Security+ CE required. ITIL foundation V3 certification is highly desirable.

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.



      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Senior (Site Lead)
    • Permanent
    • Washington, DC (Navy Yard)
    •  IT Service Delivery Rep Senior (Site Lead)

      Location: Washington, DC (Navy Yard)

      Summary: This position’s primary role will be a Field Services Site Lead servicing a large scale Enterprise network. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators. Your team will consist of mid and junior level engineers.

      Responsibilities: As a Site Lead you will be expected to lead a team in network technicians to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. The Site Lead will also be expected to educate and train mid and junior network personnel on processes, procedures and technology used in the enterprise.

      Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with 10 plus years’ experience as a Network Engineer. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is required. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some travel will be required. Ability to obtain a Government Secret Security clearance is required.

      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, a strong leader, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability. Strong problem-solving and troubleshooting skills with Severs and Cisco devices is required. Position requires a high level of project coordination skills to manage the execution of maintenance activities. Ability to lift up to 50lbs is required.

      Education: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNP and Security+ required. ITIL foundation V3 certification is highly desirable.

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


       


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • NetOps Specialist Mid
    • Permanent
    • Norfolk, VA (NOC)
    • NetOps Specialist Mid
      Location: Norfolk (NOC)

      This position’s primary role is to provide rapid recovery of an Enterprise network, while receiving direction from the NOC Shift Lead. Works to ensure that the site network, IDS/IPS and VPN devices and network/device management environment is reliable and that performance exceeds that of contracted service levels. In this position, you may work on portions of the network carrying classified information. Operates under the supervision of the NOC Operations Manager or designee.

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.
      Responsibilities:
      Provide rapid recovery of network outages and conduct network maintenance while receiving direction from the Shift Operations Manager. Ensure proactive monitoring utilizing network monitoring tools NetView. Lead conference calls for assigned maintenance activities and outages. Update and resolve outages and maintenance using Service Manager for ticketing. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed.

      Job Requirements:
      Experience
      The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with 4 to 6 years’ experience as a Network Engineer. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is required. Knowledge and experience working with Intrusion Detection Systems (IDS), Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.

      Skills
      The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong interpersonal skills, and innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability. Strong problem-solving and troubleshooting skills in severs and Cisco devices is required. Position requires a high level of project coordination skills to manage the execution of maintenance activities.

      Education
      A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Security+, (Net+ or A+), and any OS Cert required. CCNA preferred.

      About IntellecTechs:
      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).

      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.

      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.

      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.
    • NetOps Specialist Mid
    • Permanent
    • Norfolk, VA (NOC)
    • NetOps Specialist Mid
      Location: Norfolk (NOC)

      This position’s primary role is to provide rapid recovery of an Enterprise network, while receiving direction from the NOC Shift Lead. Works to ensure that the site network, IDS/IPS and VPN devices and network/device management environment is reliable and that performance exceeds that of contracted service levels. In this position, you may work on portions of the network carrying classified information. Operates under the supervision of the NOC Operations Manager or designee.

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.
      Responsibilities:
      Provide rapid recovery of network outages and conduct network maintenance while receiving direction from the Shift Operations Manager. Ensure proactive monitoring utilizing network monitoring tools NetView. Lead conference calls for assigned maintenance activities and outages. Update and resolve outages and maintenance using Service Manager for ticketing. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed.

      Job Requirements:
      Experience
      The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with 4 to 6 years’ experience as a Network Engineer. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is required. Knowledge and experience working with Intrusion Detection Systems (IDS), Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.

      Skills
      The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong interpersonal skills, and innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability. Strong problem-solving and troubleshooting skills in severs and Cisco devices is required. Position requires a high level of project coordination skills to manage the execution of maintenance activities.

      Education
      A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Security+, (Net+ or A+), and any OS Cert required. CCNA preferred.

      About IntellecTechs:
      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).

      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.

      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.

      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • IT Service Delivery Rep Senior
    • Permanent
    • Norfolk, VA (NOC)
    • IT Service Delivery Rep Sr. – NOC

      Location: Norfolk, VA (NOC)


      This position is responsible for rapid recovery of network outages and the day-to-day network operations at the Network Operation Center (NOC) maintenance while receiving work direction from the shift supervisor. The member acts as an escalation point for technical issues.  The position requires support of both unclassified and classified networks. Ensure proactive monitoring utilizing network monitoring tools.  Lead conference calls for assigned maintenance activities and outages. Update and resolve outages and maintenance using ticketing systems.  Train, coach, and mentor junior team members in their career development. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  Stand in as the shift lead as needed. The member reports to the NOC Manager.


      EXPERIENCE & TRAINING: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered.  The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with a minimum 8 years Cisco networking experience.  Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages.  Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. A strong knowledge of trouble ticketing software, and network monitoring tools is necessary. Strong Knowledge of network protocols such as OSPF, BGP, and EIGRP is required.  Knowledge and experience working with Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.


      IAT-II / GSEC; Security+ CE; SSCP or CCNA-Security


      Secret Clearance Required


      Operating System Certification:  CCNA. CCNP preferred.


      ITIL v3 Foundations Preferred


      Shift Worker


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Senior
    • Permanent
    • Norfolk, VA (NOC)
    • IT Service Delivery Rep Sr. – NOC
      Location: Norfolk, VA (NOC)

      This position is responsible for rapid recovery of network outages and the day-to-day network operations at the Network Operation Center (NOC) maintenance while receiving work direction from the shift supervisor. The member acts as an escalation point for technical issues. The position requires support of both unclassified and classified networks. Ensure proactive monitoring utilizing network monitoring tools. Lead conference calls for assigned maintenance activities and outages. Update and resolve outages and maintenance using ticketing systems. Train, coach, and mentor junior team members in their career development. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Stand in as the shift lead as needed. The member reports to the NOC Manager.

      EXPERIENCE & TRAINING: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with a minimum 8 years Cisco networking experience. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. A strong knowledge of trouble ticketing software, and network monitoring tools is necessary. Strong Knowledge of network protocols such as OSPF, BGP, and EIGRP is required. Knowledge and experience working with Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.

      IAT-II / GSEC; Security+ CE; SSCP or CCNA-Security
      Secret Clearance Required
      Operating System Certification: CCNA. CCNP preferred.
      ITIL v3 Foundations Preferred
      Shift Worker

      About IntellecTechs:
      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).

      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.

      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.

      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • IT Service Delivery Rep Senior
    • Permanent
    • Pearl Harbor, HI
    • IT Service Delivery Rep Sr. – NOC
      Location: Pearl Harbor, HI (NOC)

      This position is responsible for rapid recovery of network outages and the day-to-day network operations at the Network Operation Center (NOC) maintenance while receiving work direction from the shift supervisor. The member acts as an escalation point for technical issues. The position requires support of both unclassified and classified networks. Ensure proactive monitoring utilizing network monitoring tools. Lead conference calls for assigned maintenance activities and outages. Update and resolve outages and maintenance using ticketing systems. Train, coach, and mentor junior team members in their career development. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Stand in as the shift lead as needed. The member reports to the NOC Manager.

      EXPERIENCE & TRAINING: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with a minimum 8 years Cisco networking experience. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. A strong knowledge of trouble ticketing software, and network monitoring tools is necessary. Strong Knowledge of network protocols such as OSPF, BGP, and EIGRP is required. Knowledge and experience working with Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.

      IAT-II / GSEC; Security+ CE; SSCP or CCNA-Security
      Secret Clearance Required
      Operating System Certification: CCNA. CCNP preferred.
      ITIL v3 Foundations Preferred
      Shift Worker

      About IntellecTechs:
      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).

      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.

      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.

      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • NetOps Specialist Mid
    • Permanent
    • Pearl Harbor, HI
    • NetOps Specialist Mid

      Location:  Pearl Harbor, HI (NOC)


      This position’s primary role is to provide rapid recovery of an Enterprise network, while receiving direction from the NOC Shift Lead. Works to ensure that the site network, IDS/IPS and VPN devices and network/device management environment is reliable and that performance exceeds that of contracted service levels. In this position, you may work on portions of the network carrying classified information. Operates under the supervision of the NOC Operations Manager or designee.


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


      Responsibilities:


      Provide rapid recovery of network outages and conduct network maintenance while receiving direction from the Shift Operations Manager.  Ensure proactive monitoring utilizing network monitoring tools NetView.  Lead conference calls for assigned maintenance activities and outages. Update and resolve outages and maintenance using Service Manager for ticketing. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed. 


      Job Requirements:


      Experience


      The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with 4 to 6 years’ experience as a Network Engineer. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages.  Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is required.  Knowledge and experience working with Intrusion Detection Systems (IDS), Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.


      Skills


      The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong interpersonal skills, and innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability.  Strong problem-solving and troubleshooting skills in severs and Cisco devices is required. Position requires a high level of project coordination skills to manage the execution of maintenance activities.


      Education


      A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Security+, (Net+ or A+), and any OS Cert required. CCNA preferred.  


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Mid
    • Permanent
    • Pearl Harbor, HI
    • IT Service Delivery Rep Mid
      Location: Pearl Harbor, HI
       
      Summary: This position’s primary role will be a Field Services Mid-Level Network Technician servicing a large scale Enterprise network.  You will be part of a Team of Network Technicians and Engineers. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.
      Responsibilities: As a Mid-Level Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  Take Direction from the Regional Leader and Site Leaders

      Job Requirements:

      The successful candidate will be an innovative technical professional, customer service oriented, and knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some Travel will be required. Ability to Obtain a Government Secret Security Clearance is required.

      Skills:
      The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability.  A good problem-solving and troubleshooting skills in severs and Cisco devices are a Plus. Ability to lift up to 50lbs is required.
      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNA and Security+ required. ITIL foundation V3 certification is highly desirable.
      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.

      About IntellecTechs:

      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).

      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.

      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.

      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment
    • Comms Network Engineer Senior
    • Permanent
    • San Diego, CA
    •  IT Service Delivery Rep Sr. – NOC
      Location: San Diego, CA (NOC)

      This position is responsible for rapid recovery of network outages and the day-to-day network operations at the Network Operation Center (NOC) maintenance while receiving work direction from the shift supervisor. The member acts as an escalation point for technical issues. The position requires support of both unclassified and classified networks. Ensure proactive monitoring utilizing network monitoring tools. Lead conference calls for assigned maintenance activities and outages. Update and resolve outages and maintenance using ticketing systems. Train, coach, and mentor junior team members in their career development. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Stand in as the shift lead as needed. The member reports to the NOC Manager.

      EXPERIENCE & TRAINING: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with a minimum 8 years Cisco networking experience. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. A strong knowledge of trouble ticketing software, and network monitoring tools is necessary. Strong Knowledge of network protocols such as OSPF, BGP, and EIGRP is required. Knowledge and experience working with Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.

      IAT-II / GSEC; Security+ CE; SSCP or CCNA-Security
      Secret Clearance Required
      Operating System Certification: CCNA. CCNP preferred.
      ITIL v3 Foundations Preferred
      Shift Worker

      About IntellecTechs:
      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).

      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.

      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.

      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • Structural Engineer III
    • Hampton, VA

    • IntellecTechs is currently looking for a Structural Engineer III.

       

      The Center Maintenance, Operations, and Engineering (CMOE) contract comprises of three major categories of work – operations, maintenance, and engineering (OME), as described below. •Maintenance – Research and institutional facility maintenance includes, but not limited to, preventive maintenance, trouble calls, repairs, Reliability Centered Maintenance (RCM), Facility Condition Assessment (FCA), and maintenance/operation of central utilities (e.g., electrical power distribution, potable water, storm water drainage) •Operations – Facilities Operations support includes, but not limited to, wind tunnels, laboratories, and test stands testing, instrumentation calibration/repair; plant and utilities (e.g., high pressure air, Liquid Nitrogen (LN2) and Steam Plant); technology development and administration, including, but not limited to, Facility Automation Systems (FAS) and Data Acquisition Systems (DAS) •Engineering – Facility engineering includes, but not limited to, engineering studies, design, construction, construction management, configuration management, tactical engineering, pressure system recertification, project management/planning support.

       

      Responsibilities:
      The Structural Engineer independently performs structural engineering assignments by using standard engineering techniques, procedures, and criteria. Provides solutions to structural engineering problems and participates in project management functions as needed, staying accountable for budgeted project hours. Prepares analysis, studies, design review presentations, construction cost estimates, specification editing, and supports construction management effort as needed.

      Independently executes structural engineering and design tasks, develops construction documents, calculations, specifications and technical engineering reports, meets with clients and performs site visits to take measurements and photos.

       


      Qualifications

       U.S. Citizenship required. BS degree from an accredited engineering school and three (3) to five (5) years related engineering experience, or MS degree from an accredited engineering school and two (2) to three (3) years of related engineering experience, or Ph. D. from an accredited engineering school. A Civil or Structural engineering degree is preferred.


      Specific job requirements:
      • Creates design calculations using the fundamentals of engineering and principals of design, by hand or utilizing software. Qualitative abilities including strong analytical skills, technical proficiency and effective problem solving skills.
      • Experienced in computer applications including Word, Excel, PowerPoint, Adobe Acrobat and Mathcad
      • Proficient in Autodesk software, such as Revit, 2D/3D CAD, Mechanical Simulation, Inventor, and Robot
      • Familiar with FEA structural engineering software, such as RAM Elements, RISA, or FEMAP
      • Excellent communication skills including an excellent command of English (speaking, reading, writing).
      • Self-motivated and willing and able to learn new products, concepts and techniques.
      • Organized team player with excellent time management skills.
      • Able to work alone or in small, multi-discipline teams in a support or lead role.
      • Ensures that policies, procedures, and standards are adhered to.
      • Visits job sites as required, identifies any improper implementation and takes action to insure technical solutions are immediately implemented.
      • Supports Safety Department with structural advice as needed.
      • Ensures safe working practices and a safe working environment.

