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    • DAS/FAS Technician
    • Permanent
    • Hampton, VA
    • Open
    • DAS/FAS Technician


      IntellecTechs is in search for a Data Acquisition Systems (DAS)/Facility Automation Systems (FAS) Technician in Hampton, VA.


      Responsibilities:
      Develops or reviews designs by extracting and analyzing a variety of engineering data. Applies conventional engineering practices to develop, prepare, or recommend schematics, designs, specifications, electrical drawings and parts lists. Conducts tests or experiments requiring selection and adaptation or modification of a wide variety of critical test equipment and test procedures; sets up and operates equipment; records data, measures and records problems of significant complexity that sometimes require resolution at a higher level; and analyzes data and prepares test reports. Applies methods outlined by others to limited segments of research and development projects; constructs experimental or prototype models to meet engineering requirements; conducts tests or experiments and redesigns as necessary; and records and evaluates data and reports findings.


       Set up and acquire test data with various Data Acquisition Systems (DAS). Validate setup by logging instrumentation used, calibration information, scaling factors and displays. Perform in-situ calibration and store new coefficients for subsequent testing. Archive data to appropriate media for delivery tothe customer.


      Qualifications:
      U.S. Citizenship required. Two (2) years of college with courses in computer science, mathematics, or other related engineering courses, plus four (4) years of related engineering experience with some expertise in formulating data for presentation. Additional relevant education may be substituted for a portion of the experience


      Physical Requirements:
      Must have sufficient mobility to enter all areas of wind tunnel and test facilities; crawl, climb, bend, twist etc. (20%) while using and/or wearing appropriate PPE (gloves, respirator, etc).


      Must be able to lift 35lbs.


      Work Environment:
      An office or Control Room environment is the typical work area. Travel to other buildings on-site or nearby off-site facilities will be required.  Project implementations or troubleshooting events will be in an industrial or laboratory environment.  The candidate may be exposed to areas of high voltage, high noise levels, hazardous propellants, explosives, chemicals, and industrial facilities.  [Appropriate PPE and training will be provided.]


      Equipment and Machines:
      Standard office equipment (PC, telephone, fax, copier, etc.). Safety and Personal Protective Equipment. Bench tools, soldering, Logic analyzer, scope, DVM, etc.


      Attendance:
      Regular attendance mandatory (100%) Overtime/work outside normal schedule required (20%)


      Other Essential Functions:
      U.S. Citizenship. Must be able to work in a team atmosphere. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others. Must be able to obtain and maintain a security clearance as required.


      About IntellecTechs:
      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


       IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       


       

    • Instrumentation Engineer
    • Permanent
    • Hampton, VA
    • Open
    • Instrumentation Engineer


      Hampton, VA


      Responsibilities:


      Provide applicable instrumentation engineering techniques to support wind tunnel and laboratory test operations. Position requires applicant to apply techniques associated with designing strain gauges or sensors that capture data about the safety, efficiency, and reliability of industrial applications used in a testing environment; developing configuration scripts, programming applications; developing and applying test procedures; troubleshooting programmable logic controller’s issues; and installing, managing and/or maintaining instruments to include measurement devices, flow meters, thermocouples, strain gauges, and other instruments use in a test environment. Performs project level assignment that involve complex features. Investigates equipment and system failures and recommend and/or implement corrective action. Accomplishes, completes tasks of limited scope and solves problems which require investigation of a number of variables. Additional support includes trouble shooting problems, incorporating changes into existing hardware and software, designing, implementing, intergrading systems into the data system. The employee must be a self-motivated individual that is capable of prioritizing assignments and meeting deadlines.


      Qualifications:


      U.S. Citizenship required; a bachelor's degree in electrical, mechanical, or a math-related field. Graduate-level degrees is a plus. Possess a strong aptitude for math and physics, communication skills, and ability to translate project needs into the design and development of hardware suitable for the task.


      Physical Requirements:


      Office environment. (50-65%) Test/industrial Environment- May be exposed to areas of high noise levels, hazardous propellants, explosives, chemicals and industrial facilities. Travel between facilities and test sites is required.


      Work Environment:


      Travel between various facilities/test operations is required and may bring exposure to loud noise and potentially hazardous equipment operation.


      Attendance:


      Regular attendance mandatory (100%)


      Occasional Overtime/work outside normal schedule required. (<10%)


       


      Other Essential Functions:


      U.S. Citizenship required. Must be able to work in a team atmosphere. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others. Must be able to obtain and maintain a security clearance.


       


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • Programmer Analyst
    • Permanent
    • Hampton, VA
    • Open
    • Programmer Analyst


      IntellecTechs is currently seeking Programming Analyst for a critical role in Hampton Roads.


      Responsibilities
      Modify and write routine engineering computer programs using established techniques, standards, and procedures. Code, test, and maintain computer programs using established techniques and procedures. Write and modify Android and IOS applications. Development of computer program documentation and operational procedures.


      Qualifications
      U.S. Citizenship required. BS degree from an accredited college or university in computer science or engineering discipline. Experience using Matlab, Matlab Plotting, Labview, C, C++ and Windows 64 bit preferred. Familiar with Android OS and Java SE, Apple IOS and Swift also required.


      Physical Requirements
      Must have sufficient mobility to enter all areas of wind tunnel and test facilities; crawl, climb, bend, twist etc. (20%) while using and/or wearing appropriate PPE (gloves, respirator, etc).


      Must be able to lift 35lbs.


      Work Environment
      An office or Control Room environment is the typical work area. Travel to other buildings on-site or nearby off-site facilities will be required.  Project implementations or troubleshooting events will be in an industrial or laboratory environment.  The candidate may be exposed to areas of high voltage, high noise levels, hazardous propellants, explosives, chemicals, and industrial facilities.  [Appropriate PPE and training will be provided.]


      Equipment and Machines
      Standard office equipment (PC, telephone, fax, copier, etc.). Safety and Personal Protective Equipment.


      Attendance
      Regular attendance mandatory (100%) Overtime/work outside normal schedule required (20%)


      Other Essential Functions
      U.S. Citizenship. Must be able to work in a team atmosphere. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others. Must be able to obtain and maintain a security clearance as required.


      About IntellecTechs
      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • Systems Administrator/Senior
    • Permanent
    • Hampton, VA
    • Open
    • Senior Systems Administrator


      IntellecTechs has an immediate need for a Senior Systems Administrator in Hampton, VA.



      • Provide System Administration support of workstations, servers, and the related network configurations.

      • Multiple system types with multiple Windows and various Unix type OSs are included in the GDS inventory.

      • Perform system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes

      • Review system and application logs, verifying completion of scheduled jobs such as backups

      • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required 

      • Configure system CPU, memory, and disk partitions as required

      • Perform periodic performance reporting to support capacity planning

      • Perform in a team environment with other Systems Administrators to provide overall operations and maintenance for the LaRC Ground Data Systems (GDS) production and development support environment

      • Partner with Software Engineering groups to install new and/or rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

      • Serve as primary point responsible to deploy, maintain, and operate an encrypted data backup and recovery solution that supports the GDS production environment. 

      • Action and resolve assigned tickets within the Electronic Contract Management System (ECMS)

      • Apply systems and security patches to all workstations and servers as required

      • Manage updates to hardware and software while ensuring there is no impact to the functionality of the Ground Data Systems.

      • Provide IT System Administration services for various customers across the NASA LaRC facilities


      The selected candidate should have



      • Demonstrated proficiency using WSUS patch management systems

      • Demonstrated proficiency using KACE K1000 management appliance

      • Experience planning and implementing enterprise systems backups using EMC Networker backup and recovery software

      • Minimum of eight (8) years of professional experience maintaining a network/operational environment

      • Minimum of five (5) years’ experience with Windows and Linux operating systems

      • Demonstrated experience upgrading systems to new approved OS versions

      • Demonstrated experience in VMware virtualization across-platforms

      • Demonstrated experience with the administration of database (MS SQL/Oracle) backups and restores

      • Demonstrated understanding of Active Directory infrastructure, design and interface capabilities with other MS products

      • Demonstrated understanding of DNS name resolution


      The following skills/experience are desired



      • Demonstrated experience implementing and using KACE K1000 Appliance

      • Certification in any of the following: MCP, ITIL Foundation v3, CompTIA Security +, CompTIA A+, MCP- 70-290 Managing and Maintaining Windows 2003 Servers, MCDST, MCSA (2000, 2003), MCSE (2003, 2007) 


      Qualifications


      This position requires a Bachelor’s degree in Computer Science, Management Information Systems or related IT discipline with 6 years of related experience. The ability to obtain and maintain a Secret Security Clearance is required.


      Physical Requirements
      Must have sufficient mobility to enter all areas of wind tunnel and test facilities; crawl, climb, bend, twist etc. (20%) while using and/or wearing appropriate PPE (gloves, respirator, etc).


      Must be able to lift 35lbs.


       


      Work environment


      An office or Control Room environment is the typical work area. Travel to other buildings on-site or nearby off-site facilities will be required.  Project implementations or troubleshooting events will be in an industrial or laboratory environment.  The candidate may be exposed to areas of high voltage, high noise levels, hazardous propellants, explosives, chemicals, and industrial facilities.  [Appropriate PPE and training will be provided.]



      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • Controls Engineer
    • Permanent
    • Hampton, VA
    • Open
    • Controls Engineer


      Overview
      IntellecTechs is currently looking for a seasoned Controls Engineer to support our Hampton, VA opportunity.


      Responsibilities
      The selected candidate will work alone or with a team to complete controls or data acquisition projects as funded by the client.  This may start with project planning, work breakdown structures, writing specifications or making budget-schedule estimations.  It will include project completion requiring system design, graphical user interface building, programming, equipment layout and procurement, system configuration, and drawing reviews. 


      Hands-on work will include system checkout, equipment configuration, and troubleshooting and system operation.  In each and every phase of the project, the candidate will create clear and concise documentation.  The task will involve interaction with fellow team members, other internal service providers, sub-contractors, the operational staff of the facilities and the NASA client. The candidate will need to conduct meetings and reviews with these parties, clearly communicating goals and objectives in order to engage these groups for the project’s success. 


      The candidate must be able to juggle multiple projects, while working in a dynamic environment in which priorities change frequently.  The successful candidate will be self-motivated in their work-habits, show initiative in tackling new work, and exercise and communicate sound technical judgment.


      Qualifications
      U.S. Citizenship required. BS degree from an accredited engineering school and three (3) to eight (8) years related engineering experience, or a MS degree from an accredited engineering school and two (2) to six (6) years of related engineering experience.  


      Academic study in electrical/ mechanical systems, controls theory, manufacturing or aerodynamics desired.


      Experience with process controllers required; experience with Allen-Bradley PLCs desired.  Experience with C based micro controller desired. Experience with general programming techniques required. Experience in an industrial laboratory or manufacturing facility desired.  Experience in system design, equipment installation and system startup desired. Experience with electro-hydraulic systems desired. Experience with distributed control systems (SCADA) desired.


      Physical Requirements
      Must have sufficient mobility to enter all areas of a confined space; crawl, climb, bend, twist etc. (20%) while using and/or wearing appropriate PPE (gloves, respirator, etc).


      Must be able to lift 35lbs.


      Work Environment
      An office or Control Room environment is the typical work area. Travel to other buildings on-site or nearby off-site facilities will be required.  Project implementations or troubleshooting events will be in an industrial or laboratory environment.  The candidate may be exposed to areas of high voltage, high noise levels, hazardous propellants, explosives, chemicals, and industrial facilities.  [Appropriate PPE and training will be provided.]