       


      Essential Functions:
      Work Environment
      Office environment. (85%)

      Test/Industrial Environment – May be exposed to areas of high noise levels, hazardous propellants, explosives, chemicals and industrial facilities. Travel between facilities and test sites is required. Travel between various facilities/test operations is required and may bring exposure to loud noise and potentially hazardous equipment operation.


      Physical Requirements
      The ability to enter into confined spaces, crawl into or onto various assemblies while maintaining a clear vision of safety is required. Potential exposure to high noise levels, hazardous chemicals, propellants and the like. Appropriate PPE and training will be provided for all conditions. Must be able to walk, stand, bend, twist and sit for extended periods as well as climb, crawl, and lift up to 35 lbs.

       

      Equipment and Machines:
      Standard office equipment - PC, telephone, fax, and copier (50%)

      Safety and Personal Protective Equipment (20%)

      Attendance
      Regular attendance mandatory (100%)
      Overtime/work outside normal schedule required (<20%)

      Travel required (<<5%)

      Other Essential Functions
      U.S. Citizenship required. Must be able to work in a team atmosphere. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety/risk hazard to the employee or others. Must be able to balance scope, schedule and budget to insure project success. The work environment requires the ability to cooperate and work with individuals at all levels of the company and the client. Must be able to obtain and maintain a security clearance as required. A valid driver’s license is required.



    • Commercial Systems Administrator/Technician
    • Permanent
    • Virginia Beach
    • IntellecTechs is seeking an experienced Systems Administrator (Commercial). Blending today’s technology with outstanding customer service, IntellecTechs offers clients innovative, individually-crafted Technology Solutions to meet their unique needs. The key to our success lies with our ingenuity and strong corporate culture. Our culture drives our business. We challenge and offer our staff engaging work, continued learning opportunities, and fun team building activities and company events. We serve our communities through active company participation in volunteer-based initiatives. In turn, we consistently delight our customers and deliver on their high expectations.


      Our Sr. Systems Administrator is a member of a team of engineers and technicians supporting various client sites in Hampton Roads Virginia. The travel is currently focused in Virginia Beach, Norfolk, Chesapeake, Gloucester County, Hampton, Isle of Wight County, James City County, Newport News, Poquoson, Portsmouth, Southampton County, Suffolk, Surry Count, Williamsburg, York County, and Smithfield but is open to other locations within the general vicinity. Our clients have offices across the United States. The Sr. Systems Administrator will serve as a technical resource for the day-to-day operations and team project activities including technical project work, customer interaction, project coordination, customer maintenance plan creation, documentation initiatives, and desktop support, as needed. Additionally, the Sr. Systems Administrator will serve as a technical escalation point for our team and our customers.


      Eligible candidates should:



      • Always act with customers in mind

      • Consistently meet deadlines

      • Be able to learn and react quickly when facing new problems

      • Be able to handle multiple tasks and projects and switch between them quickly

      • Evaluate priorities and use time effectively and efficiently concentrating efforts on the most important tasks

      • Quickly grasp the essence and the underlying structure of things

      • Deal with concepts and complexity comfortably

      • Enjoy the challenge of unfamiliar tasks

      • Work independently


      RESPONSIBILITIES:



      • Daily travel throughout the Hampton Roads area (mileage reimbursement applies)

      • Troubleshoot all customer IT issues and serve as an escalation point via phone, remote or onsite support including Tier 1, Tier 2, Tier 3, Tier 4 support, as needed

      • Manage, set-up, administer, support and troubleshoot software, hardware and overall network infrastructure including but not limited to: Windows 7/8/10, Server 2012/R2 Exchange 2010/2013/2016, Terminal Services, VMware, firewalls, routers, broadband connectivity, database servers, performance monitoring, back-ups, reporting, third party application support, etc...

      • Create and maintain network documentation including but not limited: network assessments, centralized online customer information store, monthly maintenance plans, etc.

      • Develop plans for hardware, systems operations, and technical procedures; provide input for disaster recovery and security plans

      • Define and write clear and succinct technical documentation related to systems and applications as necessary.

      • Prioritize customer requests via internal ticket tracking/timekeeping systems

      • Identify, recommend and manage IT service improvements for customer enhancements

      • Serve as primary backup to Managed IT Director as related to all work activities and interfacing with customer POC’s with accountability for resolving service problems and for prioritizing work requests

      • Occasional evening and weekend work including but not limited to: involvement in weekly rotation of 24/7 support responsibilities, project work, technical escalations, monthly maintenance, etc

      • Other duties as assigned

      • Identify, troubleshoot and resolve issues quickly and effectively, sometimes under pressure.

      • Evaluate or develop tools / scripts to facilitate improvement and to support ongoing maintenance of a growing environment.

      • Install and setup systems as required to support growth and new projects.

      • Work well in a team environment and be able to work with and feedback accurate technical information to developers, application and business owners to identify and resolve complex issues.

      • Provide recommendations and implement solutions for scalability and performance improvement.


      REQUIREMENTS:



      • Technical support (24x7) is a requirement.

      • Technical BS/MS degree, or equivalent work experience

      • Eligible for a Federal Security Clearance

      • 5+ years of professional technical experience as a Systems or Network Engineer

      • Demonstrated experience with WAN and broadband connectivity such as VPN, DSL, T1, firewalls and routers

      • Advanced Skills in technologies such as: Linux, Active Directory, Windows 7/8/10, Exchange, IIS, SQL, Cisco, and/or open source technologies

      • Demonstrated experience with VMware, XenServer, Hyper-V

      • Demonstrated experience with VLAN and switched technologies

      • Demonstrated experience in managing technical services and mentoring staff

      • Demonstrated ability to perform complex technical tasks and analysis

      • Demonstrated capability of working independently as well as part of a team

      • Demonstrated ability to communicate effectively with team members, other teams, management, and customers

      • Strong background in Active Directory and Microsoft Exchange 2007 & 2010, TCP/IP, UDP, SSL

      • Familiarity with Cisco, Juniper, MX lookup, TechNet, DNSstuff, Experts Exchange, LogMeIn, ProactiveWatch

      • Good communication skills both written and verbal

      • Must be able to lift up to 50 lbs.


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


      Job Type:



      • Full-time


      Required education:



      • High school or equivalent


      Required experience:



      • In the field or in a related area (5) years


      Required license or certification:



      • Driver's License

    • Data Analyst
    • Temporary
    • Silver Spring, MD
    • Job Description for Data Analyst


       FUNCTION:  Data Analyst to serve on a collaborative team that uses health care claims and survey data to conduct data management and analyses on behalf of our clients. The Data Analyst will support our contracts with major federal agencies, states, and the Centers for Medicare & Medicaid Services (CMS). This position requires quantitative skills, working with large databases, and attention to details. By providing data analysis, complete documentation, clear communication, and accurate analyses, datasets, and reports you will contribute to our mission of improving public health worldwide. 


       DUTIES AND RESPONSIBILITIES:



      1. Analyzes specifications, formulates programming approaches, and consults with clients to clarify requirements.



      1. Analyzes incoming data to ensure compliance with the required technical specifications and quality standards for various health care research initiatives.



      1. Collaborates with data submitters and the client to manage all data intake. This involves communicating corrections and recommending any remediation to improve the data analytical value.



      1. Utilizes Microsoft SQL Server and SAS to perform data manipulation and generate statistical reports.



      1. Tracks estimates of cost and time for assigned tasks and activities.



      1. Provides complete and thorough documentation; investigates existing databases; researches data anomalies, and constructs subset data bases and data files.  Provides input to progress reports for assigned tasks.



      1. Performs additional duties as required.


      QUALIFICATIONS:


       B.S. or M.S. degree in computer sciences, health sciences, or other related field.  Three to five years of SAS and SQL programming experience. Experience with health care data management is highly desirable. Must have familiarity with relational databases and electronic data capture systems. Required to have excellent communication skills, strong analytic and quantitative skills, and attention to details. Able to work well in team environment and independently.


      CORPORATE INFO: 


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM). 


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • Administrative Assistant Junior Level
    • Full Time
    • New Orleans, LA
    • High school Diploma or General Equivalency Diploma (GED)

       

      1-4 years One to four (1-4) years experience, to include: word processing, spreadsheet development, documenting management issues, financial analysis, data collection,

      report processing, brief preparation, read milestone schedules, send emails, and receive emails. One (1) year work experience shall be within Federal

      Government.

       


      CORPORATE INFO: 




      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM). 




      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.




      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.




      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • Captivate Instructional Systems Developer
    • Full time/4 months with possibility of follow-on
    • Virginia Beach, VA
    • IntellecTechs, Inc. seeks a Captivate 9 Developer to assist in developing and designing training programs in support of our government clients. Responsibilities include developing, converting, and uploading training content in different modalities to learning delivery systems.


      ESSENTIAL DUTIES
      The Captivate 9 Developer will have a variety of responsibilities focused on product development and delivery, including course design, performance support tools, training simulation, and training analysis.



      • The Captivate 9 Developer shall use a course design document to develop an eLearning course to include audience and learning environment analysis, instructional objectives and strategy, content outline, user navigation, screen/page template designs, storyboard/script development with text, voice, sound, and graphics.

      • The Captivate 9 Developer shall use Adobe Captivate 9 to develop "how to" animations videos and other training simulations or story-based modules.

      • The Captivate 9 Developer shall assist in the deployment of technology tools and delivery of technology based learning activities and content.

      • The Captivate 9 Developer shall identify and document learning delivery system limitations and issues with selected tools and course content.

      • The Captivate 9 Developer shall troubleshoot issues with learning delivery system and provide resolutions when applicable.

      • The Captivate 9 Developer shall incorporate various media technologies into web-based training materials.


      REQUIRED QUALIFICATIONS/EXPERIENCE



      • Must have 1-3 years of related training experience.

      • Must be extremely proficient with Adobe Captivate 9.

      • Use multimedia and web-based applications to design training solutions

      • Translate written content into visual descriptions (graphics, animations, interactive charts and graphs, video-based scenarios)

      • Maintain strong internal and external client relationship skills

      • Thrive in a fast-paced, project-driven organization

      • Adapt quickly and easily to changing requirements and needs from internal and external clients

      • Must communicate effectively and collaborate with Subject Matter Experts (SMEs) and teammates.

      • Must display a high degree of attention to detail and the ability to present complex information clearly.

      • Exceptional writing, grammar, and punctuation skills.

      • Must have experience developing CBT.

      • Must be able to work on multiple modules simultaneously and meet deadlines.

      • Must display in-depth understanding of the ADDIE/SAT model (other development models are a plus).

      • Must display mastery of SCORM and Section 508 accessibility requirements.


      Desired Skills:



      • Experience working with US Government Agencies is preferred but not required.

      • Experience working on large projects.

      • Experience creating project documentation and client deliverables.

      • Excellent interpersonal communication skills.


      REQUIRED EDUCATION/CERTIFICATIONS



      • Associate or Bachelor's degree in Liberal Arts (e.g, English, Communications), Education, Instructional Design/Development, e-Learning, or related fields.

      • Certificate in Instructional Systems Design (ISD) or Master's Degree in ISD or related field is preferred, but not required.

      • 8 years of experience can be substituted for the education requirement.


      Applicants must have the legal right to work in the US.


      CORPORATE INFO: 


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM). 


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • IT Service Delivery Rep Junior - Pax River
    • Pax River
    • IT Service Delivery Rep Junior - Junior
      Pax River


      Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.

      Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  Take Direction from the Regional Leader and Site Leaders

      Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages.  Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.

      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability.  A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.

      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Network + and Security+ CE required. ITIL foundation V3 certification is highly desirable.


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


       CORPORATE INFO: 


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM). 


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • US Army Reserve Continuing Education Services Test Proctor
    • Temporary
    • Fort Buchanan, Puerto Rico
    • US Army Reserve Continuing Education Services


      Test Proctor 



      • Order, receive, control, mail (Government will provide postage), administer, score, take inventory, and provide test results of both Army Personnel Testing (APT) and civilian examinations to appropriate agencies and institutions as required by applicable regulations, policies and other guidance such as the Army Personnel Testing, TCO Handbook, AR 611-5, AR 611-6, AR 601-210, AR 601-222, USMEPCOM 611-1, USMEPCOM 601-4, and the Defense Activity for Non-Traditional Education Support (DANTES) Examination Program Handbook (DEPH), Volumes I and II. Contract Test Examiner personnel are not allowed to sign the following items: test orders, answer sheets, test inventory reports, irregularity reports, and testing agency shipping documents.

      • Maintain strict control of all test items. The Test Examiner (TE) is required to know the safe combination and will report any test compromise immediately to the ESS.

      • Perform duties in accordance with DANTES, APT and other test exam policies to include reports, submission of test inventories, returning tests to contractor, and providing test results to appropriate agency/institutions; destroy test material in accordance with regulation and/or Standard Operating Procedures.

      • Perform testing in accordance with DANTES/APT Program guidelines, Army Regulations, and the DEPH/APT TCO Handbook.

      • Ensure training and testing materials are up to date and in accordance with the current DANTES, APT and other exam policies.

      • Ensure testing procedures are in accordance with the DANTES/APT Test Control Officer Handbook, referenced regulations, and applicable test administration manuals.

      • Ensure all completed exams are entered into the client’s GAE account.

      • Keep all testing log books and answer sheets in accordance with DANTES, APT, and other exam policies.

      • Maintain sufficient testing materials are available to accomplish APT/DANTES Testing.

      • Keep ESS/TCO informed of all testing issues as they occur.


       


      Perform Education Services tasks to include the following:



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.



      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.



      • Candidate shall have a Bachelor’s degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education and at least three years of professional relevant work experience in testing. Passing scores on all of the required online certifications, which are required to administer exams at their respective locations, must be achieved within two months following receipt of CAC. Proof of certification shall be provided to the ESS/TCO prior to performing testing services. Testing examiner personnel are required to complete all certifications outlined in the Army Personnel Testing Test Control Officer Handbook.


      • Contingent upon contract award.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Fort Buchanan, Puerto Rico
    • 0
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • US Army Reserve Continuing Education Services
    • Caroapolis, Pennsylvania
    • US Army Reserve Continuing Education Services


      Test Proctor


      Order, receive, control, mail (Government will provide postage), administer, score, take inventory, and provide test results of both Army Personnel Testing (APT) and civilian examinations to appropriate agencies and institutions as required by applicable regulations, policies and other guidance such as the Army Personnel Testing, TCO Handbook, AR 611-5, AR 611-6, AR 601-210, AR 601-222, USMEPCOM 611-1, USMEPCOM 601-4, and the Defense Activity for Non-Traditional Education Support (DANTES) Examination Program Handbook (DEPH), Volumes I and II. Contract Test Examiner personnel are not allowed to sign the following items: test orders, answer sheets, test inventory reports, irregularity reports, and testing agency shipping documents.
      Maintain strict control of all test items. The Test Examiner (TE) is required to know the safe combination and will report any test compromise immediately to the ESS.
      Perform duties in accordance with DANTES, APT and other test exam policies to include reports, submission of test inventories, returning tests to contractor, and providing test results to appropriate agency/institutions; destroy test material in accordance with regulation and/or Standard Operating Procedures.
      Perform testing in accordance with DANTES/APT Program guidelines, Army Regulations, and the DEPH/APT TCO Handbook.
      Ensure training and testing materials are up to date and in accordance with the current DANTES, APT and other exam policies.
      Ensure testing procedures are in accordance with the DANTES/APT Test Control Officer Handbook, referenced regulations, and applicable test administration manuals.
      Ensure all completed exams are entered into the client’s GAE account.
      Keep all testing log books and answer sheets in accordance with DANTES, APT, and other exam policies.
      Maintain sufficient testing materials are available to accomplish APT/DANTES Testing.
      Keep ESS/TCO informed of all testing issues as they occur.


      Perform Education Services tasks to include the following:


      Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.
      Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.
      Acknowledge and determine the reason for client visits or contact and refer appropriately.
      Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.
      Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.
      Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.
      Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date
      Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.
      Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.
      Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.
      Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.
      Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.
      Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.
      Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.
      Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.
      Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.
      Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.
      Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.
      Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.
      Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.
      Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.
      Inform higher education officials and unit personnel of education changes/updates as they occur.
      Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.
      Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.
      Assist clients in navigating Veterans Administration (VA) and other educational related websites.
      Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).
      Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.
      Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.
      Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.
      Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.
      Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.
      Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.
      Candidate shall have a Bachelor’s degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education and at least three years of professional relevant work experience in testing. Passing scores on all of the required online certifications, which are required to administer exams at their respective locations, must be achieved within two months following receipt of CAC. Proof of certification shall be provided to the ESS/TCO prior to performing testing services. Testing examiner personnel are required to complete all certifications outlined in the Army Personnel Testing Test Control Officer Handbook.


      Contingent upon contract award.


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • US Army Reserve Continuing Education Services Test Proctor
    • Fort Devens, Massachusetts
    • US Army Reserve Continuing Education Services Test Proctor


      Order, receive, control, mail (Government will provide postage), administer, score, take inventory, and provide test results of both Army Personnel Testing (APT) and civilian examinations to appropriate agencies and institutions as required by applicable regulations, policies and other guidance such as the Army Personnel Testing, TCO Handbook, AR 611-5, AR 611-6, AR 601-210, AR 601-222, USMEPCOM 611-1, USMEPCOM 601-4, and the Defense Activity for Non-Traditional Education Support (DANTES) Examination Program Handbook (DEPH), Volumes I and II. Contract Test Examiner personnel are not allowed to sign the following items: test orders, answer sheets, test inventory reports, irregularity reports, and testing agency shipping documents.
      Maintain strict control of all test items. The Test Examiner (TE) is required to know the safe combination and will report any test compromise immediately to the ESS.
      Perform duties in accordance with DANTES, APT and other test exam policies to include reports, submission of test inventories, returning tests to contractor, and providing test results to appropriate agency/institutions; destroy test material in accordance with regulation and/or Standard Operating Procedures.
      Perform testing in accordance with DANTES/APT Program guidelines, Army Regulations, and the DEPH/APT TCO Handbook.
      Ensure training and testing materials are up to date and in accordance with the current DANTES, APT and other exam policies.
      Ensure testing procedures are in accordance with the DANTES/APT Test Control Officer Handbook, referenced regulations, and applicable test administration manuals.
      Ensure all completed exams are entered into the client’s GAE account.
      Keep all testing log books and answer sheets in accordance with DANTES, APT, and other exam policies.
      Maintain sufficient testing materials are available to accomplish APT/DANTES Testing.
      Keep ESS/TCO informed of all testing issues as they occur.


      Perform Education Services tasks to include the following:


      Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.
      Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.
      Acknowledge and determine the reason for client visits or contact and refer appropriately.
      Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.
      Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.
      Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.
      Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date
      Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.
      Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.
      Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.
      Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.
      Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.
      Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.
      Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.
      Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.
      Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.
      Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.
      Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.
      Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.
      Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.
      Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.
      Inform higher education officials and unit personnel of education changes/updates as they occur.
      Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.
      Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.
      Assist clients in navigating Veterans Administration (VA) and other educational related websites.
      Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).
      Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.
      Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.
      Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.
      Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.
      Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.
      Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.
      Candidate shall have a Bachelor’s degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education and at least three years of professional relevant work experience in testing. Passing scores on all of the required online certifications, which are required to administer exams at their respective locations, must be achieved within two months following receipt of CAC. Proof of certification shall be provided to the ESS/TCO prior to performing testing services. Testing examiner personnel are required to complete all certifications outlined in the Army Personnel Testing Test Control Officer Handbook.


      Contingent upon contract award.


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • US Army Reserve Continuing Education Services Test Proctor
    • Fort Douglas, Utah
    •  US Army Reserve Continuing Education Services Test Proctor

      Order, receive, control, mail (Government will provide postage), administer, score, take inventory, and provide test results of both Army Personnel Testing (APT) and civilian examinations to appropriate agencies and institutions as required by applicable regulations, policies and other guidance such as the Army Personnel Testing, TCO Handbook, AR 611-5, AR 611-6, AR 601-210, AR 601-222, USMEPCOM 611-1, USMEPCOM 601-4, and the Defense Activity for Non-Traditional Education Support (DANTES) Examination Program Handbook (DEPH), Volumes I and II. Contract Test Examiner personnel are not allowed to sign the following items: test orders, answer sheets, test inventory reports, irregularity reports, and testing agency shipping documents.
      Maintain strict control of all test items. The Test Examiner (TE) is required to know the safe combination and will report any test compromise immediately to the ESS.
      Perform duties in accordance with DANTES, APT and other test exam policies to include reports, submission of test inventories, returning tests to contractor, and providing test results to appropriate agency/institutions; destroy test material in accordance with regulation and/or Standard Operating Procedures.
      Perform testing in accordance with DANTES/APT Program guidelines, Army Regulations, and the DEPH/APT TCO Handbook.
      Ensure training and testing materials are up to date and in accordance with the current DANTES, APT and other exam policies.
      Ensure testing procedures are in accordance with the DANTES/APT Test Control Officer Handbook, referenced regulations, and applicable test administration manuals.
      Ensure all completed exams are entered into the client’s GAE account.
      Keep all testing log books and answer sheets in accordance with DANTES, APT, and other exam policies.
      Maintain sufficient testing materials are available to accomplish APT/DANTES Testing.
      Keep ESS/TCO informed of all testing issues as they occur.


      Perform Education Services tasks to include the following:

      Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.
      Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.
      Acknowledge and determine the reason for client visits or contact and refer appropriately.
      Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.
      Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.
      Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.
      Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date
      Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.
      Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.
      Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.
      Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.
      Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.
      Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.
      Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.
      Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.
      Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.
      Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.
      Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.
      Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.
      Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.
      Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.
      Inform higher education officials and unit personnel of education changes/updates as they occur.
      Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.
      Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.
      Assist clients in navigating Veterans Administration (VA) and other educational related websites.
      Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).
      Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.
      Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.
      Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.
      Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.
      Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.
      Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.
      Candidate shall have a Bachelor’s degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education and at least three years of professional relevant work experience in testing. Passing scores on all of the required online certifications, which are required to administer exams at their respective locations, must be achieved within two months following receipt of CAC. Proof of certification shall be provided to the ESS/TCO prior to performing testing services. Testing examiner personnel are required to complete all certifications outlined in the Army Personnel Testing Test Control Officer Handbook.

      Contingent upon contract award.


      CORPORATE INFO:

      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).

      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.

      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

       
    • US Army Reserve Continuing Education Services Test Proctor
    • Fort McCoy, Wisconsin
    • US Army Reserve Continuing Education Services


      Test Proctor job description


      June 2017


       



      • Order, receive, control, mail (Government will provide postage), administer, score, take inventory, and provide test results of both Army Personnel Testing (APT) and civilian examinations to appropriate agencies and institutions as required by applicable regulations, policies and other guidance such as the Army Personnel Testing, TCO Handbook, AR 611-5, AR 611-6, AR 601-210, AR 601-222, USMEPCOM 611-1, USMEPCOM 601-4, and the Defense Activity for Non-Traditional Education Support (DANTES) Examination Program Handbook (DEPH), Volumes I and II. Contract Test Examiner personnel are not allowed to sign the following items: test orders, answer sheets, test inventory reports, irregularity reports, and testing agency shipping documents.

      • Maintain strict control of all test items. The Test Examiner (TE) is required to know the safe combination and will report any test compromise immediately to the ESS.

      • Perform duties in accordance with DANTES, APT and other test exam policies to include reports, submission of test inventories, returning tests to contractor, and providing test results to appropriate agency/institutions; destroy test material in accordance with regulation and/or Standard Operating Procedures.

      • Perform testing in accordance with DANTES/APT Program guidelines, Army Regulations, and the DEPH/APT TCO Handbook.

      • Ensure training and testing materials are up to date and in accordance with the current DANTES, APT and other exam policies.

      • Ensure testing procedures are in accordance with the DANTES/APT Test Control Officer Handbook, referenced regulations, and applicable test administration manuals.

      • Ensure all completed exams are entered into the client’s GAE account.

      • Keep all testing log books and answer sheets in accordance with DANTES, APT, and other exam policies.

      • Maintain sufficient testing materials are available to accomplish APT/DANTES Testing.

      • Keep ESS/TCO informed of all testing issues as they occur.


       


      Perform Education Services tasks to include the following:



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships,


      and other financial aid opportunities.



      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have a Bachelor’s degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education and at least three years of professional relevant work experience in testing. Passing scores on all of the required online certifications, which are required to administer exams at their respective locations, must be achieved within two months following receipt of CAC. Proof of certification shall be provided to the ESS/TCO prior to performing testing services. Testing examiner personnel are required to complete all certifications outlined in the Army Personnel Testing Test Control Officer Handbook.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • US Army Reserve Continuing Education Services Test Proctor
    • Fort Snelling, Minnesota
    • US Army Reserve Continuing Education Services Test Proctor


      Order, receive, control, mail (Government will provide postage), administer, score, take inventory, and provide test results of both Army Personnel Testing (APT) and civilian examinations to appropriate agencies and institutions as required by applicable regulations, policies and other guidance such as the Army Personnel Testing, TCO Handbook, AR 611-5, AR 611-6, AR 601-210, AR 601-222, USMEPCOM 611-1, USMEPCOM 601-4, and the Defense Activity for Non-Traditional Education Support (DANTES) Examination Program Handbook (DEPH), Volumes I and II. Contract Test Examiner personnel are not allowed to sign the following items: test orders, answer sheets, test inventory reports, irregularity reports, and testing agency shipping documents.
      Maintain strict control of all test items. The Test Examiner (TE) is required to know the safe combination and will report any test compromise immediately to the ESS.
      Perform duties in accordance with DANTES, APT and other test exam policies to include reports, submission of test inventories, returning tests to contractor, and providing test results to appropriate agency/institutions; destroy test material in accordance with regulation and/or Standard Operating Procedures.
      Perform testing in accordance with DANTES/APT Program guidelines, Army Regulations, and the DEPH/APT TCO Handbook.
      Ensure training and testing materials are up to date and in accordance with the current DANTES, APT and other exam policies.
      Ensure testing procedures are in accordance with the DANTES/APT Test Control Officer Handbook, referenced regulations, and applicable test administration manuals.
      Ensure all completed exams are entered into the client’s GAE account.
      Keep all testing log books and answer sheets in accordance with DANTES, APT, and other exam policies.
      Maintain sufficient testing materials are available to accomplish APT/DANTES Testing.
      Keep ESS/TCO informed of all testing issues as they occur.


      Perform Education Services tasks to include the following:


      Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.
      Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.
      Acknowledge and determine the reason for client visits or contact and refer appropriately.
      Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.
      Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.
      Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.
      Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date
      Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.
      Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.
      Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.
      Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.
      Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.
      Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.
      Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.
      Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.
      Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.
      Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.
      Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.
      Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.
      Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.
      Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.
      Inform higher education officials and unit personnel of education changes/updates as they occur.
      Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.
      Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.
      Assist clients in navigating Veterans Administration (VA) and other educational related websites.
      Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).
      Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.
      Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.
      Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.
      Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.
      Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.
      Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.
      Candidate shall have a Bachelor’s degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education and at least three years of professional relevant work experience in testing. Passing scores on all of the required online certifications, which are required to administer exams at their respective locations, must be achieved within two months following receipt of CAC. Proof of certification shall be provided to the ESS/TCO prior to performing testing services. Testing examiner personnel are required to complete all certifications outlined in the Army Personnel Testing Test Control Officer Handbook.


      Contingent upon contract award.