      Equipment and Machines
      Software: MS Office [Word, Excel, Outlook], LabView, C/C++, Quick Basic, PLC Ladder Logic, MATLAB


      Hardware platforms
      Microsoft PC and OS, National Instruments, Allen-Bradley PLCs [PLC-5, SLC, ControlLogix], Allen-Bradley PanelViews


      Field Devices
      Programmable controllers, pneumatic valves, programmable valves, electro-hydraulic servo actuators, DC and AC drives


      Communications Protocol
      TCP/IP, RS-232, IEEE-488, FANUC VMIC, OPC, Profibus/net.


      Attendance
      Regular attendance mandatory (100%)
      Overtime/work outside normal schedule required (<20%)


      Travel required (<<5%)


      Other Essential Functions
      US Citizenship required.  Must be able to work in a team atmosphere. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Must be able to balance scope, schedule and budget to insure project success.  Grooming and dress must be appropriate for the position and must not impose a safety/risk hazard to the employee or others. The work environment requires the ability to cooperate and work with individuals at all levels of the company and the client.


      Must be able to obtain and maintain a security clearance as required.


       


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


       


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


       


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • Claims Processing Specialist
    • Permanent
    • Virginia Beach, VA
    • IntellecTechs is looking for qualified candidates to fill the Claims Processing Specialist position in support of the Department of Veterans Affairs Pilot Program – Decision Ready Claim (DRC) Initiative Modernization Support Services      Virginia Beach, VA. These positions will support the VA’s efforts to expedite Veterans Benefits Administration’s decision-making process for disability compensation and dependency and indemnity compensation claims (DIC) processing.  The areas of responsibilities are detailed below:


      Veterans DRC Processing Duties:



      • Work as part of a team to process 335,000 Veteran DIC claims

      • Review VA Form 21-4138 and 21-0985 to determine if additional information is needed for the claimed condition.

      • Request records from the Veterans Service Organizations (VSO) and Veteran.

      • Communicate the status of record requests with the VSO and VA.

      • Use a rules-based system to determine if the conditions identified on the exam request form warrant an exam based on the laws defined in Title 38 of the US Code of Federal Regulations

      • Using VA’s internal guidance established in the M21-1 Adjudication Procedures Manual, Identify which conditions warrant an examination or medical opinion.

      • Identify criteria met or not met in making a determination.

      • Identify the type of medical exam that should be completed for each condition warranting an exam.

      • Provide data and feedback to the various VSOs on errors with submitted examinations or medical opinion request packages that require clarification from VSO or the Veteran.



      • Utilize the VA’s Veterans Benefits Claims processing system which incorporates an Internet authorization application, document processing functionality, optical character recognition (OCR) scanning capability and DRC claims processing software to submit approved examination requests and communicate such with the VSO and/or Veteran.

      • Input and validate medical claims data into the DRC application.

      • Communicate to VSO and/or Veteran that claimed condition(s) does not qualify for DRC

      • Securely provide status updates throughout the process specifically pertaining to Exams or Medical Opinions requests submitted via the DRC exam request system to the appropriate Contract Exam Vendor (CEV).

      • Field and Maintain records associated with calls from VSO and/or Veterans.

      • Troubleshoot exam or medical opinion request issues with CEVs.

      • Provide customer service communication to Veterans and VSOs on exam or medical opinion issues (such as what documentation is missing or needed to complete the request package).

      • Respond to written and oral VSOs, Veterans, and CEV inquiries.


      Veterans Benefits Examination:



      • Examine claims and other DRC requests for Veterans Claims. Documents must be accurate, provide adequate documentation or citations, and comply with laws and regulations. Justification submitted must be in compliance with VA’s guidance and Federal Laws.

      • Review claims for completeness and accuracy.

      • Complete procedural processing of Veterans Benefits claims.

      • Determine sufficiency of package documentation.

      • Possess knowledge of electronic claims editing and submission capabilities, including on-line claims processing and query systems.

      • Respond to written and oral vendor inquiries.


      QUALIFICATIONS:



      • Must be able to obtain a favorable National Agency Check (no criminal record)

      • Requires a high school diploma or its equivalent with 2+ years of experience in the field or in a related area.

      • Must have working knowledge of Microsoft Office Access and Excel.

      • Must have experience working with web-based applications

      • Experience processing Veterans Benefits claims and have strong customer service skills

      • Demonstrated success working in a team environment focused on meeting organizational goals and objectives required.

      • Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals.


      Position Details:



      • Scheduled Shifts: Monday- Friday 8AM- 4:00PM; 4:00PM – 12:00Midnight. Saturdays may be required.


      MUST BE ABLE TO OBTAIN AND MAINTAIN REQUIRED CLEARANCE


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • Systems Administrator-Commercial
    • Permanent
    • Headquarters
    • TBD
    • IntellecTechs is seeking an experienced Systems Administrator (Commercial). Blending today’s technology with outstanding customer service, IntellecTechs offers clients innovative, individually-crafted Technology Solutions to meet their unique needs. The key to our success lies with our ingenuity and strong corporate culture. Our culture drives our business. We challenge and offer our staff engaging work, continued learning opportunities, and fun team building activities and company events. We serve our communities through active company participation in volunteer-based initiatives. In turn, we consistently delight our customers and deliver on their high expectations.


      Our Systems Administrator is a member of a team of engineers and technicians supporting various client sites in Hampton Roads Virginia. The travel is currently focused in Virginia Beach, Norfolk, Chesapeake, Gloucester County, Hampton, Isle of Wight County, James City County, Newport News, Poquoson, Portsmouth, Southampton County, Suffolk, Surry Count, Williamsburg, York County, and Smithfield but is open to other locations within the general vicinity. Our clients have offices across the United States. The  Systems Administrator will serve as a technical resource for the day-to-day operations and team project activities including technical project work, customer interaction, project coordination, customer maintenance plan creation, documentation initiatives, and desktop support, as needed. Additionally, the Systems Administrator will serve as a technical escalation point for our team and our customers.


      Eligible candidates should:



      • Always act with customers in mind

      • Consistently meet deadlines

      • Be able to learn and react quickly when facing new problems

      • Be able to handle multiple tasks and projects and switch between them quickly

      • Evaluate priorities and use time effectively and efficiently concentrating efforts on the most important tasks

      • Quickly grasp the essence and the underlying structure of things

      • Deal with concepts and complexity comfortably

      • Enjoy the challenge of unfamiliar tasks

      • Work independently


      RESPONSIBILITIES:



      • Daily travel throughout the Hampton Roads area (mileage reimbursement applies)

      • Troubleshoot all customer IT issues and serve as an escalation point via phone, remote or onsite support including Tier 1, Tier 2, Tier 3, Tier 4 support, as needed

      • Manage, set-up, administer, support and troubleshoot software, hardware and overall network infrastructure including but not limited to: Windows 2003/2008, Exchange 2003/2007/2010, Terminal Services, VMware, firewalls, routers, broadband connectivity, database servers, performance monitoring, back-ups, reporting, third party application support, etc...

      • Create and maintain network documentation including but not limited: network assessments, centralized online customer information store, monthly maintenance plans, etc.

      • Develop plans for hardware, systems operations, and technical procedures; provide input for disaster recovery and security plans

      • Define and write clear and succinct technical documentation related to systems and applications as necessary.

      • Prioritize customer requests via internal ticket tracking/timekeeping systems

      • Identify, recommend and manage IT service improvements for customer enhancements

      • Serve as primary backup to Managed IT Director as related to all work activities and interfacing with customer POC’s with accountability for resolving service problems and for prioritizing work requests

      • Occasional evening and weekend work including but not limited to: involvement in weekly rotation of 24/7 support responsibilities, project work, technical escalations, monthly maintenance, etc

      • Other duties as assigned

      • Identify, troubleshoot and resolve issues quickly and effectively, sometimes under pressure.

      • Evaluate or develop tools / scripts to facilitate improvement and to support ongoing maintenance of a growing environment.

      • Install and setup systems as required to support growth and new projects.

      • Work well in a team environment and be able to work with and feedback accurate technical information to developers, application and business owners to identify and resolve complex issues.

      • Provide recommendations and implement solutions for scalability and performance improvement.


      REQUIREMENTS:



      • Technical support (24x7) is a requirement.

      • Technical BS/MS degree, or equivalent work experience

      • Eligible for a Federal Security Clearance

      • 5+ years of professional technical experience as a Systems or Network Engineer

      • Demonstrated experience with WAN and broadband connectivity such as VPN, DSL, T1, firewalls and routers

      • Advanced Skills in technologies such as: Linux, Active Directory, Windows 2003/8, Exchange, IIS, SQL, Cisco, and/or open source technologies

      • Demonstrated experience with VMware, XenServer, Hyper-V

      • Demonstrated experience with VLAN and switched technologies

      • Demonstrated experience in managing technical services and mentoring staff

      • Demonstrated ability to perform complex technical tasks and analysis

      • Demonstrated capability of working independently as well as part of a team

      • Demonstrated ability to communicate effectively with team members, other teams, management, and customers

      • Strong background in Active Directory and Microsoft Exchange 2007 & 2010, TCP/IP, UDP, SSL

      • Familiarity with Cisco, Juniper, MX lookup, TechNet, DNSstuff, Experts Exchange, LogMeIn, ProactiveWatch

      • Good communication skills both written and verbal

      • Must be able to lift up to 50 lbs.


      Job Type:



      • Full-time


      Required education:



      • High school or equivalent


      Required experience:



      • In the field or in a related area (5) years


      Required license or certification:



      • Driver's License


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Red Team Analyst
    • Permanent
    • Norfolk
    • 0
    • IntellecTechs is currently looking for a Red Team Analyst to support our Norfolk, VA opportunity.  Top Secret Clearance with SCI is required.


      The Analyst will provide technical support, assistance, and training for unique tactics, techniques, and procedures (TTP) and information technology required to support Web Risk Assessment (WRA), part of the Navy’s Cyber Red Teaming mission.  This task requires compliance with DOD Directive 8570 on IA Workforce training and certification (IAT Level II).  Support shall include participation in annual, crisis, and other Web Risk Assessments and annual cyber analysis studies.  The following is required:


      Possess a minimum of five years of experience in providing highly technical subject matter expertise and expert guidance to government personnel in the execution of WRA operations or penetration testing and demonstrated experience in at least five of the following areas:



      • Research various cyber actors’ TTPs, organizational structures, capabilities, personas, and environments, and integrate findings into penetration tests or web risk assessment operations

      • Demonstrated expertise with website scanning and exploitation tools such as HP WebInspect, Accunetix, Burp Suite, Core Impact, etc.

      • Exploitation of vulnerabilities associated with most common operating web hosting platforms (IIS, Apache, etc.), protocols (HTTP, FTP, etc.), and network security services (PKI, HTTPS, etc.)

      • Demonstrated experience performing manual vulnerability testing of web application to include the OWASP Top 10

      • Understanding of Web Services technologies such as XML, JSON, SOAP, REST, and AJAX

      • Understanding of various web application frameworks such as ASP.NET, J2EE, Zend

      • Web Server configuration knowledge: Microsoft IIS, Apache HTTP Server, Apache Tomcat

      • Development, modification, and utilization of network enumeration engines and Open Source Research (OSR) engines (i.e. Recon-ng, nmap, nessus)

      • Exploitation or vulnerability assessment of web-based scripting engines (javascript, coldfusion, ASP) and other mobile code

      • Plan and execute technical cyber assessments or penetration tests

      • Development and utilization of testing methodology for cloud-based and networked systems

      • Modification, testing and utilization of computer network attack and exploitation tools

      • Operational Risk Management (ORM) concepts and application


      The following qualifications are desired, but not required:



      • Design, build, and implement software, Cyber assessment tools, information assurance products, or computer security applications.