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Fort Bragg, North Carolina
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Caroapolis, Pennsylvania
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Fort Devens, Massachusetts
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Fort Belvoir, Virginia
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Birmingham, Alabama
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Fort McCoy, Wisconsin
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Wichita, Kansas
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Fort Snelling, Minnesota
    •  

      US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       


    • Education Services Advisor
    • Fort Douglas, Utah
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Little Rock, Arkansas
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Los Alamitos, California
    •  

      US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       


    • Education Services Advisor
    • Joint Base Lewis-McChord, Washington
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Fort Shafter, Hawaii
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Senior Electrical Engineer
    • Permanent
    • Hampton, VA
    • Senior Electrical Engineer


      Responsibilities
      Independently make decisions on engineering problems and methods and resolves important technical question through the use of advanced techniques and the extension or modification of standard practices. Conducts analysis and evaluation or design of unique and complex tasks through the development of new or improved methods and procedures. Accomplishes assignments by defining requirements, developing criteria, searching for information, developing concepts, coordinating intra or interdisciplinary interfaces and controlling allocated resources. May plan, schedule, and coordinate the work of others on a large engineering project or on smaller projects containing many complex features or requiring detailed analysis.

      Perform power distribution system design including high-medium-low voltage substation, utilities and facilities design, substation relaying, protection device coordination analysis using software (ETAP) preferred, adjustable/variable speed controllers design from low to high HP machines. Prepare engineering studies, reports, design review presentations, construction cost estimates & construction management services. Knowledge of code compliance. 

      General experience in process control and automation. Allen Bradley PLC and LabVIEW experience preferred. 


       


      U.S. Citizenship required. BS degree in Electrical Engineering from an ABET accredited school and eight (8) to twelve (12) years related engineering experience, or MS degree from an accredited engineering school and seven (7) to ten (10) years of related engineering experience, or Ph. D.  and (two) to five (5)from an accredited engineering school.PE (Professional Engineering license) required


       


      Essential Functions:


      Work Environment
      Office environment. (85%) Test/Industrial Environment – May be exposed to areas of high noise levels, hazardous propellants, explosives, chemicals and industrial facilities. Travel between facilities and test sites is required. Travel between various facilities/test operations is required and may bring exposure to loud noise and potentially hazardous equipment operation.


       


      Physical Requirements:
      The ability to enter into confined spaces, crawl into or onto various assemblies while maintaining a clear vision of safety is required. Potential exposure to high noise levels, hazardous chemicals, propellants and the like. Appropriate PPE and training will be provided for all conditions. Must be able to walk, stand, bend, twist and sit for extended periods as well as climb, crawl, and lift up to 35 lbs.


       


      Equipment and Machines:


      Standard office equipment (PC, telephone, fax, copier, etc.) (50%) Safety and Personal Protective Equipment (20%)

      Attendance:
      Regular attendance mandatory (100%)
      Overtime/work outside normal schedule required (<20%)
      Travel required (<<5%)

      Other Essential Functions:
      U.S. Citizenship required. Must be able to work in a team atmosphere. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety/risk hazard to the employee or others. Must be able to balance scope, schedule and budget to insure project success. The work environment requires the ability to cooperate and work with individuals at all levels of the company and the client. Must be able to obtain and maintain a security clearance as required. A valid driver’s license is required.


       


      About IntellecTechs:


       


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Controls Engineer
    • NASA Langley
    •  While the majority of work is directly in support of LaRC, other industry partners and Government agencies may be supported at remote sites as directed by the Contracting Officer (CO). The Center Maintenance, Operations, and Engineering (CMOE) contract comprises of three major categories of work – operations, maintenance, and engineering (OME), as described below.



      • Maintenance – Research and institutional facility maintenance includes, but not limited to, preventive maintenance, trouble calls, repairs, Reliability Centered Maintenance (RCM), Facility Condition Assessment (FCA), and maintenance/operation of central utilities (e.g., electrical power distribution, potable water, storm water drainage)

      • Operations – Facilities Operations support includes, but not limited to, wind tunnels, laboratories, and test stands testing, instrumentation calibration/repair; plant and utilities (e.g., high pressure air, Liquid Nitrogen (LN2) and Steam Plant); technology development and administration, including, but not limited to, Facility Automation Systems (FAS) and Data Acquisition Systems (DAS)

      • Engineering – Facility engineering includes, but not limited to, engineering studies, design, construction, construction management, configuration management, tactical engineering, pressure system recertification, project management/planning support.


      This position falls under Operations, though the position will work closely with the other two directorates.


      Responsibilities:


      The selected candidate will work alone or with a team to provide engineering services to the wind tunnels and research facilities at the NASA Langley.  These services include trouble-shooting, repair, replacement, programming, configuration, documentation and checkout control systems and components.  In addition to “break-fix” services, the candidate may also work on controls-related projects for improvements, added functions, or new capabilities.  This work may start with project planning, work breakdown structures, writing specifications or making budget-schedule estimations.  It will include project completion requiring system design, graphical user interface building, programming, equipment layout and procurement, system configuration, and drawing reviews.  Hands-on work will include system checkout, equipment configuration, troubleshooting, repair and system operation.  In most cases, the candidate will create clear and concise documentation.  The task will involve interaction with fellow team members, other internal service providers, sub-contractors,   the operational staff of the facilities and the NASA client. The candidate will need to conduct meetings and reviews with these parties, clearly communicating goals and objectives in order to engage these groups for the project’s success.  The candidate must be able to juggle multiple tasks, while working in a dynamic environment in which priorities change frequently.  The successful candidate will be self-motivated in their work-habits, show initiative in tackling new work, and exercise and communicate sound technical judgment.


      Qualifications - External


      U.S. Citizenship required. BS degree from an accredited engineering school and one (1) to two (2) years of engineering experience, or MS degree from an accredited engineering school. Academic study in mechanical systems, controls theory, manufacturing or aerodynamics desired.  Electrical engineering preferred.


      Experience with process controllers required; experience with Allen-Bradley PLCs desired.  Experience with general programming techniques required. Experience in an industrial, laboratory or manufacturing facility desired.  Experience in system design, equipment installation and system startup desired.  Experience with hydraulics a plus. 


      Work Environment


      An office or Control Room environment is the typical work area. Travel between various facilities and test sites is required.  Project implementations or troubleshooting events will be in an industrial or laboratory environment.   May be exposed to areas of high voltage,  high noise levels, hazardous propellants, explosives, chemicals and industrial facilities.


       Equipment and Machine:


      Software Tools: PLC Ladder Logic, LabVIEW, C/C++, MS Office [Word, Excel, Outlook, Viso], AutoCAD or equivalent, Matlab/Simulink


      Hardware platforms: Microsoft PC, Linux, National Instruments, Allen-Bradley PLCs [PLC-5, SLC, ControlLogix], Allen-Bradley PanelViews


      Field Devices:  programmable controllers, pneumatic valves, programmable valves


      Communications Protocol: TCP/IP, RS-232, IEEE-488


      Safety and personal protective equipment


       Physical Requirements:


      Must have sufficient mobility to enter all areas of wind tunnel and test facilities.  The ability to enter into confined spaces, crawl into or onto various assemblies while maintaining a clear vision of safety is required. Potential exposure to high noise levels, hazardous chemicals, propellants and the like. Appropriate PPE and training will be provided for all conditions. Must be able to walk, stand, bend, twist and sit for extended periods as well as climb, crawl, and lift up to 35 lbs.


      Attendance


      Regular attendance mandatory (100%)


      Overtime/work outside normal schedule required (<15%) Travel required («5%)


       Other Essential Functions:


      U.S. Citizenship required. Must be able to work in a team atmosphere. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety/risk hazard to the employee or others. Must be able to balance scope, schedule and budget to insure success. The work environment requires the ability to cooperate and work with individuals at all levels of the company and the client. Must be able to obtain and maintain a security clearance as required. A valid driver’s license is required.


       


       

    • IT Specialist Mid Level
    • Full Time
    • Parris Island, SC
    • High school Diploma or General Equivalency Diploma (GED)


      Active DoD Secret Clearance required.


      Four to nine (4-9) years of related experience in information systems. Under general direction, applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution. Applies specialization to conceptualize, design, construct, test and implement portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. Interacts with the customer to gain an understanding of the business environment, technical context and organizational strategic direction. Defines scope, plans and deliverables for assigned projects. Collects, identifies, defines and organizes detailed user and information technology requirements. Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Confirms and prioritizes project plans and deliverables with the customer, participates in business and technical information technology solution implementations, upgrades, enhancement and conversions. Understands and uses appropriate tools to analyze, identify and resolve business and or technical problems. Applies metrics to monitor performance and measure key project criteria. Prepares system documentation, establishes and maintains security, integrity and business continuity controls and documents. Participates in special studies. Stays current on emerging tools, techniques and technologies. Assists information engineers on application of specialized knowledge to coding, testing, implementation and documentation projects.


      Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II (GSEC, Security+, or SSCP)


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.

    • Senior Systems Administrtor
    • 10.00
    • MINIMUM EDUCATION, EXPERIENCE, TRAINING, AND /OR SKILL REQUIREMENTS:


      Seeking a Senior Systems Administrator to support the work at EPAs National Center for Computational Toxicology.


      This position will provide technical assistance, analysis and troubleshooting of a variety of Linux systems. The systems will need to be maintained and optimized through daily, weekly and monthly patching, upgrades, and tuning as required. This position will assist other personnel with the implementation of the operating system releases and help to maintain the operational status of systems. Tasks will include the development of recommendations for the acquisition of hardware and software necessary to support future IT requirements.


      Required Experience:



      • Bachelor degree preferably in Computer Science, Computer Information Systems, Computer Engineering or related field.

      • Minimum of five years of progressive experience. Additional education may be substituted for a portion of the experience requirement.

      • Excellent written and oral communications skills.

      • Must possess expertise in the following:

        • RedHat Linux version 6 & 7

        • RedHat Jboss

        • Apache Tomcat software

        • Docker

        • Ability to develop scripts to automate tasks (log rotation, temp space cleanup etc.)




      Desired Experience:



      • Relational and non-relational databases including MongoDB, MySQL and PostgreSQL

      • Agile/Scrum development practices


      General Skills:



      • Solid understanding of best practices and standard operating procedures for systems administration.

      • Excellent organizational skills with ability to work individually, and as a member of a team, on multiple projects simultaneously.


      BRIEF OUTLINE OF SPECIFIC ROLES AND RESPONSIBILITIES (Reference a Project Function Job Description if applicable.):



      1. Design, develop and document a process for daily, weekly and monthly patching, upgrades, and tuning for system maintenance and security vulnerabilities

      2. Design and develop a plan/process for hardware refresh and future acquisitions

      3. Document and validate procedures for disaster recovery

      4. Document and evaluate parameters and metrics for the SAN

      5. Document and analyzes local policies regarding system access, network rights, and physical access to systems and equipment

      6. Document and provide a report on system operating metrics for consistency, reliability, and availability


      Perform other duties as required.

    • Engineering Lead
    • permanent
    • Crystal City, VA
    • open
    • Job Summary


      IntellecTechs is seeking an Engineering Lead to join our team in Washington DC.


      The Engineering lead provides strong technical leadership to the Engineering Management (EM) function of the CIO organization.


      EM provides technical and engineering oversight throughout the Systems Development Lifecycle (SDLC) from initial investigation, non-functional requirements gathering, and architecture/design, to testing, piloting, and deployment through the different stages of technology insertion and innovation. He/She will ensure that the agency follows a standard, rigorous process in support of the Agency’s Strategic Plan.


      Responsibilities and Duties



      • The EL will be an IT generalist with broad experience and strong current understanding of all IT domains (Infrastructure ,Networking, Applications engineering, Security, Mobile, Cloud, Big Data and others)

      • In this role the EL will lead the engineering management team and will both oversee and take responsibility for the team’s task assignments and quality deliverables, which among several items will include development of systems engineering artifacts and documentation such as :

      • CONOPS, Requirements & Design documents, Testing, Deployment and System Design and Security Documentation

      • Proof of Concepts and Prototypes

      • Oversight of the enterprise change management activities

      • Emerging technology upgrades and activities

      • Operational IT infrastructure stability and security

      • Responsible for ensuring that agency follows a standard, rigorous process to support the Agency’s Strategic Plan by providing technical verification, validation and engineering oversight of other contractors work products, across all phases of the engineering lifecycle to ensure that ORGANIZATION IT business systems and Infrastructure complies with the applicable ORGANIZATION and Industry best practices.

      • The EL will have a strong foundational experience at a global enterprise scale in the design, implementation, integration and maintenance of IT Infrastructure Components and Enterprise IT Systems and Services to include:

      • Global IT Networks and related components (Routers, Switches, Firewalls etc.)

      • Enterprise IT Storage solutions

      • Active Directory and related directory services

      • System Center Configuration Manger (SCCM)

      • Enterprise Application/Systems Operations and Management

      • Virtualization and Cloud (AWS, Azure, SaaS, IaaS, PaaS)

      • SSO and related concepts

      • Strong understanding and experience with the principles of IT security and cybersecurity tools and technologies to include:

      • Nextgen Firewall

      • Malware and Intrusion protection Systems

      • Ensures IT Infrastructure products and systems comply with requirements and government information assurance and cyber security standards and practices through formal verification methods.

      • Prepare assessments and cyber threat profiles of current and planned products based on sophisticated testing, research, and analysis.

      • Reviews test plans/procedures and ensure they verify/validate the security requirements.

      • Experience working with Federal Security Regulations including FISMA, FedRAMP, OMB Circular A-130, NIST, Sarbanes-Oxley (SOX), Special Publication Series 800 and FIPS Publications

      • With specific reference to Operational IT infrastructure stability and security, a key responsibility will be to collaborate with the Information System Security Officer (ISSO) to ensure all required security controls (per NIST, FISMA and FedRAMP standards) are built into solutions to provide the necessary data security and are packaged according to documented processes.

      • Working in collaboration with the EA Lead, takes responsibility for updating and keeping current the ORGANIZATION SDLC and Agile development framework.

      • The EL is responsible for and will work collaboratively with the PMO and other leads to promote IT innovation and engage in monitoring and designing and developing relevant proof of concepts and prototypes associated with new tools/technologies and identify business value for ORGANIZATION in using them.

      • The EL will also oversee and take responsibility for providing guidance and expertise on applicability of industry standards and best practices such as ITIL, CMMI, COBIT, IEEE and other leading industry best practices to ensure the optimal business value from an engineering perspective across M/CIO projects and deliverables.