      • Write software/scripts in any of the following computer programming languages (C/C++, Ruby on Rails, Python, and Perl)

      • Computer network or system design and implementation


      The contractor will be required to support the following tasks at NIOC Norfolk:



      • Conduct website vulnerability scans of unclassified Navy websites designed, developed, procured, or managed by Navy activities from inside and outside the DODIN on all public facing websites utilizing Acunetix and HP Webinspect.

      • Utilize technical and analytical means to eliminate false positive/negative results.

      • Coordinate with DOD components prior to scans for deconfliction.

      • Maintain an accurate scan database/schedule

      • Understand DOD component Whitelists

      • Post scan results on DOD web vulnerability scanning (WVS) web portal and notify NCDOC for remediation tracking and reporting.

      • Identify risks to networks based on vulnerability scan results

      • Work with webmasters/web hosts to identify technical issues prohibiting scanning

      • Recommend non-compliant websites for revocation from Whitelist

      • Coordinate/assist mitigation efforts with webmasters/web hosts

      • Assist webmasters/web hosts in developing a plan of action and milestones for mitigation

      • Review Navy websites for compliance with applicable DOD and Navy instructions and directives

      • Contact webmaster/web hosts on compliance issues

      • Assist webmasters/web hosts in correcting cited compliance issues

      • Assist webmasters in registering websites on the NIOC portal

      • Liaise with various DOD components concerning web vulnerability scanning and compliance guidelines and issues

      • Attend meetings with various agencies concerning web vulnerability scanning


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • NetOps Lead Mid
    • Permanent
    • Norfolk, VA
    • 0
    • NetOps Lead Mid – NOC


      Location: Norfolk, VA (NOC)


       


      This position is responsible for rapid recovery of network outages and the day-to-day network operations at the Network Operation Center (NOC) maintenance while receiving work direction from the shift supervisor. The member acts as an escalation point for technical issues.  The position requires support of both unclassified and classified networks. Ensure proactive monitoring utilizing network monitoring tools.  Lead conference calls for assigned maintenance activities and outages. Update and resolve outages and maintenance using ticketing systems.  Train, coach, and mentor junior team members in their career development. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  Stand in as the shift lead as needed. The member reports to the NOC Manager.


       


      EXPERIENCE & TRAINING: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered.  The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with a minimum 7 years Cisco networking experience.  Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages.  Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. A strong knowledge of trouble ticketing software, and network monitoring tools is necessary. Strong Knowledge of network protocols such as OSPF, BGP, and EIGRP is required.  Knowledge and experience working with Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.


       


      IAT-II / GSEC; Security+ CE; SSCP or CCNA-Security


      Secret Clearance Required


      Operating System Certification: BCNE or CCNA. CCNP preferred.


      ITIL v3 Foundations Preferred


      Shift Worker


       


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • IT Service Delivery Rep Senior (Site Lead)
    • Permanent
    • Cherry Point, NC
    • IT Service Delivery Rep Senior (Site Lead)

      Location: Cherry Point, NC


      Summary: This position’s primary role will be a Field Services Site Lead servicing a large scale Enterprise network. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators. Your team will consist of mid and junior level engineers.


      Responsibilities: As a Site Lead you will be expected to lead a team in network technicians to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  The Site Lead will also be expected to educate and train mid and junior network personnel on processes, procedures and technology used in the enterprise. 


      Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with 10 plus years’ experience as a Network Engineer. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages.  Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is required.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some travel will be required.  Ability to obtain a Government Secret Security clearance is required.


      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, a strong leader, strong written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability.  Strong problem-solving and troubleshooting skills with Severs and Cisco devices is required. Position requires a high level of project coordination skills to manage the execution of maintenance activities. Ability to lift up to 50lbs is required.


       Education: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNP and Security+ required. ITIL foundation V3 certification is highly desirable.


       APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       


    • IT Service Delivery Rep Mid
    • Permanent
    • Anacostia, Washington, DC
    • IT Service Delivery Rep Mid


      Location: Anacostia, Washington, DC


      Summary: This position’s primary role will be a Field Services Mid-Level Network Technician servicing a large scale Enterprise network.  You will be part of a Team of Network Technicians and Engineers. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.


      Responsibilities: As a Mid-Level Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  Take Direction from the Regional Leader and Site Leaders


      Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some Travel will be required. Ability to Obtain a Government Secret Security Clearance is required.


      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability.  A good problem-solving and troubleshooting skills in severs and Cisco devices are a Plus. Ability to lift up to 50lbs is required.


      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNA and Security+ required. ITIL foundation V3 certification is highly desirable.


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • IT Service Delivery Rep Senior (Site Lead)
    • Permanent
    • China Lake, CA

    • IT Service Delivery Rep Senior (Site Lead)


      Location: China Lake, CA


      Summary: This position’s primary role will be a Field Services Site Lead servicing a large scale Enterprise network. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators. Your team will consist of mid and junior level engineers.


      Responsibilities: As a Site Lead you will be expected to lead a team of network technicians to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  The Site Lead will also be expected to educate and train mid and junior network personnel on processes, procedures and technology used in the enterprise.


      Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with 10 plus years’ experience as a Network Engineer. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages.  Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is required.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some travel will be required.  Ability to obtain a Government Secret Security clearance is required.


      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, a strong leader, strong written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability.  Strong problem-solving and troubleshooting skills with Severs and Cisco devices is required. Position requires a high level of project coordination skills to manage the execution of maintenance activities. Ability to lift up to 50lbs is required.


      Education: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNP and Security+ required. ITIL foundation V3 certification is highly desirable.


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Junior
    • Permanent
    • Key West, FL

    • IT Service Delivery Rep Junior


      Location: Key West, FL


      Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.


      Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  Take Direction from the Regional Leader and Site Leaders


      Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages.  Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.


      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability.  A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.


      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco Network + and Security+ CE required. ITIL foundation V3 certification is highly desirable. 


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Junior
    • Permanent
    • Norfolk Naval Shipyard, Norfolk, VA

    •  IT Service Delivery Rep Junior


      Location: Norfolk Naval Shipyard


      Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.


      Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  Take Direction from the Regional Leader and Site Leaders


      Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages.  Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.


      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability.  A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.


      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco Network + and Security+ CE required. ITIL foundation V3 certification is highly desirable.


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       


    • IT Service Delivery Rep Senior (Site Lead)
    • Permanent
    • Patuxent River, MD

    • IT Service Delivery Rep Senior (Site Lead)


      Location: Patuxent River, MD


      Summary: This position’s primary role will be a Field Services Site Lead servicing a large scale Enterprise network. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators. Your team will consist of mid and junior level engineers.


      Responsibilities: As a Site Lead you will be expected to lead a team in network technicians to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  The Site Lead will also be expected to educate and train mid and junior network personnel on processes, procedures and technology used in the enterprise.


      Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with 10 plus years’ experience as a Network Engineer. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages.  Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is required.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some travel will be required.  Ability to obtain a Government Secret Security clearance is required.


      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, a strong leader, strong written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability.  Strong problem-solving and troubleshooting skills with Severs and Cisco devices is required. Position requires a high level of project coordination skills to manage the execution of maintenance activities. Ability to lift up to 50lbs is required.


      Education: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNP and Security+ required. ITIL foundation V3 certification is highly desirable.


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       
    • IT Service Delivery Rep Junior
    • Permanent
    • Pearl Harbor, HI
    • IT Service Delivery Rep Junior

      Location: Pearl Harbor, HI

      Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.

      Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Take Direction from the Regional Leader and Site Leaders

      Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.

      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.

      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco Network + and Security+ CE required. ITIL foundation V3 certification is highly desirable.

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


       


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Junior
    • Permanent
    • Pentagon
    • IT Service Delivery Rep Junior

      Location: Pentagon

      Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.

      Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Take Direction from the Regional Leader and Site Leaders

      Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.

      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.

      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco Network + and Security+ CE required. ITIL foundation V3 certification is highly desirable.

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.

       


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Junior
    • Permanent
    • Pentagon
    • IT Service Delivery Rep Junior

      Location: Pentagon

      Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.

      Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Take Direction from the Regional Leader and Site Leaders

      Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.

      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.

      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco Network + and Security+ CE required. ITIL foundation V3 certification is highly desirable.

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


       


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Mid
    • Permanent
    • San Diego, CA (Naval Station)
    • IT Service Delivery Rep Mid

      Location: San Diego, CA

      Summary: This position’s primary role will be a Field Services Mid-Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.

      Responsibilities: As a Mid-Level Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Take Direction from the Regional Leader and Site Leaders

      Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some Travel will be required. Ability to Obtain a Government Secret Security Clearance is required.

      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills in severs and Cisco devices are a Plus. Ability to lift up to 50lbs is required.

      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNA and Security+ required. ITIL foundation V3 certification is highly desirable.

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.



      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Junior
    • Permanent
    • San Diego, CA (North Island)
    • IT Service Delivery Rep Junior

      Location: San Diego, CA (North Island)


      Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.


      Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  Take Direction from the Regional Leader and Site Leaders


      Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages.  Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.


      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability.  A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.


      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco Network + and Security+ CE required. ITIL foundation V3 certification is highly desirable.


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Junior
    • Permanent
    • San Diego, CA (Point Loma)
    • IT Service Delivery Rep Junior

      Location: San Diego, CA (Point Loma)

      Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.

      Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Take Direction from the Regional Leader and Site Leaders

      Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.

      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.

      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco Network + and Security+ CE required. ITIL foundation V3 certification is highly desirable.

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


       


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Junior
    • Permanent
    • San Diego, CA (Point Loma)
    •  IT Service Delivery Rep Junior

      Location: San Diego, CA (Point Loma)

      Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.

      Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Take Direction from the Regional Leader and Site Leaders

      Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.

      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.

      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco Network + and Security+ CE required. ITIL foundation V3 certification is highly desirable.

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.



      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Senior (Site Lead)
    • Permanent
    • Washington, DC (Navy Yard)
    •  IT Service Delivery Rep Senior (Site Lead)

      Location: Washington, DC (Navy Yard)

      Summary: This position’s primary role will be a Field Services Site Lead servicing a large scale Enterprise network. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators. Your team will consist of mid and junior level engineers.

      Responsibilities: As a Site Lead you will be expected to lead a team in network technicians to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. The Site Lead will also be expected to educate and train mid and junior network personnel on processes, procedures and technology used in the enterprise.

      Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with 10 plus years’ experience as a Network Engineer. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is required. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some travel will be required. Ability to obtain a Government Secret Security clearance is required.

      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, a strong leader, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability. Strong problem-solving and troubleshooting skills with Severs and Cisco devices is required. Position requires a high level of project coordination skills to manage the execution of maintenance activities. Ability to lift up to 50lbs is required.

      Education: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNP and Security+ required. ITIL foundation V3 certification is highly desirable.

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


       


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • NetOps Specialist Mid
    • Permanent
    • Norfolk, VA (NOC)
    • NetOps Specialist Mid
      Location: Norfolk (NOC)

      This position’s primary role is to provide rapid recovery of an Enterprise network, while receiving direction from the NOC Shift Lead. Works to ensure that the site network, IDS/IPS and VPN devices and network/device management environment is reliable and that performance exceeds that of contracted service levels. In this position, you may work on portions of the network carrying classified information. Operates under the supervision of the NOC Operations Manager or designee.