      • The EL is responsible for providing technical support as IT consultant to C level executives and solution engineering teams

      • The EL will Participate in the implementation discussion of new technologies and platforms

      • The EL will have an ability to manage stakeholder’s expectation on multiple high priority competing tasks

      • The EL will assist with planning and implementing systems and network integrations


      Qualifications and Skills



      • MA/MS and 10+ years’ experience or BA/BS and 15+ years’ experience

      • Secret or higher clearance is required

      • IT infrastructure Technical Consulting background is a strong plus

      • Strong experience in IT Infrastructure/networking and/or Software Engineering and/or with both Waterfall and Agile, Agile/SAFe certifications is a plus

      • Experience drafting concept definition papers, analysis of alternatives, and business cases as necessary

      • Excellent communication, documentation and task management skills


      Self-starter, team player and can do attitude.

    • Senior Network Administrator / IT Manager
    • Washington, DC (Navy Yard)
    • IntellecTechs is seeking a Senior IT Network Administrator/IT Manager to join our team in Washington DC at the Navy Yard.

       

      Summary: This position’s primary role will be as the IT Network Administrator/IT Manager for the Navy’s premier technology based conferencing center. Secondary role will be as a Technical Event Representative at the center. A majority of the events hosted at the center include at least one flag level military or executive level industry participant. Impeccable customer service must be shown at all times to the on-site government client, event POC’s and all event attendees. Maintaining 100 percent continuity of operations for the conferencing center is paramount.

       

      Primary Responsibilities: As the Network Administrator you will be responsible for all aspects of the conferencing centers’ multiple LANs. The main data network is MS Windows based and runs in a VMware virtual environment which includes over 250 network connected devices. There is a separate IP based Audio/Video network for which all operational aspects must also be supported. Required are design, specification, procurement assistance, installation, setup, configuration, maintenance and management of all systems on the LANs including Domain Controllers, Active Directory, HBSS, enterprise anti-virus software including reporting, Cisco switches, facility environmental monitoring H/S, security IAVA patching/reporting, file servers, workstations, KVM extenders/switchers, VTC bridges/codecs, backup H/S including tape library with reporting, hard drive imaging, peripherals such as printers and system management for all the IT and audio/video operations of the center.

       

      As Network Administrator you will also supervise and work along with a Network Engineer to achieve all of the requirements of supporting the IT and audio/video networks and associated systems. There are wired and wireless NMCI computers and DCS (Defense Connect Systems) where you will have to provide user level support for both on-site and remote users. You will be facilitating all aspects of the keypad voting hardware/software (Option Power by Option Technologies) for events and provide regular training to staff members and POCs on its use. You will be responsible for the creation of regular security baselines, maintaining up-to-date documentation (SOPs, COOP, DRP etc.) and network infrastructure information for schematic drawings including block diagrams, switch schematics/breakdowns and topology diagrams. The role includes obtaining quotes and working with the on-site client for the procurement of both new IT HW/SW and maintenance renewal items for the Center.

       

      Secondary Responsibilities: As a Technical Event Representative you will be required to support conferencing/training events alongside an assigned Event Coordinator. Prior to each event this entails participating in an event planning meeting with POC(s) to discuss, and document, all of the technical requirements of their event. During setup, work with the on-site support team to move/configure event tables, chairs and all audio/video/IT equipment. With the Event Coordinator you will support event dry runs and for events days support all technical aspects starting with kicking the event off, transitions for breaks, event wrap up and being on-call all during the day. Technical support of events includes the operation/control and immediate troubleshooting when necessary of the computers, microphones, video monitors, speakers, VTC, lighting, voting system, timer clocks, GUI based control system and all other hardware/software items required for the success of each event.

       

      Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable Ethernet/IP IT data/AV data networks with a bachelor’s degree and 15 plus years’ experience as a Network Engineer . Experience must include network design, documentation, installation, operational support, and configuration of network devices such as servers, routers, switches, workstations, associated software tools, and cabling in a LAN environment. Minimum of five years’ experience with VMWare virtual environments, ESXi hosts, VCenter appliances, and VMWare vSphere infrastructure highly desirable. The Bachelor in Science degree having an emphasis in Computer Science or a related technology field is highly desirable. Knowledge and experience working with Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and associated technologies is desirable.

       

      Must have and maintain all Information Assurance Workforce (IAW) requirements for position as IAT Level II. CompTIA Security+ certification and annual 40hrs of training in the Federal Virtual Training Environment are required.

      There will be core work hours set however special event requirements and/or network maintenance may require start times as early as 0600 and end times well into the evening.

      Light cleaning to assist the support team with maintaining the daily appearance of the conferencing center will be required. This may include vacuuming, dusting, furniture polishing and glass cleaning. Ability to lift up to 50lbs is required.

      Must possess/obtain and maintain a Government Secret Security clearance at Secret level.

      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with a positive can-do spirit, a leader along with strong written and oral communication skills and strong interpersonal skills. Excellent customer service and communication is necessary to ensure customer satisfaction and network reliability. Strong problem-solving and troubleshooting skills are essential.

       

      Experience with NetApp File Attached Storage and fiber switches is highly desirable. Experience and training on implementing DOD and DON Cybersecurity directives highly desirable. Programming skills to create custom applications using a variety of programming and database languages including VB.NET, and other scripting tools is desirable.

       

      Experience supporting the technology required for conferences and/or training events including VTC, cameras, microphones, slide advance and GUI based control systems would be highly desirable. Familiarity with Crestron and AMX control systems would be beneficial.

       

      Knowledge of military protocol, especially that of the Navy is desirable. Candidate should be comfortable and efficient working in a small team environment.

       

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.
    • Network Technician Navy Yard
    • Permanent
    • Washington, DC (Navy Yard)
    • Open
    • Network Technician Mid  (ITSDR Mid) Navy Yard, Washington DC








                                                                                                                                                                                                                                                                                                                                                                                                                                                       Summary: This position’s primary role will be a Field Services Mid-Level Network Technician servicing a large scale Enterprise network.  You will be part of a Team of Network Technicians and Engineers. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.

      Responsibilities: As a Mid-Level Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  Take Direction from the Regional Leader and Site Leaders

      Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some Travel will be required. Ability to Obtain a Government Secret Security Clearance is required.

      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability.  A good problem-solving and troubleshooting skills in severs and Cisco devices are a Plus. Ability to lift up to 50lbs is required.

      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNA and Security+ required. ITIL foundation V3 certification is highly desirable.


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.
      Secret Clearance required. 
    • Employee Assistant Counselor
    • Contract
    • Norfolk, VA
    • Open
    • IntellecTechs is recruiting for a potential contract to provide an Employee Assistant Counselor to our client in Norfolk, Virginia.


      Personnel will provide a broad range of employee assistance services to include depression, trauma, alcohol, drug dependence, marital conflict, stress reduction, time management, suicide prevention, so that the over 300 employees of Norfolk District have the ability to be effective on the job. Services are to be provided to the employees of Norfolk District and their families utilizing various resources, to include but not limited to in-person meetings, counseling sessions, training, on-line webinar or informational and educational literature, or e-mailed brochures. The intent of these services is short-term assistance. Personnel will also be responsible for providing workshops, seminars, and/or other training on employee health and wellbeing.


      Qualifications:
      The candidate must possess a Master’s degree in a counseling or related field from an accredited institution of higher education.


      The candidate must be licensed or license-eligible as a professional counselor in the state of Virginia within one year of hire.


      Preference will be given to candidates with college counseling center experience.


      A demonstrated ability to work collaboratively with co-workers and with other departments is required.


      The ability to pass a background check in order to get base access.

    • Structural Engineer
    • Permanent
    • Hampton, Virginia
    • Open
    • IntellecTechs is seeking a Structural Engineer to join our team in Hampton Virginia.


      Description:


      IntelecTechs has partnered with NASA who has supported space flight programs for more than 40 years. While the majority of work is directly in support of LaRC (Langley Research Center), other industry partners and Government agencies may be supported at remote sites as directed by the Contracting Officer (CO). The Center Maintenance, Operations, and Engineering (CMOE) contract comprises of three major categories of work – operations, maintenance, and engineering (OME), as described below.



      • Maintenance – Research and institutional facility maintenance includes, but not limited to, preventive maintenance, trouble calls, repairs, Reliability Centered Maintenance (RCM), Facility Condition Assessment (FCA), and maintenance/operation of central utilities (e.g., electrical power distribution, potable water, storm water drainage)



      • Operations – Facilities Operations support includes, but not limited to, wind tunnels, laboratories, and test stands testing, instrumentation calibration/repair; plant and utilities (e.g., high pressure air, Liquid Nitrogen (LN2) and Steam Plant); technology development and administration, including, but not limited to, Facility Automation Systems (FAS) and Data Acquisition Systems (DAS)



      • Engineering – Facility engineering includes, but not limited to, engineering studies, design, construction, construction management, configuration management, tactical engineering, pressure system recertification, project management/planning support.


      Responsibilities:


      Independently performs civil and structural engineering assignments by using standard engineering techniques, procedures and criteria. Designs structural systems and participates in project management functions as needed, while staying within allotted budget hours and project schedule. Prepares engineering analysis, studies, reports, design review presentations, design specifications, construction cost estimates, and supports construction management effort as needed. May require supervision/coordination of support staff.


      Qualifications:


      U.S. Citizenship required. BS degree from an ABET accredited engineering school and five (5) to eight (8) years of related engineering experience, or a MS degree from an accredited engineering school and four (4) to six (6) years of related engineering experience, or Ph.D. from an accredited engineering school and zero (0) to three (3) years of related experience.


      Professional Engineer (PE) License is preferred.


      Demonstrate working knowledge of the latest ACI, AISC and ASCE codes using current engineering methods.


      Experience performing Finite Element Analysis is required as well as basic knowledge of structural software analysis/design programs.


      Knowledge of and experience using the ASME Boiler and Pressure Code is desirable.


      Basic knowledge of Building Information Modeling (BIM) software and BIM project execution is desirable.


      Must be able to effectively communicate both orally and written with effective use of visual aids.


      Essential Functions:


      Work Environment:


      Test Environment- May be exposed to areas of high noise levels, hazardous propellants, explosives, chemicals, steam, high pressure lines, and industrial facilities.


      Office environment. (90%). Travel between facilities and test sites is required (10%).


      Physical Requirements:


      Must have sufficient mobility to enter all areas of test facilities. Must be able to walk, stand, bend, twist and sit for extended periods as well as climb, crawl, and lift up to 35lbs.


      Equipment and Machines:


      Standard office equipment (PC, telephone, fax, copier, etc.) (50%)


      Safety and Personal Protective Equipment (20%)


      Attendance:


      Regular attendance mandatory (100%)


      Overtime/work outside normal schedule required (20%)


      Other Essential Functions:


      U.S. Citizenship required.


      Must be able to work in a team atmosphere.


      Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation.


      Grooming and dress must be appropriate for the position and must not impose a safety/risk hazard to the employee or others.


      The work environment requires the ability to cooperate and work with individuals at all levels of the company and the client.


      Must be able to obtain and maintain a security clearance as required.


      Your SPA is a Company provided tool to be used for the prevention of incidents, accidents, and injuries; as such, it is the most important tool that you are required to use.


      Must be able to document processes as part of knowledge capture, and upload a daily record of instrumentation activities (equipment successes, failures, etc.) into Aerocompass.


      A valid driver’s license is required.

    • Network Technician Mid Norfolk
    • Permanent
    • Norfolk, VA
    • Open
    • IntellecTechs is seeking a Mid Level Network Technician to join our team in Norfolk, VA.


      IAT II Security+ CE, CCNA and Secret clearance (or clear-able) required.


      Summary: This position’s primary role will be a Field Services Mid-Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.


      Responsibilities:


      As a Mid-Level Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Take Direction from the Regional Leader and Site Leaders Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some Travel will be required. Ability to Obtain a Government Secret Security Clearance is required. Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills in severs and Cisco devices are a Plus. Ability to lift up to 50lbs is required.


      Education:


      A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNA and Security+ required. ITIL foundation V3 certification is highly desirable. APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.

    • Multimedia Instruction Specialist
    • Permanent
    • Quantico, VA
    • Open
    • Multimedia Instruction Specialist - Quantico Marine Corp Base, Virginia


      IntellecTechs is currently recruiting for a potential contract supporting the College of Distance Education and Training (CDET) at Quantico Marine Base for Interactive Multimedia Instruction Specialist.


      The Marine Corps College of Distance Education and Training (CDET), Marine Corps University (MCU)/Education Command (EDCOM) is located at Marine Corps Base (MCB) Quantico, VA. CDET is responsible for designing, developing, and implementing electronic learning solutions through the use of information technologies that meet critical instructional needs across the United States Marine Corps (USMC) training and education (T&E) continuum. The CDET, in close collaboration with sponsors of Marine Corps T&E programs, develops innovative technology-enabled solutions that increase readiness by providing learning opportunities and support to Marines, anytime, anywhere. CDET’s Digital Content Department (DCD) provides the Marine Corps with an e-learning design and development capability to satisfy unmet or emerging T&E requirements. The CDET DCD maintains a standing capability to produce new or updated e-learning across the following primary content categories: Ground Combat; Combat Service Support; Command, Control, Communications and Computers (C4); Aviation Combat and Support; Professional Military Education; Annual Compliance and Common Skills; and a range of annual training requirements. DCD-produced e-learning products are used as stand-alone programs, as part of resident or online instructor- or leader-led T&E, and for on-the-job learning or performance support. E-learning product sizes range from discrete multimedia training aids to complete courses of instruction.