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.
      Responsibilities:
      Provide rapid recovery of network outages and conduct network maintenance while receiving direction from the Shift Operations Manager. Ensure proactive monitoring utilizing network monitoring tools NetView. Lead conference calls for assigned maintenance activities and outages. Update and resolve outages and maintenance using Service Manager for ticketing. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed.

      Job Requirements:
      Experience
      The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with 4 to 6 years’ experience as a Network Engineer. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is required. Knowledge and experience working with Intrusion Detection Systems (IDS), Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.

      Skills
      The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong interpersonal skills, and innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability. Strong problem-solving and troubleshooting skills in severs and Cisco devices is required. Position requires a high level of project coordination skills to manage the execution of maintenance activities.

      Education
      A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Security+, (Net+ or A+), and any OS Cert required. CCNA preferred.

      About IntellecTechs:
      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).

      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.

      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.

      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.
    • NetOps Specialist Mid
    • Permanent
    • Norfolk, VA (NOC)
    • NetOps Specialist Mid
      Location: Norfolk (NOC)

      This position’s primary role is to provide rapid recovery of an Enterprise network, while receiving direction from the NOC Shift Lead. Works to ensure that the site network, IDS/IPS and VPN devices and network/device management environment is reliable and that performance exceeds that of contracted service levels. In this position, you may work on portions of the network carrying classified information. Operates under the supervision of the NOC Operations Manager or designee.

      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.
      Responsibilities:
      Provide rapid recovery of network outages and conduct network maintenance while receiving direction from the Shift Operations Manager. Ensure proactive monitoring utilizing network monitoring tools NetView. Lead conference calls for assigned maintenance activities and outages. Update and resolve outages and maintenance using Service Manager for ticketing. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed.

      Job Requirements:
      Experience
      The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with 4 to 6 years’ experience as a Network Engineer. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is required. Knowledge and experience working with Intrusion Detection Systems (IDS), Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.

      Skills
      The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong interpersonal skills, and innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability. Strong problem-solving and troubleshooting skills in severs and Cisco devices is required. Position requires a high level of project coordination skills to manage the execution of maintenance activities.

      Education
      A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Security+, (Net+ or A+), and any OS Cert required. CCNA preferred.

      About IntellecTechs:
      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).

      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.

      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.

      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • IT Service Delivery Rep Senior
    • Permanent
    • Norfolk, VA (NOC)
    • IT Service Delivery Rep Sr. – NOC

      Location: Norfolk, VA (NOC)


      This position is responsible for rapid recovery of network outages and the day-to-day network operations at the Network Operation Center (NOC) maintenance while receiving work direction from the shift supervisor. The member acts as an escalation point for technical issues.  The position requires support of both unclassified and classified networks. Ensure proactive monitoring utilizing network monitoring tools.  Lead conference calls for assigned maintenance activities and outages. Update and resolve outages and maintenance using ticketing systems.  Train, coach, and mentor junior team members in their career development. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  Stand in as the shift lead as needed. The member reports to the NOC Manager.


      EXPERIENCE & TRAINING: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered.  The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with a minimum 8 years Cisco networking experience.  Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages.  Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. A strong knowledge of trouble ticketing software, and network monitoring tools is necessary. Strong Knowledge of network protocols such as OSPF, BGP, and EIGRP is required.  Knowledge and experience working with Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.


      IAT-II / GSEC; Security+ CE; SSCP or CCNA-Security


      Secret Clearance Required


      Operating System Certification:  CCNA. CCNP preferred.


      ITIL v3 Foundations Preferred


      Shift Worker


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Senior
    • Permanent
    • Norfolk, VA (NOC)
    • IT Service Delivery Rep Sr. – NOC
      Location: Norfolk, VA (NOC)

      This position is responsible for rapid recovery of network outages and the day-to-day network operations at the Network Operation Center (NOC) maintenance while receiving work direction from the shift supervisor. The member acts as an escalation point for technical issues. The position requires support of both unclassified and classified networks. Ensure proactive monitoring utilizing network monitoring tools. Lead conference calls for assigned maintenance activities and outages. Update and resolve outages and maintenance using ticketing systems. Train, coach, and mentor junior team members in their career development. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Stand in as the shift lead as needed. The member reports to the NOC Manager.

      EXPERIENCE & TRAINING: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with a minimum 8 years Cisco networking experience. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. A strong knowledge of trouble ticketing software, and network monitoring tools is necessary. Strong Knowledge of network protocols such as OSPF, BGP, and EIGRP is required. Knowledge and experience working with Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.

      IAT-II / GSEC; Security+ CE; SSCP or CCNA-Security
      Secret Clearance Required
      Operating System Certification: CCNA. CCNP preferred.
      ITIL v3 Foundations Preferred
      Shift Worker

      About IntellecTechs:
      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).

      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.

      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.

      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • IT Service Delivery Rep Senior
    • Permanent
    • Pearl Harbor, HI
    • IT Service Delivery Rep Sr. – NOC
      Location: Pearl Harbor, HI (NOC)

      This position is responsible for rapid recovery of network outages and the day-to-day network operations at the Network Operation Center (NOC) maintenance while receiving work direction from the shift supervisor. The member acts as an escalation point for technical issues. The position requires support of both unclassified and classified networks. Ensure proactive monitoring utilizing network monitoring tools. Lead conference calls for assigned maintenance activities and outages. Update and resolve outages and maintenance using ticketing systems. Train, coach, and mentor junior team members in their career development. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Stand in as the shift lead as needed. The member reports to the NOC Manager.

      EXPERIENCE & TRAINING: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with a minimum 8 years Cisco networking experience. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. A strong knowledge of trouble ticketing software, and network monitoring tools is necessary. Strong Knowledge of network protocols such as OSPF, BGP, and EIGRP is required. Knowledge and experience working with Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.

      IAT-II / GSEC; Security+ CE; SSCP or CCNA-Security
      Secret Clearance Required
      Operating System Certification: CCNA. CCNP preferred.
      ITIL v3 Foundations Preferred
      Shift Worker

      About IntellecTechs:
      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).

      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.

      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.

      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • NetOps Specialist Mid
    • Permanent
    • Pearl Harbor, HI
    • NetOps Specialist Mid

      Location:  Pearl Harbor, HI (NOC)


      This position’s primary role is to provide rapid recovery of an Enterprise network, while receiving direction from the NOC Shift Lead. Works to ensure that the site network, IDS/IPS and VPN devices and network/device management environment is reliable and that performance exceeds that of contracted service levels. In this position, you may work on portions of the network carrying classified information. Operates under the supervision of the NOC Operations Manager or designee.


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


      Responsibilities:


      Provide rapid recovery of network outages and conduct network maintenance while receiving direction from the Shift Operations Manager.  Ensure proactive monitoring utilizing network monitoring tools NetView.  Lead conference calls for assigned maintenance activities and outages. Update and resolve outages and maintenance using Service Manager for ticketing. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed. 


      Job Requirements:


      Experience


      The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with 4 to 6 years’ experience as a Network Engineer. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages.  Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is required.  Knowledge and experience working with Intrusion Detection Systems (IDS), Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.


      Skills


      The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong interpersonal skills, and innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability.  Strong problem-solving and troubleshooting skills in severs and Cisco devices is required. Position requires a high level of project coordination skills to manage the execution of maintenance activities.


      Education


      A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Security+, (Net+ or A+), and any OS Cert required. CCNA preferred.  


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • IT Service Delivery Rep Mid
    • Permanent
    • Pearl Harbor, HI
    • IT Service Delivery Rep Mid
      Location: Pearl Harbor, HI
       
      Summary: This position’s primary role will be a Field Services Mid-Level Network Technician servicing a large scale Enterprise network.  You will be part of a Team of Network Technicians and Engineers. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.
      Responsibilities: As a Mid-Level Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  Take Direction from the Regional Leader and Site Leaders

      Job Requirements:

      The successful candidate will be an innovative technical professional, customer service oriented, and knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some Travel will be required. Ability to Obtain a Government Secret Security Clearance is required.

      Skills:
      The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability.  A good problem-solving and troubleshooting skills in severs and Cisco devices are a Plus. Ability to lift up to 50lbs is required.
      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNA and Security+ required. ITIL foundation V3 certification is highly desirable.
      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.

      About IntellecTechs:

      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).

      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.

      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.

      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment
    • Comms Network Engineer Senior
    • Permanent
    • San Diego, CA
    •  IT Service Delivery Rep Sr. – NOC
      Location: San Diego, CA (NOC)

      This position is responsible for rapid recovery of network outages and the day-to-day network operations at the Network Operation Center (NOC) maintenance while receiving work direction from the shift supervisor. The member acts as an escalation point for technical issues. The position requires support of both unclassified and classified networks. Ensure proactive monitoring utilizing network monitoring tools. Lead conference calls for assigned maintenance activities and outages. Update and resolve outages and maintenance using ticketing systems. Train, coach, and mentor junior team members in their career development. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Stand in as the shift lead as needed. The member reports to the NOC Manager.

      EXPERIENCE & TRAINING: A Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. The successful candidate will be an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with a minimum 8 years Cisco networking experience. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Experience must include network design, operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. A strong knowledge of trouble ticketing software, and network monitoring tools is necessary. Strong Knowledge of network protocols such as OSPF, BGP, and EIGRP is required. Knowledge and experience working with Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.

      IAT-II / GSEC; Security+ CE; SSCP or CCNA-Security
      Secret Clearance Required
      Operating System Certification: CCNA. CCNP preferred.
      ITIL v3 Foundations Preferred
      Shift Worker

      About IntellecTechs:
      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).

      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.

      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.

      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • Structural Engineer III
    • Hampton, VA

    • IntellecTechs is currently looking for a Structural Engineer III.

       

      The Center Maintenance, Operations, and Engineering (CMOE) contract comprises of three major categories of work – operations, maintenance, and engineering (OME), as described below. •Maintenance – Research and institutional facility maintenance includes, but not limited to, preventive maintenance, trouble calls, repairs, Reliability Centered Maintenance (RCM), Facility Condition Assessment (FCA), and maintenance/operation of central utilities (e.g., electrical power distribution, potable water, storm water drainage) •Operations – Facilities Operations support includes, but not limited to, wind tunnels, laboratories, and test stands testing, instrumentation calibration/repair; plant and utilities (e.g., high pressure air, Liquid Nitrogen (LN2) and Steam Plant); technology development and administration, including, but not limited to, Facility Automation Systems (FAS) and Data Acquisition Systems (DAS) •Engineering – Facility engineering includes, but not limited to, engineering studies, design, construction, construction management, configuration management, tactical engineering, pressure system recertification, project management/planning support.

       

      Responsibilities:
      The Structural Engineer independently performs structural engineering assignments by using standard engineering techniques, procedures, and criteria. Provides solutions to structural engineering problems and participates in project management functions as needed, staying accountable for budgeted project hours. Prepares analysis, studies, design review presentations, construction cost estimates, specification editing, and supports construction management effort as needed.

      Independently executes structural engineering and design tasks, develops construction documents, calculations, specifications and technical engineering reports, meets with clients and performs site visits to take measurements and photos.