      Knowledge and experience required:



      • Multimedia instructional design concepts, principals, and tools

      • Lectora Inspire, Adobe Captivate, and similar courseware development software and tools

      • QuestionMark Perception assessment generation software and tools

      • Adobe Creative Cloud or equivalent Adobe application suites

      • Authoring languages such as Java, JavaScript, XML, HTML5, ActionScript, and CSS

      • Development and manipulation of audio, video, animations, and still images

      • 3D modeling programs and 3D HTML5 gaming engines such as 3ds Max, Daz 3D, and PlayCanvas


      Experience required in conducting learning analysis to identify T&E gaps that can effectively and efficiently be remediated via technology-based learning:



      • Demonstrated track record of creating course structure and content that meets the needs of adult learners in an electronically delivered distance learning environment

      • Experience with eLearning development standards, SCORM (including advanced sequencing and navigation), TinCan and/or xAPI, and Rehabilitation Act of 1973, Section 508

      • Experience in designing and programming eLearning content as responsive and/or adaptive in structure.


      Favorable background check in order to obtain or maintain a secret government clearance. US Citizenship required.

    • Data Entry Operator II
    • Washington, DC
    • 16.05
    • Job Summary:


      Performs tasks which may include checking data from completed forms or other documents for accuracy and completeness; entering data into a database; reviewing audit reports and resolving errors to ensure integrity of data; identifying problems with database management policies and procedures and providing input into their revision; providing direction or assistance to users of information regarding data requirements and status of paperwork; distributing reports; and sorting and filing paperwork.


      The successful candidate should also be fluent in Spanish (written and verbal). 


      Mid-day shift available.


      Compensation for this position is $16.05 per hour plus $4.27 per hour for health and welfare benefits.  

    • IT Specialist Mid - Camp Lejeune
    • Permanent
    • Camp Lejeune, NC
    • Open
    • IntellecTechs is seeking an IT Specialist, Junior Level with a High school Diploma or General Equivalency Diploma (GED), 2-4 years of experience and an active Secret clearance to join our team supporting the USMC at Camp Lejeune, NC.


      Under immediate supervision, install, configure, service, repair, and maintain information technology systems in both a stand-alone and client-server environment, including MS server, Defense Message Systems, and other authorized information technology systems. Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers. Integrate multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades and repair to maintain mission capability. Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network. Install, optimize and troubleshoot Local Area and Base Area Networks. Familiar with Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (NAT).


      Two to four (2-4) years of experience required.


      Possess two of the following: a Computing Technology Industry Association (CompTIA) A+, CompTIA Network+, Cisco Certified Network Associate (CCNA), Microsoft Technology Associate (MTA), Microsoft Certified Technology Specialist (MCTS), or a Microsoft Certified Solutions Associate (MCSA) certification.

    • job 1106 Network Engineer I - Norfolk
    • Permanent
    • Norfolk, VA
    • Open
    • IntellecTechs is seeking a Network Engineer I with a minimum of 2 years of experience which includes operational support, hands-on implementing and configuration of network devices such as Cisco routers & switches, associated software tools, desktop computers, and cabling in a large LAN/MAN/BAN/WAN environment. Exposure to VPNs, WAN Accelerators, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) a plus. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Knowledge of GigE, OSPF, BGP, EIGRP, HSRP, and TCP/IP protocols is necessary. Knowledge of trouble ticketing software such as (HP Service Manager) and networking monitoring/management solutions (HP NNMi/iSPI, HP OM, and HP NA) desired. This role will leverage processes, utilizing ITIL best practices, to ensure the IT organization designs, deploys and sustains high quality, highly available solutions that align with business and IT strategic objectives. Knowledge and experience working while WAN Accelerators and associated technologies is highly desirable. Previous experience working on military bases/sites, including previous military service highly desirable. Strong communications, writing and editing skills needed to transfer information to individuals involved in the networking process. Strong problem solving and troubleshooting skills. Ability to work in an organized fashion with focus on documented activity. Cisco CCNA Academy training or Cisco certification will meet 2 years’ experience requirement. Primary areas of responsibility will be supporting NOC operations at Norfolk, VA or Pearl, HI.


      Must be a US Citizen. Ability to obtain and maintain Secret Clearance Required. IAT-II: Security+ required Operating System Certification CCENT,


      CCNA Preferred ITIL v3 Foundations Preferred Shift Work

    • Job-1109 Communications Network Engineer, Mid - Lemoore, CA
    • Permanent
    • Lemoore, CA
    • Open
    • In order to to be considered for this role you must be a US Citizen and be able to pass a security investigation to obtain a Secret clearance.


      IntellecTechs is seeking a full time, Communications Network Engineer, Mid-level to join our team in Lemoore, CA.


      Summary: This position’s primary role will be a Field Services Communications Network Engineer servicing a large scale Enterprise network. You will be part of a Team of Network Technicians, Computer Service Technicians and IPS/OSP technicians. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators. You will be part of a Waterfront Support Team responsible for emergent requirements on installing and moving network devices.


      Responsibilities: As a Communications Network Engineer you will be expected to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenance using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Take Direction from the Regional Leader and Site Leaders. Job requirements.


      Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician . Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some Travel will be required. Ability to Obtain a Government Secret Security Clearance is required .


      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills in severs and Cisco devices are a Plus. Ability to lift up to 50 lbs is required. Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNA and Security+ required. ITIL foundation V3 certification is highly desirable.

    • Communications Network Engineer, Mid - Whidbey Island, WA
    • Permanent
    • Whidbey Island, WA
    • Open
    • In order to to be considered for this role you must be a US Citizen and be able to pass a security investigation to obtain a Secret clearance.


      IntellecTechs is seeking a full time, Communications Network Engineer, Mid-level to join our team in Whidbey Island, WA.


      Summary: This position’s primary role will be a Field Services Communications Network Engineer servicing a large scale Enterprise network. You will be part of a Team of Network Technicians, Computer Service Technicians and IPS/OSP technicians. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators. You will be part of a Waterfront Support Team responsible for emergent requirements on installing and moving network devices.


      Responsibilities: As a Communications Network Engineer you will be expected to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenance using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Take Direction from the Regional Leader and Site Leaders. Job requirements.


      Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician . Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some Travel will be required. Ability to Obtain a Government Secret Security Clearance is required .


      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills in severs and Cisco devices are a Plus. Ability to lift up to 50 lbs is required. Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNA and Security+ required. ITIL foundation V3 certification is highly desirable.

    • Job-1111 IT Specialist, Mid - Portsmouth, VA
    • Permanent
    • Open
    • In order to be considered for this role you must be a US Citizen and be able to pass a security investigation to obtain a Secret clearance.


      IntellecTechs is seeking and IT Specialist Mid level to join our team in Portsmouth, VA.


      Four to nine years of related experience in information systems. Under general direction, install, configure, service, repair, and maintain information technology systems in both a stand alone and client server environment, including MS server, Defense Message Systems, and other authorized information technology systems. Install, configure, service, repair and maintain hardware and software for network services, storage networking devices, and servers. Integrate multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades, and repair to maintain mission capability. Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network. Understand and uses appropriate tools to analyze, identify and resolve business and or technical problems. Applies metrics to monitor performance and measure key project criteria. Prepares system documentation, establishes and maintains security, integrity and business continuity controls and documents. Participates in special studies. Stays current on emerging tools, techniques and technologies.


      4-9 years of experience required. Possess ad Computing Technology Industry Association (CompTIA) A+ certification. DoD Secret clearance required.You must be a US citizen in order to be granted a security clearance

    • Job-1112 Network Administrator Tier II
    • Permanent
    • Hampton, Virginia
    • Open
    • The Network Administrator shall provide architecture management and data traffic routing for classified ISR data on the Air Force Distributed Common Ground System (AF DCGS) Processing, Exploitation, and Dissemination (PED) Architecture (DPA) Wide Area Network (WAN) and its components. This data shall include serial sensor bit streams, non-serial imaging sensors bit streams (both stills and full motion video), and imagery (full and motion), voice, avionics bit streams, and data as received from reconnaissance platforms to various AF DCGS sites. It provides support to the DPA on a 24-hours-a-day, seven (7) days-a-week. The Network Administrator shall detect network faults and initiate troubleshooting and restoral actions for network circuits, trunks and equipment for the DPA. The Network Administrator shall initiate and maintain trouble tickets and other logs to document these faults, subsequent corrective actions and other significant events. The Network Administrator shall perform activities in support of the DOC’s PED Tasking Order (PTO). Activities center on the preparation and testing of circuits in support of the PTO and are synchronized with the PTO schedule. The Network Administrator shall meet Mission Management capabilities by provisioning bandwidth between AF DCGS sites to support the specific ISR mission objectives.


      Network Administrator executing Network Management and IT Services at DPOC-East and DPOC-West shall have at least five (5) years of network management and Enterprise Services experience, be willing to work shift work, and possess CCNA and IAT Level II certifications. Other preferred certifications are A+, Cisco Certified Network Professional (CCNP), and formal training in Windows, Linux, UNIX or Solaris. A working knowledge of AF DCGS and AF ISR operations is desired.

    • CyberSecurity Expert
    • Permanent
    • Washington DC
    • Open
    • IntellecTechs, a small veteran owned company, is currently seeking a qualified Cybersecurity expert to support a potential contract for the Naval Research Laboratory (NRL) in Washington, DC. This support is to provide highly skilled Information Technology (IT) design, development, and support for the unclassified computer systems at the NRL. Specifically, this order the contract staff will provide information system software analysis, requirements definition, design, development, test, modification, installation, implementation, quality assurance, training, and documentation to meet the evolving data storage and reporting needs of programs and management. In addition, the order will require the analysis of the existing IT architecture and applications as well as provide new or improved interfaces and management tools that meet new management requirements or that improve management effectiveness and efficiency. Maintenance and technical support for Local Area Networks (LAN) that are outside the cognizance of the Navy Marine Corps Intranet (NMCI) is also required.


      Cybersecurity expert: The estimated workload for this position is 240 hours a year. Must be certified cybersecurity expert to aid in the formation of NRL OSD cybersecurity policy. The individual is required to possess extensive experience in managing large-scale, enterprise level DoD computing networks and in forming policy for those networks. The individual should have and maintain an active Secret clearance.

    • IT Specialist
    • Permanent
    • Washington DC
    • Open
    • IntellecTechs, a small veteran owned company, is currently seeking qualified IT Specialists to support a potential contract for the Naval Research Laboratory (NRL) in Washington, DC. This support is to provide highly skilled Information Technology (IT) design, development, and support for the unclassified computer systems at the NRL. Specifically, this order the contract staff will provide information system software analysis, requirements definition, design, development, test, modification, installation, implementation, quality assurance, training, and documentation to meet the evolving data storage and reporting needs of programs and management. In addition, the order will require the analysis of the existing IT architecture and applications as well as provide new or improved interfaces and management tools that meet new management requirements or that improve management effectiveness and efficiency. Maintenance and technical support for Local Area Networks (LAN) that are outside the cognizance of the Navy Marine Corps Intranet (NMCI) is also required.


      The hired staff will perform the above-stated objectives during NRL OSD's normal working hours, generally 7:00 am to 5:00 pm Monday through Friday, except for Federal holidays.


      IT Specialist: Must have experience in designing, improving, and subsequently managing IT systems, general system administration, DNS administration for OSD assets, and local area networks. Specifically, the individuals shall:



      • Minimum 3+ years’ experience AND meet the minimum education OR training OR certification requirements for “Early/Apprentice” proficiency level.

      • Have and maintain MCP, CCNA certification

      • Install, configure, operate, test, troubleshoot, update, fix, replace, maintain, administer and optimize a variety of networked and stand-alone systems (PC & Mac).

      • Monitor the networks and security devices for compliance with Department of Defense (DoD) Information Assurance regulations, apply software patches and updates, and act upon Information Assurance Vulnerability Alert (IAVA) scan results.

      • Provide Active Directory, PKI, and DNS administration for OSD assets

      • The ideal candidates will work to develop solutions to monitor performance, provide scaling capability, provide help desk ticket resolution, and improve quality of service for OSD computing

      • Have an active secret clearance

    • System Administrator
    • Permanent
    • Washington DC
    • Open
    • IntellecTechs, a small veteran owned company, is currently seeking qualified System Administrator to support a potential contract for the Naval Research Laboratory (NRL) in Washington, DC. This support is to provide highly skilled Information Technology (IT) design, development, and support for the unclassified computer systems at the NRL. Specifically, this order the contract staff will provide information system software analysis, requirements definition, design, development, test, modification, installation, implementation, quality assurance, training, and documentation to meet the evolving data storage and reporting needs of programs and management. In addition, the order will require the analysis of the existing IT architecture and applications as well as provide new or improved interfaces and management tools that meet new management requirements or that improve management effectiveness and efficiency. Maintenance and technical support for Local Area Networks (LAN) that are outside the cognizance of the Navy Marine Corps Intranet (NMCI) is also required.


      The hired staff will perform the above-stated objectives during NRL OSD's normal working hours, generally 7:00 am to 5:00 pm Monday through Friday, except for Federal holidays.


      System Administrator: Must be an experienced system administrator, capable of overseeing the development, maintenance, and upgrades of the OSD IT system assets listed in section 2 of this PWS. The system administrator should be familiar with all operating systems and software tools listed in section 2 of this PWS and possess good management and communication skills. Specifically, the system administrator shall:



      • Minimum 5+ years’ experience AND meet the minimum education OR training, OR certification requirements for “Intermediate/Journeyman” proficiency level.

      • Have and maintain MCSE, CCNA certification

      • Serve as local site liaison between the contractor and the COR.

      • Be responsible for the full scope of work including managing the workflow including trouble-tickets, projects, accreditation, performance monitoring, and documentation.

      • Provide data reporting including daily verbal updates and monthly status reports.

      • Interact with users and provide in-depth technical knowledge about computing system hardware and software

      • Work in coordination with the NRL’s Operational Networks group on the development of new NRL Cybersecurity policies and instructions affecting the NRL-OSD

      • Perform an initial analysis of current IT assets and architectures; conduct gap analysis of systems needing to be migrated from legacy OS to Windows 10.

      • Develop recommended IT architecture, IT requirements and roadmap for implementation

      • Assist in the preparation and testing of DoD and US Government computer and/or network systems for accreditation.