       


      Qualifications

       U.S. Citizenship required. BS degree from an accredited engineering school and three (3) to five (5) years related engineering experience, or MS degree from an accredited engineering school and two (2) to three (3) years of related engineering experience, or Ph. D. from an accredited engineering school. A Civil or Structural engineering degree is preferred.


      Specific job requirements:
      • Creates design calculations using the fundamentals of engineering and principals of design, by hand or utilizing software. Qualitative abilities including strong analytical skills, technical proficiency and effective problem solving skills.
      • Experienced in computer applications including Word, Excel, PowerPoint, Adobe Acrobat and Mathcad
      • Proficient in Autodesk software, such as Revit, 2D/3D CAD, Mechanical Simulation, Inventor, and Robot
      • Familiar with FEA structural engineering software, such as RAM Elements, RISA, or FEMAP
      • Excellent communication skills including an excellent command of English (speaking, reading, writing).
      • Self-motivated and willing and able to learn new products, concepts and techniques.
      • Organized team player with excellent time management skills.
      • Able to work alone or in small, multi-discipline teams in a support or lead role.
      • Ensures that policies, procedures, and standards are adhered to.
      • Visits job sites as required, identifies any improper implementation and takes action to insure technical solutions are immediately implemented.
      • Supports Safety Department with structural advice as needed.
      • Ensures safe working practices and a safe working environment.

       


      Essential Functions:
      Work Environment
      Office environment. (85%)

      Test/Industrial Environment – May be exposed to areas of high noise levels, hazardous propellants, explosives, chemicals and industrial facilities. Travel between facilities and test sites is required. Travel between various facilities/test operations is required and may bring exposure to loud noise and potentially hazardous equipment operation.


      Physical Requirements
      The ability to enter into confined spaces, crawl into or onto various assemblies while maintaining a clear vision of safety is required. Potential exposure to high noise levels, hazardous chemicals, propellants and the like. Appropriate PPE and training will be provided for all conditions. Must be able to walk, stand, bend, twist and sit for extended periods as well as climb, crawl, and lift up to 35 lbs.

       

      Equipment and Machines:
      Standard office equipment - PC, telephone, fax, and copier (50%)

      Safety and Personal Protective Equipment (20%)

      Attendance
      Regular attendance mandatory (100%)
      Overtime/work outside normal schedule required (<20%)

      Travel required (<<5%)

      Other Essential Functions
      U.S. Citizenship required. Must be able to work in a team atmosphere. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety/risk hazard to the employee or others. Must be able to balance scope, schedule and budget to insure project success. The work environment requires the ability to cooperate and work with individuals at all levels of the company and the client. Must be able to obtain and maintain a security clearance as required. A valid driver’s license is required.



    • Information Systems Architect Senior
    • Quantico
    • High school Diploma or General Equivalency Diploma (GED) 10+ Years Ten plus (10+) years of related experience with experience in leading and managing information technology projects in a complex environment. Under minimal direction, functions in advanced specialty disciplines such as, but not limited to, information security, privacy, and information assurance, assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering, legacy evolution, or system infrastructure. Leads and coordinates the design, development, implementation and support of business and/or technical information technology solutions encompassing multiple specialization's, platforms and technologies. Defines project scope, plans and deliverables including cost projections and proposed implementation dates. Assists leadership in determining technical direction of the organization. Researches, analyzes, recommends and implements new technologies, standard processes, tools and techniques. creates portions of information technology plans based on an understanding of the customer's organizational strategic direction, technology context and business needs. Coaches and provides technical leadership to others on the application of new technologies, appropriate project management and system development methodologies. Provides technical support for marketing initiatives through participation in proposals and marketing studies. Reviews other system and programming designs to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technologies. Identifies, develops, updates and enforces standards and procedures. Monitors and ensures resolutions of performance issues. Interfaces with support groups and production problems, technical concerns and financial issues. Researches, evaluates and stays current on emerging tools, techniques and technologies. Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II. IAT II One of the following is required: GSEC Security+ SCNP SSCP
    • Commercial Systems Administrator/Technician
    • Permanent
    • Virginia Beach
    • IntellecTechs is seeking an experienced Systems Administrator (Commercial). Blending today’s technology with outstanding customer service, IntellecTechs offers clients innovative, individually-crafted Technology Solutions to meet their unique needs. The key to our success lies with our ingenuity and strong corporate culture. Our culture drives our business. We challenge and offer our staff engaging work, continued learning opportunities, and fun team building activities and company events. We serve our communities through active company participation in volunteer-based initiatives. In turn, we consistently delight our customers and deliver on their high expectations.


      Our Sr. Systems Administrator is a member of a team of engineers and technicians supporting various client sites in Hampton Roads Virginia. The travel is currently focused in Virginia Beach, Norfolk, Chesapeake, Gloucester County, Hampton, Isle of Wight County, James City County, Newport News, Poquoson, Portsmouth, Southampton County, Suffolk, Surry Count, Williamsburg, York County, and Smithfield but is open to other locations within the general vicinity. Our clients have offices across the United States. The Sr. Systems Administrator will serve as a technical resource for the day-to-day operations and team project activities including technical project work, customer interaction, project coordination, customer maintenance plan creation, documentation initiatives, and desktop support, as needed. Additionally, the Sr. Systems Administrator will serve as a technical escalation point for our team and our customers.


      Eligible candidates should:



      • Always act with customers in mind

      • Consistently meet deadlines

      • Be able to learn and react quickly when facing new problems

      • Be able to handle multiple tasks and projects and switch between them quickly

      • Evaluate priorities and use time effectively and efficiently concentrating efforts on the most important tasks

      • Quickly grasp the essence and the underlying structure of things

      • Deal with concepts and complexity comfortably

      • Enjoy the challenge of unfamiliar tasks

      • Work independently


      RESPONSIBILITIES:



      • Daily travel throughout the Hampton Roads area (mileage reimbursement applies)

      • Troubleshoot all customer IT issues and serve as an escalation point via phone, remote or onsite support including Tier 1, Tier 2, Tier 3, Tier 4 support, as needed

      • Manage, set-up, administer, support and troubleshoot software, hardware and overall network infrastructure including but not limited to: Windows 7/8/10, Server 2012/R2 Exchange 2010/2013/2016, Terminal Services, VMware, firewalls, routers, broadband connectivity, database servers, performance monitoring, back-ups, reporting, third party application support, etc...

      • Create and maintain network documentation including but not limited: network assessments, centralized online customer information store, monthly maintenance plans, etc.

      • Develop plans for hardware, systems operations, and technical procedures; provide input for disaster recovery and security plans

      • Define and write clear and succinct technical documentation related to systems and applications as necessary.

      • Prioritize customer requests via internal ticket tracking/timekeeping systems

      • Identify, recommend and manage IT service improvements for customer enhancements

      • Serve as primary backup to Managed IT Director as related to all work activities and interfacing with customer POC’s with accountability for resolving service problems and for prioritizing work requests

      • Occasional evening and weekend work including but not limited to: involvement in weekly rotation of 24/7 support responsibilities, project work, technical escalations, monthly maintenance, etc

      • Other duties as assigned

      • Identify, troubleshoot and resolve issues quickly and effectively, sometimes under pressure.

      • Evaluate or develop tools / scripts to facilitate improvement and to support ongoing maintenance of a growing environment.

      • Install and setup systems as required to support growth and new projects.

      • Work well in a team environment and be able to work with and feedback accurate technical information to developers, application and business owners to identify and resolve complex issues.

      • Provide recommendations and implement solutions for scalability and performance improvement.


      REQUIREMENTS:



      • Technical support (24x7) is a requirement.

      • Technical BS/MS degree, or equivalent work experience

      • Eligible for a Federal Security Clearance

      • 5+ years of professional technical experience as a Systems or Network Engineer

      • Demonstrated experience with WAN and broadband connectivity such as VPN, DSL, T1, firewalls and routers

      • Advanced Skills in technologies such as: Linux, Active Directory, Windows 7/8/10, Exchange, IIS, SQL, Cisco, and/or open source technologies

      • Demonstrated experience with VMware, XenServer, Hyper-V

      • Demonstrated experience with VLAN and switched technologies

      • Demonstrated experience in managing technical services and mentoring staff

      • Demonstrated ability to perform complex technical tasks and analysis

      • Demonstrated capability of working independently as well as part of a team

      • Demonstrated ability to communicate effectively with team members, other teams, management, and customers

      • Strong background in Active Directory and Microsoft Exchange 2007 & 2010, TCP/IP, UDP, SSL

      • Familiarity with Cisco, Juniper, MX lookup, TechNet, DNSstuff, Experts Exchange, LogMeIn, ProactiveWatch

      • Good communication skills both written and verbal

      • Must be able to lift up to 50 lbs.


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


      Job Type:



      • Full-time


      Required education:



      • High school or equivalent


      Required experience:



      • In the field or in a related area (5) years


      Required license or certification:



      • Driver's License

    • Data Analyst
    • Temporary
    • Silver Spring, MD
    • Job Description for Data Analyst


       FUNCTION:  Data Analyst to serve on a collaborative team that uses health care claims and survey data to conduct data management and analyses on behalf of our clients. The Data Analyst will support our contracts with major federal agencies, states, and the Centers for Medicare & Medicaid Services (CMS). This position requires quantitative skills, working with large databases, and attention to details. By providing data analysis, complete documentation, clear communication, and accurate analyses, datasets, and reports you will contribute to our mission of improving public health worldwide. 


       DUTIES AND RESPONSIBILITIES:



      1. Analyzes specifications, formulates programming approaches, and consults with clients to clarify requirements.



      1. Analyzes incoming data to ensure compliance with the required technical specifications and quality standards for various health care research initiatives.



      1. Collaborates with data submitters and the client to manage all data intake. This involves communicating corrections and recommending any remediation to improve the data analytical value.



      1. Utilizes Microsoft SQL Server and SAS to perform data manipulation and generate statistical reports.



      1. Tracks estimates of cost and time for assigned tasks and activities.



      1. Provides complete and thorough documentation; investigates existing databases; researches data anomalies, and constructs subset data bases and data files.  Provides input to progress reports for assigned tasks.



      1. Performs additional duties as required.


      QUALIFICATIONS:


       B.S. or M.S. degree in computer sciences, health sciences, or other related field.  Three to five years of SAS and SQL programming experience. Experience with health care data management is highly desirable. Must have familiarity with relational databases and electronic data capture systems. Required to have excellent communication skills, strong analytic and quantitative skills, and attention to details. Able to work well in team environment and independently.


      CORPORATE INFO: 


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM). 


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • Administrative Assistant Junior Level
    • Full Time
    • New Orleans, LA
    • High school Diploma or General Equivalency Diploma (GED)

       

      1-4 years One to four (1-4) years experience, to include: word processing, spreadsheet development, documenting management issues, financial analysis, data collection,

      report processing, brief preparation, read milestone schedules, send emails, and receive emails. One (1) year work experience shall be within Federal

      Government.

       


      CORPORATE INFO: 




      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM). 




      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.




      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.




      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


    • Captivate Instructional Systems Developer
    • Full time/4 months with possibility of follow-on
    • Virginia Beach, VA
    • IntellecTechs, Inc. seeks a Captivate 9 Developer to assist in developing and designing training programs in support of our government clients. Responsibilities include developing, converting, and uploading training content in different modalities to learning delivery systems.


      ESSENTIAL DUTIES
      The Captivate 9 Developer will have a variety of responsibilities focused on product development and delivery, including course design, performance support tools, training simulation, and training analysis.



      • The Captivate 9 Developer shall use a course design document to develop an eLearning course to include audience and learning environment analysis, instructional objectives and strategy, content outline, user navigation, screen/page template designs, storyboard/script development with text, voice, sound, and graphics.

      • The Captivate 9 Developer shall use Adobe Captivate 9 to develop "how to" animations videos and other training simulations or story-based modules.

      • The Captivate 9 Developer shall assist in the deployment of technology tools and delivery of technology based learning activities and content.

      • The Captivate 9 Developer shall identify and document learning delivery system limitations and issues with selected tools and course content.

      • The Captivate 9 Developer shall troubleshoot issues with learning delivery system and provide resolutions when applicable.

      • The Captivate 9 Developer shall incorporate various media technologies into web-based training materials.


      REQUIRED QUALIFICATIONS/EXPERIENCE



      • Must have 1-3 years of related training experience.

      • Must be extremely proficient with Adobe Captivate 9.

      • Use multimedia and web-based applications to design training solutions

      • Translate written content into visual descriptions (graphics, animations, interactive charts and graphs, video-based scenarios)

      • Maintain strong internal and external client relationship skills

      • Thrive in a fast-paced, project-driven organization

      • Adapt quickly and easily to changing requirements and needs from internal and external clients

      • Must communicate effectively and collaborate with Subject Matter Experts (SMEs) and teammates.

      • Must display a high degree of attention to detail and the ability to present complex information clearly.

      • Exceptional writing, grammar, and punctuation skills.

      • Must have experience developing CBT.

      • Must be able to work on multiple modules simultaneously and meet deadlines.

      • Must display in-depth understanding of the ADDIE/SAT model (other development models are a plus).

      • Must display mastery of SCORM and Section 508 accessibility requirements.


      Desired Skills:



      • Experience working with US Government Agencies is preferred but not required.

      • Experience working on large projects.

      • Experience creating project documentation and client deliverables.

      • Excellent interpersonal communication skills.


      REQUIRED EDUCATION/CERTIFICATIONS



      • Associate or Bachelor's degree in Liberal Arts (e.g, English, Communications), Education, Instructional Design/Development, e-Learning, or related fields.

      • Certificate in Instructional Systems Design (ISD) or Master's Degree in ISD or related field is preferred, but not required.

      • 8 years of experience can be substituted for the education requirement.


      Applicants must have the legal right to work in the US.


      CORPORATE INFO: 


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM). 


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • IT Service Delivery Rep Junior - Junior
    • Pax River
    • IT Service Delivery Rep Junior - Junior
      Pax River


      Summary: This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers servicing the NGEN Navy sites. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.

      Responsibilities: As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues.  You will be responsible to create ticket for maintenances using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.  Perform escalation and additional tasks as directed.  Take Direction from the Regional Leader and Site Leaders

      Job Requirements: The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge. Position requires the basic skills to manage the execution of maintenance activities and network outages.  Fundamental understanding of the OSI Model is required. Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.  Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus.  Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. Some travel maybe required. Some Travel will be Required. Ability to Obtain a Government Secret Security Clearance is required.

      Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral  communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability.  A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Candidate needs to have the ability to lift up to 50 lbs.

      Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Network + and Security+ CE required. ITIL foundation V3 certification is highly desirable.


      APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION.


       CORPORATE INFO: 


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM). 


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

    • US Army Reserve Continuing Education Services Test Proctor
    • Temporary
    • Fort Buchanan, Puerto Rico
    • US Army Reserve Continuing Education Services


      Test Proctor 



      • Order, receive, control, mail (Government will provide postage), administer, score, take inventory, and provide test results of both Army Personnel Testing (APT) and civilian examinations to appropriate agencies and institutions as required by applicable regulations, policies and other guidance such as the Army Personnel Testing, TCO Handbook, AR 611-5, AR 611-6, AR 601-210, AR 601-222, USMEPCOM 611-1, USMEPCOM 601-4, and the Defense Activity for Non-Traditional Education Support (DANTES) Examination Program Handbook (DEPH), Volumes I and II. Contract Test Examiner personnel are not allowed to sign the following items: test orders, answer sheets, test inventory reports, irregularity reports, and testing agency shipping documents.

      • Maintain strict control of all test items. The Test Examiner (TE) is required to know the safe combination and will report any test compromise immediately to the ESS.

      • Perform duties in accordance with DANTES, APT and other test exam policies to include reports, submission of test inventories, returning tests to contractor, and providing test results to appropriate agency/institutions; destroy test material in accordance with regulation and/or Standard Operating Procedures.

      • Perform testing in accordance with DANTES/APT Program guidelines, Army Regulations, and the DEPH/APT TCO Handbook.

      • Ensure training and testing materials are up to date and in accordance with the current DANTES, APT and other exam policies.

      • Ensure testing procedures are in accordance with the DANTES/APT Test Control Officer Handbook, referenced regulations, and applicable test administration manuals.

      • Ensure all completed exams are entered into the client’s GAE account.

      • Keep all testing log books and answer sheets in accordance with DANTES, APT, and other exam policies.

      • Maintain sufficient testing materials are available to accomplish APT/DANTES Testing.

      • Keep ESS/TCO informed of all testing issues as they occur.


       


      Perform Education Services tasks to include the following:



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.



      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.



      • Candidate shall have a Bachelor’s degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education and at least three years of professional relevant work experience in testing. Passing scores on all of the required online certifications, which are required to administer exams at their respective locations, must be achieved within two months following receipt of CAC. Proof of certification shall be provided to the ESS/TCO prior to performing testing services. Testing examiner personnel are required to complete all certifications outlined in the Army Personnel Testing Test Control Officer Handbook.


      • Contingent upon contract award.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Fort Buchanan, Puerto Rico
    • 0
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • US Army Reserve Continuing Education Services
    • Caroapolis, Pennsylvania
    • US Army Reserve Continuing Education Services


      Test Proctor


      Order, receive, control, mail (Government will provide postage), administer, score, take inventory, and provide test results of both Army Personnel Testing (APT) and civilian examinations to appropriate agencies and institutions as required by applicable regulations, policies and other guidance such as the Army Personnel Testing, TCO Handbook, AR 611-5, AR 611-6, AR 601-210, AR 601-222, USMEPCOM 611-1, USMEPCOM 601-4, and the Defense Activity for Non-Traditional Education Support (DANTES) Examination Program Handbook (DEPH), Volumes I and II. Contract Test Examiner personnel are not allowed to sign the following items: test orders, answer sheets, test inventory reports, irregularity reports, and testing agency shipping documents.
      Maintain strict control of all test items. The Test Examiner (TE) is required to know the safe combination and will report any test compromise immediately to the ESS.
      Perform duties in accordance with DANTES, APT and other test exam policies to include reports, submission of test inventories, returning tests to contractor, and providing test results to appropriate agency/institutions; destroy test material in accordance with regulation and/or Standard Operating Procedures.
      Perform testing in accordance with DANTES/APT Program guidelines, Army Regulations, and the DEPH/APT TCO Handbook.
      Ensure training and testing materials are up to date and in accordance with the current DANTES, APT and other exam policies.
      Ensure testing procedures are in accordance with the DANTES/APT Test Control Officer Handbook, referenced regulations, and applicable test administration manuals.
      Ensure all completed exams are entered into the client’s GAE account.
      Keep all testing log books and answer sheets in accordance with DANTES, APT, and other exam policies.
      Maintain sufficient testing materials are available to accomplish APT/DANTES Testing.
      Keep ESS/TCO informed of all testing issues as they occur.


      Perform Education Services tasks to include the following:


      Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.
      Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.
      Acknowledge and determine the reason for client visits or contact and refer appropriately.
      Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.
      Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.
      Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.
      Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date
      Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.
      Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.
      Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.
      Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.
      Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.
      Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.
      Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.
      Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.
      Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.
      Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.
      Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.
      Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.
      Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.
      Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.
      Inform higher education officials and unit personnel of education changes/updates as they occur.
      Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.
      Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.
      Assist clients in navigating Veterans Administration (VA) and other educational related websites.
      Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).
      Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.
      Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.
      Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.
      Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.
      Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.
      Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.
      Candidate shall have a Bachelor’s degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education and at least three years of professional relevant work experience in testing. Passing scores on all of the required online certifications, which are required to administer exams at their respective locations, must be achieved within two months following receipt of CAC. Proof of certification shall be provided to the ESS/TCO prior to performing testing services. Testing examiner personnel are required to complete all certifications outlined in the Army Personnel Testing Test Control Officer Handbook.


      Contingent upon contract award.


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • US Army Reserve Continuing Education Services Test Proctor
    • Fort Devens, Massachusetts
    • US Army Reserve Continuing Education Services Test Proctor


      Order, receive, control, mail (Government will provide postage), administer, score, take inventory, and provide test results of both Army Personnel Testing (APT) and civilian examinations to appropriate agencies and institutions as required by applicable regulations, policies and other guidance such as the Army Personnel Testing, TCO Handbook, AR 611-5, AR 611-6, AR 601-210, AR 601-222, USMEPCOM 611-1, USMEPCOM 601-4, and the Defense Activity for Non-Traditional Education Support (DANTES) Examination Program Handbook (DEPH), Volumes I and II. Contract Test Examiner personnel are not allowed to sign the following items: test orders, answer sheets, test inventory reports, irregularity reports, and testing agency shipping documents.
      Maintain strict control of all test items. The Test Examiner (TE) is required to know the safe combination and will report any test compromise immediately to the ESS.
      Perform duties in accordance with DANTES, APT and other test exam policies to include reports, submission of test inventories, returning tests to contractor, and providing test results to appropriate agency/institutions; destroy test material in accordance with regulation and/or Standard Operating Procedures.
      Perform testing in accordance with DANTES/APT Program guidelines, Army Regulations, and the DEPH/APT TCO Handbook.
      Ensure training and testing materials are up to date and in accordance with the current DANTES, APT and other exam policies.
      Ensure testing procedures are in accordance with the DANTES/APT Test Control Officer Handbook, referenced regulations, and applicable test administration manuals.
      Ensure all completed exams are entered into the client’s GAE account.
      Keep all testing log books and answer sheets in accordance with DANTES, APT, and other exam policies.
      Maintain sufficient testing materials are available to accomplish APT/DANTES Testing.
      Keep ESS/TCO informed of all testing issues as they occur.


      Perform Education Services tasks to include the following:


      Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.
      Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.
      Acknowledge and determine the reason for client visits or contact and refer appropriately.
      Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.
      Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.
      Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.
      Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date
      Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.
      Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.
      Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.
      Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.
      Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.
      Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.
      Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.
      Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.
      Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.
      Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.
      Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.
      Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.
      Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.
      Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.
      Inform higher education officials and unit personnel of education changes/updates as they occur.
      Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.
      Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.
      Assist clients in navigating Veterans Administration (VA) and other educational related websites.
      Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).
      Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.
      Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.
      Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.
      Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.
      Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.
      Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.
      Candidate shall have a Bachelor’s degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education and at least three years of professional relevant work experience in testing. Passing scores on all of the required online certifications, which are required to administer exams at their respective locations, must be achieved within two months following receipt of CAC. Proof of certification shall be provided to the ESS/TCO prior to performing testing services. Testing examiner personnel are required to complete all certifications outlined in the Army Personnel Testing Test Control Officer Handbook.


      Contingent upon contract award.