      • Have and maintain an active secret level clearance

    • System Engineer - Little Creek
    • Permanent
    • Virginia Beach, VA
    • Open
    • IntellecTechs is seeking a System Engineer to join our team at Joint Expeditionary Base - Little Creek in Virginia Beach, Virginia.


      Candidate must be a US Citizen with an active TS/SCI Clearance.


      Description:


      USSOCOM's mission is to “Provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks.” As a member of our team, you will partner with SOF military and civilian members to directly support this mission by providing world-class Information Technology services and support that connect over 60,000 users around the world.


      Job Description:


      The Systems Engineer performs tier three systems support in accordance with the SIE OPORD. In addition to in-depth technical knowledge of the Government’s software and hardware, Systems Engineers need advanced analytical, troubleshooting and design skills. The ability to communicate with technical and non-technical users also is essential. The Systems Engineer must be familiar with the systems engineering process and data as a fundamental building block for performance improvement. Participation in working groups, design reviews and system tests is required. Candidates will help generate assessments, as well as develop and implement actionable recommendations based on reviews. Candidates require extensive knowledge of the development process, including specification, documentation, and quality assurance. Because of the broad range of demands Systems Engineers must meet, candidates who have demonstrated strong project planning skills are preferred. Systems Engineers must have the ability to focus on engineering from a performance perspective. Candidates will have knowledge of data structures and relational database systems (e.g., Oracle, MySQL, Microsoft SQL Server, PostGres) along with working knowledge of network and information exchange technologies (e.g., TCP/IP, RESTful, SOAP, HTTP). Finally, Systems Engineers must be familiar with system engineering processes and techniques, possess excellent collaboration and communication skills and demonstrate strong technical writing skills.


      Typical Duties:



      • Developing, maintaining and supporting technical infrastructure, hardware and system software components

      • Performing installation, maintenance and support of system software and hardware

      • Performing user support

      • Configuring, debugging and supporting multiple infrastructure platforms

      • Performing high-level root cause analysis in support of service interruption recovery as well as creating and documenting preventive measures

      • Working as a strong team contributor and providing technical expertise

      • Staying abreast of emerging trends in information technology and helping shape the work for the Government

      • Working with the Government to understand their requirements and evaluate possible technical solutions

      • Designing and implementing solutions for server, storage, and data technologies

      • Creating and maintaining operational checklists

      • Identifying performance issues and trends in operational systems

      • Providing recommendations for process and configuration improvements

      • Documenting system configurations and dependencies

      • Reporting service status, issues, and recommendations to senior leaders

      • Mentoring and leading junior systems personnel


      QUALIFICATIONS


      Must have a TS/SCI Clearance


      Education:


      Associate of Science degree in Information Technology, IT Security, Network Systems Technology, System Engineer or related field or equivalent experience eight (8) years of directly related experience or any equivalent combination of education, experience, training and certifications.


      Required Certification:


      Employment is contingent upon obtaining and/or maintaining required certifications



      • Current MCSE certification relevant to the candidates work area

      • DOD 8570 IAT Level II or higher


      Work Environment:



      • Work will be performed inside a large facility. Work assignments vary based on client requirements. Position could require some night and weekend work.


      Physical Requirements:



      • Sitting at desk. Phone use and PC or laptop. Filing required. May require lifting and carrying computer equipment, boxes of supplies or files up to 50 lbs. Extended periods of sitting while on PC/laptop or phone.


      Equipment and Machines:



      • General office equipment, which includes: telephone, fax machine, copier, PC/laptop, and other miscellaneous office equipment. Servers, switches and other computer equipment used to support network operations.


      Attendance:



      • Work assignments dependent on requirements by the client. It is important to be able to work at least 8 hours a day for 5 days per week (Monday through Friday).

      • On-Call or after hours support may be required


      Travel:



      • Continental and Oversees travel may be required. It is important to maintain a current passport.


      Other Essential Functions:



      • Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment. Ability to communicate verbally and in writing to work effectively with a variety of government, military and contractor personnel at all levels. Must be able to interface effectively with individuals at all levels of the organization. Grooming and dress usually business casual, but dependent on client’s standards. Must not pose a safety hazard to employees working in the same general area.

      • The position for which you are applying for requires a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.e., citizen of the US and another country), in order to be granted a clearance you will be required to relinquish your citizenship in the foreign country.


      IntellecTechs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. IntellecTechs is a background screening, drug-free workplace.


      Primary Location United States-Virginia-Little Creek


      Travel Yes, 10 % of the Time


      Job Type: Full-time

    • Wireless Network Engineer - Little Creek
    • Permanent
    • Virginia Beach, VA
    • Open
    • IntellecTechs is seeking a Wireless Network Engineer to join our team at Joint Expeditionary Base - Little Creek in Virginia Beach, Virginia.


      Candidate must be a US Citizen with an active TS/SCI Clearance.


      Description:


      USSOCOM's mission is to “Provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks.” As a member of our team, you will partner with SOF military and civilian members to directly support this mission by providing world-class Information Technology services and support that connect over 60,000 users around the world.


      Job Description:


      The Wireless Network Engineer performs tier three wireless network support in accordance with the SIE OPORD. Candidates for the position of Wireless Network Engineer require strong analytical and problem-solving skills, and must be knowledgeable about both wired and wireless network technology. An in-depth background in wireless equipment, standards, protocols, and security standards, as well as wireless local area network (WLAN) design is necessary. Candidates must also be effective communicators with excellent written, verbal communications, and presentation skills in order to collaborate successfully with network technicians, vendors, and managers. Candidates should also demonstrate leadership skills and excellent customer interaction skills.


      Typical Duties:



      • Performing systems engineering, design, analysis, and experimentation of wireless networks

      • Evaluating the performance of Media Access Control (MAC) and higher layers of various types of wireless networks.

      • Researching, designing and implementing wireless networks, including the definition of applicable engineering specifications and resource requirements for network hardware and software

      • Making recommendations for wireless network optimization, additions and upgrades to meet the Government’s requirements

      • Conducting and documenting radio frequency (RF) coverage and site surveys

      • Documenting network infrastructure and design


      QUALIFICATIONS


      TS/SCI Clearance Required


      Education:


      Two (2) years of college in a computer field and four (4) years of related experience or any equivalent combination of relevant education or experience for a total of six (6) years. Progressive relevant training and/or certification may be substituted for one (1) year of education or experience requirements.


      Required Experience:


      8 years of LAN/WAN engineering and design work.


      3 years of specializing in wireless technologies such as WiFi and WiMAX.


      Required Certification:


      Employment is contingent upon obtaining and/or maintaining required certifications



      • CCNP Wireless

      • DOD 8570 IAT Level II or higher


      Work Environment:



      • Work will be performed inside a large facility. Work assignments vary based on client requirements. Position could require some night and weekend work.


      Physical Requirements:



      • Sitting at desk. Phone use and PC or laptop. Filing required. May require lifting and carrying boxes of supplies or files up to 25 lbs. Extended periods of sitting while on PC/laptop or phone.


      Equipment and Machines:



      • General office equipment, which includes: telephone, fax machine, copier, PC/laptop, and other miscellaneous office equipment.


      Attendance:



      • Regular attendance in accordance with established work schedule is mandatory.

      • Work assignments dependent on requirements by the client. It is important to be able to work at least 8 hours a day for 5 days per week (Monday through Friday).

      • On-call and after hours’ support may be required.


      Travel:



      • Continental and Oversees travel may be required. It is important to maintain a current passport.


      Other Essential Functions:



      • Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment. Ability to communicate verbally and in writing to work effectively with a variety of government, military and contractor personnel at all levels. Must be able to interface effectively with individuals at all levels of the organization. Grooming and dress usually business casual, but dependent on client’s standards. Must not pose a safety hazard to employees working in the same general area.

      • The position for which you are applying for requires a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.e., citizen of the US and another country), in order to be granted a clearance you will be required to relinquish your citizenship in the foreign country.


      IntellecTechs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. IntellecTechs is a background screening, drug-free workplace.


      Primary Location United States-Virginia-Little Creek


      Travel Yes, 10 % of the Time


      Job Type: Full-time

    • System Engineer - Camp Lejeune
    • Permanent
    • Camp Lejeune, NC
    • Open
    • IntellecTechs is seeking a System Engineer to join our team at Camp Lejeune in North Carolina.


      Candidate must be a US Citizen with an active TS/SCI Clearance.


      Description:


      USSOCOM's mission is to “Provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks.” As a member of our team, you will partner with SOF military and civilian members to directly support this mission by providing world-class Information Technology services and support that connect over 60,000 users around the world.


      Job Description:


      The Systems Engineer performs tier three systems support in accordance with the SIE OPORD. In addition to in-depth technical knowledge of the Government’s software and hardware, Systems Engineers need advanced analytical, troubleshooting and design skills. The ability to communicate with technical and non-technical users also is essential. The Systems Engineer must be familiar with the systems engineering process and data as a fundamental building block for performance improvement. Participation in working groups, design reviews and system tests is required. Candidates will help generate assessments, as well as develop and implement actionable recommendations based on reviews. Candidates require extensive knowledge of the development process, including specification, documentation, and quality assurance. Because of the broad range of demands Systems Engineers must meet, candidates who have demonstrated strong project planning skills are preferred. Systems Engineers must have the ability to focus on engineering from a performance perspective. Candidates will have knowledge of data structures and relational database systems (e.g., Oracle, MySQL, Microsoft SQL Server, PostGres) along with working knowledge of network and information exchange technologies (e.g., TCP/IP, RESTful, SOAP, HTTP). Finally, Systems Engineers must be familiar with system engineering processes and techniques, possess excellent collaboration and communication skills and demonstrate strong technical writing skills.


      Typical Duties:



      • Developing, maintaining and supporting technical infrastructure, hardware and system software components

      • Performing installation, maintenance and support of system software and hardware

      • Performing user support

      • Configuring, debugging and supporting multiple infrastructure platforms

      • Performing high-level root cause analysis in support of service interruption recovery as well as creating and documenting preventive measures

      • Working as a strong team contributor and providing technical expertise

      • Staying abreast of emerging trends in information technology and helping shape the work for the Government

      • Working with the Government to understand their requirements and evaluate possible technical solutions

      • Designing and implementing solutions for server, storage, and data technologies

      • Creating and maintaining operational checklists

      • Identifying performance issues and trends in operational systems

      • Providing recommendations for process and configuration improvements

      • Documenting system configurations and dependencies

      • Reporting service status, issues, and recommendations to senior leaders

      • Mentoring and leading junior systems personnel


      QUALIFICATIONS


      Must have a TS/SCI Clearance


      Education:


      Associate of Science degree in Information Technology, IT Security, Network Systems Technology, System Engineer or related field or equivalent experience eight (8) years of directly related experience or any equivalent combination of education, experience, training and certifications.


      Required Certification:


      Employment is contingent upon obtaining and/or maintaining required certifications



      • Current MCSE certification relevant to the candidates work area

      • DOD 8570 IAT Level II or higher


      Work Environment:



      • Work will be performed inside a large facility. Work assignments vary based on client requirements. Position could require some night and weekend work.


      Physical Requirements:



      • Sitting at desk. Phone use and PC or laptop. Filing required. May require lifting and carrying computer equipment, boxes of supplies or files up to 50 lbs. Extended periods of sitting while on PC/laptop or phone.


      Equipment and Machines:



      • General office equipment, which includes: telephone, fax machine, copier, PC/laptop, and other miscellaneous office equipment. Servers, switches and other computer equipment used to support network operations.


      Attendance:



      • Work assignments dependent on requirements by the client. It is important to be able to work at least 8 hours a day for 5 days per week (Monday through Friday).

      • On-Call or after hours support may be required


      Travel:



      • Continental and Oversees travel may be required. It is important to maintain a current passport.


      Other Essential Functions:



      • Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment. Ability to communicate verbally and in writing to work effectively with a variety of government, military and contractor personnel at all levels. Must be able to interface effectively with individuals at all levels of the organization. Grooming and dress usually business casual, but dependent on client’s standards. Must not pose a safety hazard to employees working in the same general area.

      • The position for which you are applying for requires a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.e., citizen of the US and another country), in order to be granted a clearance you will be required to relinquish your citizenship in the foreign country.


      IntellecTechs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. IntellecTechs is a background screening, drug-free workplace.


      Primary Location United States-Virginia-Little Creek


      Travel Yes, 10 % of the Time


      Job Type: Full-time


      Job Type: Full-time

    • System Administrator - Lejeune
    • Permanent
    • Camp Lejeune, NC
    • Open
    • Systems Administrator


      IntellecTechs, a Virginia Beach based veteran and woman owned small business, is currently recruiting for the following position.


      Description:


      USSOCOM's mission is to “Provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks.” As a member of our team, you will partner with SOF military and civilian members to directly support this mission by providing world-class Information Technology services and support that connect over 60,000 users around the world.


      Job Description:


      The Systems Administrator performs tier one and two network support in accordance with the SIE OPORD. Candidates must possess strong problem-solving, analytical and communication skills, in addition to in-depth technical knowledge of the Government’s systems’ hardware and software. Candidate requirements vary depending on system complexity, the types of operating and network systems being supported, and the size of the organization. A background in the specific types of hardware and software systems used by the Government is required. Candidates monitor and control one or more mid-range application servers. The SA studies program operating instructions to determine equipment setup and operations. The SA continuously observes the operation of assigned applications and storage devices to monitor system operation and determines the point of hardware or software failure. The SA manipulates systems in accordance with standard procedures to continue operations when individual units of a system malfunction. The SA confers with software systems engineering or applications programming personnel in the event that errors require a change of instructions or sequences of operations. The SA maintains operating records such as machine performance and production reports.