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • US Army Reserve Continuing Education Services Test Proctor
    • Fort Douglas, Utah
    •  US Army Reserve Continuing Education Services Test Proctor

      Order, receive, control, mail (Government will provide postage), administer, score, take inventory, and provide test results of both Army Personnel Testing (APT) and civilian examinations to appropriate agencies and institutions as required by applicable regulations, policies and other guidance such as the Army Personnel Testing, TCO Handbook, AR 611-5, AR 611-6, AR 601-210, AR 601-222, USMEPCOM 611-1, USMEPCOM 601-4, and the Defense Activity for Non-Traditional Education Support (DANTES) Examination Program Handbook (DEPH), Volumes I and II. Contract Test Examiner personnel are not allowed to sign the following items: test orders, answer sheets, test inventory reports, irregularity reports, and testing agency shipping documents.
      Maintain strict control of all test items. The Test Examiner (TE) is required to know the safe combination and will report any test compromise immediately to the ESS.
      Perform duties in accordance with DANTES, APT and other test exam policies to include reports, submission of test inventories, returning tests to contractor, and providing test results to appropriate agency/institutions; destroy test material in accordance with regulation and/or Standard Operating Procedures.
      Perform testing in accordance with DANTES/APT Program guidelines, Army Regulations, and the DEPH/APT TCO Handbook.
      Ensure training and testing materials are up to date and in accordance with the current DANTES, APT and other exam policies.
      Ensure testing procedures are in accordance with the DANTES/APT Test Control Officer Handbook, referenced regulations, and applicable test administration manuals.
      Ensure all completed exams are entered into the client’s GAE account.
      Keep all testing log books and answer sheets in accordance with DANTES, APT, and other exam policies.
      Maintain sufficient testing materials are available to accomplish APT/DANTES Testing.
      Keep ESS/TCO informed of all testing issues as they occur.


      Perform Education Services tasks to include the following:

      Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.
      Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.
      Acknowledge and determine the reason for client visits or contact and refer appropriately.
      Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.
      Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.
      Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.
      Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date
      Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.
      Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.
      Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.
      Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.
      Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.
      Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.
      Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.
      Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.
      Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.
      Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.
      Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.
      Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.
      Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.
      Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.
      Inform higher education officials and unit personnel of education changes/updates as they occur.
      Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.
      Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.
      Assist clients in navigating Veterans Administration (VA) and other educational related websites.
      Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).
      Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.
      Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.
      Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.
      Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.
      Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.
      Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.
      Candidate shall have a Bachelor’s degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education and at least three years of professional relevant work experience in testing. Passing scores on all of the required online certifications, which are required to administer exams at their respective locations, must be achieved within two months following receipt of CAC. Proof of certification shall be provided to the ESS/TCO prior to performing testing services. Testing examiner personnel are required to complete all certifications outlined in the Army Personnel Testing Test Control Officer Handbook.

      Contingent upon contract award.


      CORPORATE INFO:

      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).

      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.

      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.

       
    • US Army Reserve Continuing Education Services Test Proctor
    • Fort McCoy, Wisconsin
    • US Army Reserve Continuing Education Services


      Test Proctor job description


      June 2017


       



      • Order, receive, control, mail (Government will provide postage), administer, score, take inventory, and provide test results of both Army Personnel Testing (APT) and civilian examinations to appropriate agencies and institutions as required by applicable regulations, policies and other guidance such as the Army Personnel Testing, TCO Handbook, AR 611-5, AR 611-6, AR 601-210, AR 601-222, USMEPCOM 611-1, USMEPCOM 601-4, and the Defense Activity for Non-Traditional Education Support (DANTES) Examination Program Handbook (DEPH), Volumes I and II. Contract Test Examiner personnel are not allowed to sign the following items: test orders, answer sheets, test inventory reports, irregularity reports, and testing agency shipping documents.

      • Maintain strict control of all test items. The Test Examiner (TE) is required to know the safe combination and will report any test compromise immediately to the ESS.

      • Perform duties in accordance with DANTES, APT and other test exam policies to include reports, submission of test inventories, returning tests to contractor, and providing test results to appropriate agency/institutions; destroy test material in accordance with regulation and/or Standard Operating Procedures.

      • Perform testing in accordance with DANTES/APT Program guidelines, Army Regulations, and the DEPH/APT TCO Handbook.

      • Ensure training and testing materials are up to date and in accordance with the current DANTES, APT and other exam policies.

      • Ensure testing procedures are in accordance with the DANTES/APT Test Control Officer Handbook, referenced regulations, and applicable test administration manuals.

      • Ensure all completed exams are entered into the client’s GAE account.

      • Keep all testing log books and answer sheets in accordance with DANTES, APT, and other exam policies.

      • Maintain sufficient testing materials are available to accomplish APT/DANTES Testing.

      • Keep ESS/TCO informed of all testing issues as they occur.


       


      Perform Education Services tasks to include the following:



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships,


      and other financial aid opportunities.



      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have a Bachelor’s degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education and at least three years of professional relevant work experience in testing. Passing scores on all of the required online certifications, which are required to administer exams at their respective locations, must be achieved within two months following receipt of CAC. Proof of certification shall be provided to the ESS/TCO prior to performing testing services. Testing examiner personnel are required to complete all certifications outlined in the Army Personnel Testing Test Control Officer Handbook.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • US Army Reserve Continuing Education Services Test Proctor
    • Fort Snelling, Minnesota
    • US Army Reserve Continuing Education Services Test Proctor


      Order, receive, control, mail (Government will provide postage), administer, score, take inventory, and provide test results of both Army Personnel Testing (APT) and civilian examinations to appropriate agencies and institutions as required by applicable regulations, policies and other guidance such as the Army Personnel Testing, TCO Handbook, AR 611-5, AR 611-6, AR 601-210, AR 601-222, USMEPCOM 611-1, USMEPCOM 601-4, and the Defense Activity for Non-Traditional Education Support (DANTES) Examination Program Handbook (DEPH), Volumes I and II. Contract Test Examiner personnel are not allowed to sign the following items: test orders, answer sheets, test inventory reports, irregularity reports, and testing agency shipping documents.
      Maintain strict control of all test items. The Test Examiner (TE) is required to know the safe combination and will report any test compromise immediately to the ESS.
      Perform duties in accordance with DANTES, APT and other test exam policies to include reports, submission of test inventories, returning tests to contractor, and providing test results to appropriate agency/institutions; destroy test material in accordance with regulation and/or Standard Operating Procedures.
      Perform testing in accordance with DANTES/APT Program guidelines, Army Regulations, and the DEPH/APT TCO Handbook.
      Ensure training and testing materials are up to date and in accordance with the current DANTES, APT and other exam policies.
      Ensure testing procedures are in accordance with the DANTES/APT Test Control Officer Handbook, referenced regulations, and applicable test administration manuals.
      Ensure all completed exams are entered into the client’s GAE account.
      Keep all testing log books and answer sheets in accordance with DANTES, APT, and other exam policies.
      Maintain sufficient testing materials are available to accomplish APT/DANTES Testing.
      Keep ESS/TCO informed of all testing issues as they occur.


      Perform Education Services tasks to include the following:


      Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.
      Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.
      Acknowledge and determine the reason for client visits or contact and refer appropriately.
      Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.
      Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.
      Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.
      Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date
      Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.
      Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.
      Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.
      Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.
      Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.
      Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.
      Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.
      Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.
      Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.
      Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.
      Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.
      Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.
      Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.
      Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.
      Inform higher education officials and unit personnel of education changes/updates as they occur.
      Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.
      Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.
      Assist clients in navigating Veterans Administration (VA) and other educational related websites.
      Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).
      Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.
      Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.
      Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.
      Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.
      Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.
      Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.
      Candidate shall have a Bachelor’s degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education and at least three years of professional relevant work experience in testing. Passing scores on all of the required online certifications, which are required to administer exams at their respective locations, must be achieved within two months following receipt of CAC. Proof of certification shall be provided to the ESS/TCO prior to performing testing services. Testing examiner personnel are required to complete all certifications outlined in the Army Personnel Testing Test Control Officer Handbook.


      Contingent upon contract award.


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Fort Bragg, North Carolina
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Caroapolis, Pennsylvania
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Fort Devens, Massachusetts
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Fort Belvoir, Virginia
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Birmingham, Alabama
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Fort McCoy, Wisconsin
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Wichita, Kansas
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Fort Snelling, Minnesota
    •  

      US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       


    • Education Services Advisor
    • Fort Douglas, Utah
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Little Rock, Arkansas
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Los Alamitos, California
    •  

      US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       


    • Education Services Advisor
    • Joint Base Lewis-McChord, Washington
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Education Services Advisor
    • Fort Shafter, Hawaii
    • US Army Continuing Education Services Advisor


       



      • Promote lifelong learning opportunities through degree programs, testing opportunities, and other certification programs available to Soldiers and family members.

      • Be professional and knowledgeable of all Army Continuous Education Services (ACES) Programs and Services.

      • Acknowledge and determine the reason for client visits or contact and refer appropriately.

      • Ensure GoArmyEd account access requests are approved or rejected. Ensure client understands the reason for rejection.

      • Ensure a contact note is documented within GoArmyEd when a client fails to comply with requests for additional information pertaining to a tuition assistance request.

      • Review tuition assistance request for accuracy and ensure all required information and documents are uploaded in GoArmyEd eFile prior to approval by the ESS.

      • Provide guidance to clients on applying for tuition assistance through GoArmyEd. Ensure client understand request must be approved before the course start date

      • Assist clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.

      • Provide guidance to clients concerning how to navigate the VIA smart link within GoArmyEd and how to select a college major and/or school in VIA.

      • Provide guidance to clients about how to create a course planner in GoArmyEd. Ensure TA request meets degree requirements. Ensure clients understand the course planner approval process.

      • Monitor course planner queue and review, approve, or reject degree plan and/or course planner. Ensure completion as determined by the ESS.

      • Contact clients via email and/or telephone of accepting a GoArmyEd helpdesk case. Ensure helpdesk case is closed, escalated, or returned. Ensure completion as determined by the ESS.

      • Respond to telephone and email inquiries. Ensure contact with clients is annotated in GoArmyEd student contact sheet. Ensure completion as determined by the ESS.

      • Ensure clients are aware of how to apply for and maintain an active Joint Service Transcript account.

      • Provide guidance to clients concerning how to navigate the Joint Service Transcript website, how to print a transcript, and how to forward transcripts to a college or university.

      • Review client’s previous academic history, to include but not limited to: transcripts, certifications, and manually recalculate a Grade Point Average (GPA) worksheet, if warranted. Ensure worksheet is uploaded in GoArmyEd.

      • Apply and/or remove holds to clients GoArmyEd account in accordance with Army Regulation (AR) 625-1 or other education policy.

      • Review all facts concerning Exception to Policy TA After-the-Fact request. Ensure clients understand the criteria for submission. Document and assist the ESS with packet submission to HQ ACES.

      • Explain to clients the criteria for submitting a Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons.

      • Review Request for TA Recoupment Waiver – Withdrawal for Military (WM) Reasons for accuracy and completeness prior to coordination with ESS.

      • Consult ESS prior to escalating helpdesk cases or issues for their review and/or determination.

      • Inform higher education officials and unit personnel of education changes/updates as they occur.

      • Provide instructions to higher education institutions concerning GoArmyEd invoicing, grading, and Student Agreement/Degree Plan requirements.

      • Provide information to clients concerning Free Application for Federal Student Aid (FAFSA), scholarships, and other financial aid opportunities.

      • Assist clients in navigating Veterans Administration (VA) and other educational related websites.

      • Provide information to clients (electronically or in person) on Veterans Education Benefits to include Transfer of Education Benefits (TEB).

      • Guide and assist clients with Student Loan Repayment Program (SLRP) application or other similar issue and/or refer to the ESS or SLRP helpdesk.