      Typical Duties



      • Installing operating system software, patches and upgrades

      • Analyzing, troubleshooting and resolving system hardware, software and networking issues

      • Configuring, optimizing, fine-tuning and monitoring operating system software and hardware

      • Performing system backups and recovery

      • Conducting server builds

      • Monitors and controls Data Center and Wide Area Network operations

      • Directs the correct system and network administration actions during an event causing service outage

      • Ensuring the support staff follows published operating instructions

      • Monitoring the operation applications and storage devices to ensure services are properly provisioned

      • Ensuring the support staff adjusts operations in accordance with standard procedures

      • Confers with software systems engineering or applications programming personnel in the event that errors require a change of instructions or sequences of operations

      • Maintains operating records such as machine performance and production reports


      QUALIFICATIONS


      TS/SCI Security Clearance


      Typically requires an Associate degree in a computer field and six (6) years of related experience. Progressive relevant training and/or certification may be substituted for a portion of the experience requirement and Systems Administrator experience


      Required Certification:


      Employment is contingent upon obtaining and/or maintaining required certifications



      • MCSA current and relevant to the candidate’s work area

      • DOD 8570 IAT Level II or higher


       


      Travel Yes, 10 % of the Time

    • Systems Administrator
    • Permanent
    • Washington DC
    • Open
    • Systems Administrator


      IntellecTechs, a Virginia Beach based veteran and woman owned small business, is currently recruiting for the following position.


      Description:


      USSOCOM's mission is to “Provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks.” As a member of our team, you will partner with SOF military and civilian members to directly support this mission by providing world-class Information Technology services and support that connect over 60,000 users around the world.


      Job Description:


      The Systems Administrator performs tier one and two network support in accordance with the SIE OPORD. Candidates must possess strong problem-solving, analytical and communication skills, in addition to in-depth technical knowledge of the Government’s systems’ hardware and software. Candidate requirements vary depending on system complexity, the types of operating and network systems being supported, and the size of the organization. A background in the specific types of hardware and software systems used by the Government is required. Candidates monitor and control one or more mid-range application servers. The SA studies program operating instructions to determine equipment setup and operations. The SA continuously observes the operation of assigned applications and storage devices to monitor system operation and determines the point of hardware or software failure. The SA manipulates systems in accordance with standard procedures to continue operations when individual units of a system malfunction. The SA confers with software systems engineering or applications programming personnel in the event that errors require a change of instructions or sequences of operations. The SA maintains operating records such as machine performance and production reports.


      Typical Duties



      • Installing operating system software, patches and upgrades

      • Analyzing, troubleshooting and resolving system hardware, software and networking issues

      • Configuring, optimizing, fine-tuning and monitoring operating system software and hardware

      • Performing system backups and recovery

      • Conducting server builds

      • Monitors and controls Data Center and Wide Area Network operations

      • Directs the correct system and network administration actions during an event causing service outage

      • Ensuring the support staff follows published operating instructions

      • Monitoring the operation applications and storage devices to ensure services are properly provisioned

      • Ensuring the support staff adjusts operations in accordance with standard procedures

      • Confers with software systems engineering or applications programming personnel in the event that errors require a change of instructions or sequences of operations

      • Maintains operating records such as machine performance and production reports


      QUALIFICATIONS


      TS/SCI Security Clearance


      Typically requires an Associate degree in a computer field and six (6) years of related experience. Progressive relevant training and/or certification may be substituted for a portion of the experience requirement and Systems Administrator experience


      Required Certification:


      Employment is contingent upon obtaining and/or maintaining required certifications



      • MCSA current and relevant to the candidate’s work area

      • DOD 8570 IAT Level II or higher


       


      Travel Yes, 10 % of the Time


       

    • Data System Computer Engineer
    • Permanent
    • Hampton, Virginia
    • Data System Computer Engineer


      Responsibilities:


      Coordinate and communicate with internal and external customers as part of a research support team, to determine/capture test specific data acquisition requirements. Ensure Data Acquisition System (DAS) availability and communicate system status with the test team. Support configuration of test specific instrumentation and operation of the DAS following existing work instructions. Convert acquired data into Engineering Unit specific information as specified by Test Engineers and ensure timely delivery of validated data to the customer. Develop an understanding of the DAS and data reduction software to make recommendations for software enhancements to improve reliability and performance, and increase functionality. Monitor backups of all DAS associated systems on a regular basis as directed. Work schedule is generally Monday through Friday during days but will vary depending on test scheduling and will include 2nd shift work should customer testing require it.


      U.S. Citizenship is required. BS degree from an ABET accredited college or university in a related scientific or engineering discipline and three (3) to five (5) years of progressive, relevant experience, or any equivalent combination of education, experience, training, and certifications. Preferred candidate will have three (3) to five (5) years of experience with various Unix / Linux platforms and Microsoft OSs, and familiarity with various programming languages such as Fortran, C, C++, and Java. Experience with LabVIEW, and MATLAB is preferred. A strong background in configuration management is a must. A strong mathematics, mechanical or electrical background will be considered favorably. Experience with aeronautics, rotorcraft dynamics, and/or vibration analysis is also preferred. Skilled in the use of Microsoft Office products is required.


      Essential Functions:
      Work Environment Office environment. (50-65%) Test/Industrial Environment – May be exposed to areas of high noise levels, hazardous propellants, explosives, chemicals and industrial facilities. Travel between facilities and test sites is required and may bring exposure to loud noise and potentially hazardous equipment operation.


      Physical Requirements:
      Potential exposure to high noise levels, hazardous chemicals, propellants and the like. Appropriate PPE and training will be provided for all conditions. Must be able to walk, stand, bend, twist and sit for extended periods as well as climb, crawl, and lift up to 35 lbs.


      Equipment and Machines:
      Standard office equipment - PC, telephone, fax, copier, etc. Hardware platforms – Microsoft PC and OS Software: MS Office Suite (Word, Excel, Outlook)



      Attendance:
      Regular attendance mandatory (100%) Overtime/work outside normal schedule required (<20%) Travel(<10%)


      Other Essential Functions:
      U.S. Citizenship required. Must be able to work in a team atmosphere. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety/risk hazard to the employee or others. Must be able to balance scope, schedule and budget to ensure project success. The work environment requires the ability to cooperate and work with individuals at all levels of the company and the client. The ability to obtain and maintain a security clearance as required. A valid driver’s license is required.

    • Network Technician Mid San Diego
    • Permanent
    • San Diego, CA
    • IntellecTechs is seeking a mid level Network Technician to join our team in San Diego, CA supporting the USN.


      Active Secret Clearance required.


      Summary: This position’s primary role will be a Field Services Mid-Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.


      Responsibilities: As a Mid-Level Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Take Direction from the Regional Leader and Site Leaders


      Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some Travel will be required. Ability to Obtain a Government Secret Security Clearance is required.


      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills in severs and Cisco devices are a Plus. Ability to lift up to 50lbs is required.


      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNA and Security+ required. ITIL foundation V3 certification is highly desirable.


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.

    • Network Engineer I, NOC, Night Shift
    • Permanent
    • Norfolk, VA
    • IntellecTechs is seeking a Network Engineer I with a minimum of 2 years of experience which includes operational support, hands-on implementing and configuration of network devices such as Cisco routers & switches, associated software tools, desktop computers, and cabling in a large LAN/MAN/BAN/WAN environment. Exposure to VPNs, WAN Accelerators, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) a plus. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Knowledge of GigE, OSPF, BGP, EIGRP, HSRP, and TCP/IP protocols is necessary. Knowledge of trouble ticketing software such as (HP Service Manager) and networking monitoring/management solutions (HP NNMi/iSPI, HP OM, and HP NA) desired. This role will leverage processes, utilizing ITIL best practices, to ensure the IT organization designs, deploys and sustains high quality, highly available solutions that align with business and IT strategic objectives. Knowledge and experience working while WAN Accelerators and associated technologies is highly desirable. Previous experience working on military bases/sites, including previous military service highly desirable. Strong communications, writing and editing skills needed to transfer information to individuals involved in the networking process. Strong problem solving and troubleshooting skills. Ability to work in an organized fashion with focus on documented activity. Cisco CCNA Academy training or Cisco certification will meet 2 years’ experience requirement. Primary areas of responsibility will be supporting NOC operations at Norfolk, VA or Pearl, HI.


      Must be a US Citizen. Ability to obtain and maintain Secret Clearance Required. IAT-II: Security+ required Operating System Certification CCENT, CCNA Preferred ITIL v3 Foundations Preferred Shift Work - Night

    • Network Engineer, Senior, Norfolk NOC
    • Permanent
    • Norfolk, VA
    • IntellecTechs is seeking a Senior Network Engineer to support our client in Norfolk, VA at the NOC on Naval Base Norfolk.


      This position is responsible for rapid recovery of network outages and the day-to-day network operations at the Network Operation Center (NOC) maintenance while receiving work direction from the shift supervisor. The member acts as an escalation point for technical issues. The position requires support of both unclassified and classified networks. Ensure proactive monitoring utilizing network monitoring tools. Lead conference calls for assigned maintenance activities and outages. Update and resolve outages and maintenance using ticketing systems. Train, coach, and mentor junior team members in their career development. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Stand in as the shift lead as needed. The member reports to the NOC Manager.


      EXPERIENCE & TRAINING: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with a minimum 8 years Cisco networking experience. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. A strong knowledge of trouble ticketing software, and network monitoring tools is necessary. Strong Knowledge of network protocols such as OSPF, BGP, and EIGRP is required. Knowledge and experience working with Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.
      IAT-II / GSEC; Security+ CE; SSCP or CCNA-Security
      Secret Clearance Required
      Operating System Certification: CCNA. CCNP preferred.
      ITIL v3 Foundations Preferred
      Shift Worker

    • IT Sales Director
    • Permanent
    • Virginia Beach, VA
    • Open
    • IT Sales Director


      Summary/Objective


      We are looking for a high-performing IT Sales Director to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales potential, crafting sales plans and capturing new sales across our managed IT business. This position is responsible for the sale of the organization's products across Hampton Roads and provides ongoing support to the VP-IT and for product distribution channel.


      Essential Functions


      Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



      • Achieving growth and hitting sales targets

      • Designing and implementing a strategic sales plan that expands company’s customer base and ensure its strong presence

      • Develops and increases sales revenue to meet assigned targets.

      • Develop and follow up on business leads.

      • Cold call, direct email, and perform other lead generation activities.

      • Conduct Pre-sales; Giving detailed information about technical specifications and the ways in which they could meet a customer's needs. This includes demonstrating features before a sale.

      • Becomes actively involved in a new resellers sales orientation and sales training programs.

      • Acts as a resource to resellers in contract opportunities and proposals.

      • Attends trade shows.

      • Participates in education and training conferences on selling and marketing programs.

      • Coordinates and assists in leading sales meetings to include site selection and agenda preparation.

      • Keeps informed of new products, services and other general information of interest to customers.

      • Checks on competitive activity and develops new methods of attaining resellers and assisting resellers in attaining new accounts.

      • Troubleshoots problems regarding products provided.

      • Answers questions from resellers and handles complaints.

      • Performs other job-related duties and responsibilities as may be assigned from time to time.

      • Works with finance department to handle client billing and invoicing questions.


      Competencies*



      • Customer/Client Focused.

      • Communication Proficiency.

      • Performance Management.

      • Business Acumen.


      *



      • Results Driven.

      • Organizational Skills.

      • Presentation Skills.

      • Supervisory Responsibility.


      This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions where sales represent an additional duty.


      Work Environment


      This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


      Physical Demands


      The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


      The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


      Position Type/Expected Hours of Work


      Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9:00 a.m. to 5:00 p.m. and must work a minimum of 37.5 hours each week to maintain full-time status. The company provides IT services 24x7x365 and activities may be required occasionally outside normal duty hours. Occasional evening and weekend work may be required as job duties demand.


      Travel


      This position requires up to 50% travel in the Hampton Roads area. In frequent travel outside the local area and overnight.


      *


      At least three years of field sales experience.


      Bachelor's degree or equivalent experience.


      Five plus years of IT sales experience to include hardware, software and IT services.


      Preferred Education and Experience


      Advanced training in recent sales techniques.


      Additional Eligibility Qualifications


      None.


      Work Authorization/Security Clearance


      Must be able to obtain a SECRET clearance


      Other Duties


      Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    • Network Management Systems Engineer Senior Norfolk
    • Permanent
    • Norfolk, VA
    • Open
    • NETWORK MANAGEMENT SYSTEMS ENGINEER


      Summary:
      Provide administrative support for Enterprise Network Management Systems (NMS), while receiving work direction from the NOC Manager. Work to ensure the site’s NMS systems which included TACACS+, HP NNMi w/iSPI, HPNA (Network Automation) and HP Operations Manager environment is reliable. In addition, this position requires knowledge of UNIX system administration. This position operates under the supervision of the NOC Managers or designee. Certified in accordance with DODD 8570.1 Information Assurance Technician II.


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


      Responsibilities:
      Provide administrative support for the Enterprise Users on Network Management Systems. Maintain current hostname list on the NMS server. Assisting in Quarterly Password update for NOC managed networks devices. Troubleshoot all NMS related issues on all NMS servers and network devices as assigned by NOC Manager or Designee. Update and resolve incident tickets that are assigned to NMS. Participate on required conference calls for all NMS matters. Perform escalation as required for assigned NMS outages. Troubleshoot SNMP traps reported by Network Technicians.


      Job Requirements


      Education:
      Bachelor’s degree in computer science or equivalent experience in related field. Cisco CCNA and/or Sun Solaris SCSA a plus. Certified in accordance with DODD 8570.1 Information Assurance Technician II. Sec+ or CCNA Security required.


      Experience:
      10+ years’ experience that includes operational support, hands-on implementing and configuration of network devices such as servers, routers, switches, IPS, VPN, desktop computers, and cabling in a large LAN/BAN/MAN/WAN environment. Knowledge of trouble ticketing software (HP Service Manager) and network monitoring solutions (NetView, HP NNMi, HP OM; TACACS Plus and HPNA). Previous experience working on DoD bases/sites, including previous military service highly desirable. Experience with Perl and Expect language a plus.


      Skills:
      Strong communications, writing and editing skills needed to transfer information to individuals involved in the networking process.
      Strong problem solving and troubleshooting skills.
      Ability to lift up to 50 lbs.

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