      • Assist clients in applying for admission to programs such as Troops-To-Teachers, Inter-service Physician Assistant Program (IPAP), and Commissioning Programs.

      • Prepare and conduct Power-Point education briefings for clients/units on education to include but not limited to: testing, GoArmyEd, Tuition Assistance, etc.

      • Assist/prepare reports/documents using Excel/Power Point/Word for ACES headquarters/units/commanders regarding education information.

      • Thoroughly document all verbal and written communication of services provided to clients in their GoArmyEd student contact sheet.

      • Update, remove and/or replace education literature such as books, brochures, magazine, and handouts as determined by the ESS.


       



      • Candidate shall have an Associate’s degree or higher degree from a college or university that is accredited by an agency recognized by the U.S. Department of Education that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


      -OR


      Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study appropriate to the position.


       


      CORPORATE INFO:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws. We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Senior Electrical Engineer
    • Permanent
    • Hampton, VA
    • Senior Electrical Engineer


      Responsibilities
      Independently make decisions on engineering problems and methods and resolves important technical question through the use of advanced techniques and the extension or modification of standard practices. Conducts analysis and evaluation or design of unique and complex tasks through the development of new or improved methods and procedures. Accomplishes assignments by defining requirements, developing criteria, searching for information, developing concepts, coordinating intra or interdisciplinary interfaces and controlling allocated resources. May plan, schedule, and coordinate the work of others on a large engineering project or on smaller projects containing many complex features or requiring detailed analysis.

      Perform power distribution system design including high-medium-low voltage substation, utilities and facilities design, substation relaying, protection device coordination analysis using software (ETAP) preferred, adjustable/variable speed controllers design from low to high HP machines. Prepare engineering studies, reports, design review presentations, construction cost estimates & construction management services. Knowledge of code compliance. 

      General experience in process control and automation. Allen Bradley PLC and LabVIEW experience preferred. 


       


      U.S. Citizenship required. BS degree in Electrical Engineering from an ABET accredited school and eight (8) to twelve (12) years related engineering experience, or MS degree from an accredited engineering school and seven (7) to ten (10) years of related engineering experience, or Ph. D.  and (two) to five (5)from an accredited engineering school.PE (Professional Engineering license) required


       


      Essential Functions:


      Work Environment
      Office environment. (85%) Test/Industrial Environment – May be exposed to areas of high noise levels, hazardous propellants, explosives, chemicals and industrial facilities. Travel between facilities and test sites is required. Travel between various facilities/test operations is required and may bring exposure to loud noise and potentially hazardous equipment operation.


       


      Physical Requirements:
      The ability to enter into confined spaces, crawl into or onto various assemblies while maintaining a clear vision of safety is required. Potential exposure to high noise levels, hazardous chemicals, propellants and the like. Appropriate PPE and training will be provided for all conditions. Must be able to walk, stand, bend, twist and sit for extended periods as well as climb, crawl, and lift up to 35 lbs.


       


      Equipment and Machines:


      Standard office equipment (PC, telephone, fax, copier, etc.) (50%) Safety and Personal Protective Equipment (20%)

      Attendance:
      Regular attendance mandatory (100%)
      Overtime/work outside normal schedule required (<20%)
      Travel required (<<5%)

      Other Essential Functions:
      U.S. Citizenship required. Must be able to work in a team atmosphere. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety/risk hazard to the employee or others. Must be able to balance scope, schedule and budget to insure project success. The work environment requires the ability to cooperate and work with individuals at all levels of the company and the client. Must be able to obtain and maintain a security clearance as required. A valid driver’s license is required.


       


      About IntellecTechs:


       


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


      We value our diversified team and work diligently to provide and promote a culture free from discrimination and harassment.


       

    • Controls Engineer
    • NASA Langley
    •  While the majority of work is directly in support of LaRC, other industry partners and Government agencies may be supported at remote sites as directed by the Contracting Officer (CO). The Center Maintenance, Operations, and Engineering (CMOE) contract comprises of three major categories of work – operations, maintenance, and engineering (OME), as described below.



      • Maintenance – Research and institutional facility maintenance includes, but not limited to, preventive maintenance, trouble calls, repairs, Reliability Centered Maintenance (RCM), Facility Condition Assessment (FCA), and maintenance/operation of central utilities (e.g., electrical power distribution, potable water, storm water drainage)

      • Operations – Facilities Operations support includes, but not limited to, wind tunnels, laboratories, and test stands testing, instrumentation calibration/repair; plant and utilities (e.g., high pressure air, Liquid Nitrogen (LN2) and Steam Plant); technology development and administration, including, but not limited to, Facility Automation Systems (FAS) and Data Acquisition Systems (DAS)

      • Engineering – Facility engineering includes, but not limited to, engineering studies, design, construction, construction management, configuration management, tactical engineering, pressure system recertification, project management/planning support.


      This position falls under Operations, though the position will work closely with the other two directorates.


      Responsibilities:


      The selected candidate will work alone or with a team to provide engineering services to the wind tunnels and research facilities at the NASA Langley.  These services include trouble-shooting, repair, replacement, programming, configuration, documentation and checkout control systems and components.  In addition to “break-fix” services, the candidate may also work on controls-related projects for improvements, added functions, or new capabilities.  This work may start with project planning, work breakdown structures, writing specifications or making budget-schedule estimations.  It will include project completion requiring system design, graphical user interface building, programming, equipment layout and procurement, system configuration, and drawing reviews.  Hands-on work will include system checkout, equipment configuration, troubleshooting, repair and system operation.  In most cases, the candidate will create clear and concise documentation.  The task will involve interaction with fellow team members, other internal service providers, sub-contractors,   the operational staff of the facilities and the NASA client. The candidate will need to conduct meetings and reviews with these parties, clearly communicating goals and objectives in order to engage these groups for the project’s success.  The candidate must be able to juggle multiple tasks, while working in a dynamic environment in which priorities change frequently.  The successful candidate will be self-motivated in their work-habits, show initiative in tackling new work, and exercise and communicate sound technical judgment.


      Qualifications - External


      U.S. Citizenship required. BS degree from an accredited engineering school and one (1) to two (2) years of engineering experience, or MS degree from an accredited engineering school. Academic study in mechanical systems, controls theory, manufacturing or aerodynamics desired.  Electrical engineering preferred.


      Experience with process controllers required; experience with Allen-Bradley PLCs desired.  Experience with general programming techniques required. Experience in an industrial, laboratory or manufacturing facility desired.  Experience in system design, equipment installation and system startup desired.  Experience with hydraulics a plus. 


      Work Environment


      An office or Control Room environment is the typical work area. Travel between various facilities and test sites is required.  Project implementations or troubleshooting events will be in an industrial or laboratory environment.   May be exposed to areas of high voltage,  high noise levels, hazardous propellants, explosives, chemicals and industrial facilities.


       Equipment and Machine:


      Software Tools: PLC Ladder Logic, LabVIEW, C/C++, MS Office [Word, Excel, Outlook, Viso], AutoCAD or equivalent, Matlab/Simulink


      Hardware platforms: Microsoft PC, Linux, National Instruments, Allen-Bradley PLCs [PLC-5, SLC, ControlLogix], Allen-Bradley PanelViews


      Field Devices:  programmable controllers, pneumatic valves, programmable valves


      Communications Protocol: TCP/IP, RS-232, IEEE-488


      Safety and personal protective equipment


       Physical Requirements:


      Must have sufficient mobility to enter all areas of wind tunnel and test facilities.  The ability to enter into confined spaces, crawl into or onto various assemblies while maintaining a clear vision of safety is required. Potential exposure to high noise levels, hazardous chemicals, propellants and the like. Appropriate PPE and training will be provided for all conditions. Must be able to walk, stand, bend, twist and sit for extended periods as well as climb, crawl, and lift up to 35 lbs.


      Attendance


      Regular attendance mandatory (100%)


      Overtime/work outside normal schedule required (<15%) Travel required («5%)


       Other Essential Functions:


      U.S. Citizenship required. Must be able to work in a team atmosphere. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety/risk hazard to the employee or others. Must be able to balance scope, schedule and budget to insure success. The work environment requires the ability to cooperate and work with individuals at all levels of the company and the client. Must be able to obtain and maintain a security clearance as required. A valid driver’s license is required.


       


       

    • Front-End Developer
    • Full Time
    • Research Triangle Park, NC
    • Seeking an intermediate-level Front-End Engineer to support the work at EPA’s National Center for Computational Toxicology.


      Candidate must be a U. S. Citizen, possess a clean record and have the ability to obtain a security clearance.


      Required Experience:



      • Bachelor degree preferably in Computer Science, Computer Information Systems, Computer Engineering or related field.

      • Minimum of three years of progressive experience. Additional education may be substituted for a portion of the experience requirement.

      • Ability to obtain a security clearance.

      • Excellent written and oral communications skills.

      • Must possess significant experience in the following:

      • JavaScript

      • MV* Web Framework

      • Data-driven web applications

      • Responsive web design on multiple browsers

      • Version control systems (git)


      Desired Experience:



      • js, Flux, Node.js, Webpack, Ruby.

      • Familiarity with front-end unit testing.

      • Ability to work effectively in the Linux environment.

      • Participation in Agile/Scrum development practices.

      • Familiarity with statistical methodologies and models desired.


      General Skills:



      • Solid understanding of web-based software systems.

      • Excellent organizational skills with ability to work individually, and as a member of a team, on multiple projects simultaneously.

      • Ability and desire to mentor other members of the team.


      ROLES AND RESPONSIBILITIES



      • Support existing web applications and support NCCT staff with respect to front-end design, architecture, and documentation.

      • Design and implement updates and extensions to existing web applications ensuring proper design, structure and frameworks.

      • Participate within application development teams and in designing and documenting front-end systems and web components.

      • Assist in the preparation of specifications and other activities requiring knowledge of front-end development principles and techniques.

      • Interpret requirements and perform analyses to ensure that objectives are met.

      • Mentor and review the work of less experience developers.

      • Perform other duties as required.


       


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.


       

    • IT Specialist Mid Level
    • Full Time
    • Parris Island, SC
    • High school Diploma or General Equivalency Diploma (GED)


      Active DoD Secret Clearance required.


      Four to nine (4-9) years of related experience in information systems. Under general direction, applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution. Applies specialization to conceptualize, design, construct, test and implement portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. Interacts with the customer to gain an understanding of the business environment, technical context and organizational strategic direction. Defines scope, plans and deliverables for assigned projects. Collects, identifies, defines and organizes detailed user and information technology requirements. Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Confirms and prioritizes project plans and deliverables with the customer, participates in business and technical information technology solution implementations, upgrades, enhancement and conversions. Understands and uses appropriate tools to analyze, identify and resolve business and or technical problems. Applies metrics to monitor performance and measure key project criteria. Prepares system documentation, establishes and maintains security, integrity and business continuity controls and documents. Participates in special studies. Stays current on emerging tools, techniques and technologies. Assists information engineers on application of specialized knowledge to coding, testing, implementation and documentation projects.


      Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II (GSEC, Security+, or SSCP)


      About IntellecTechs:


      IntellecTechs, Inc. is a premier provider of Information Technology (IT), Training and Professional Technical and Administrative Services to federal and commercial customers. IntellecTechs' government customers include Department Navy Chief Information Office (DONCIO), U.S. Navy (USN), U.S. Marine Corps (USMC), National Education and Training Command (NETC), Program Executive Office (PEO) Enterprise Information Systems (EIS), National Aeronautics and Space Administration (NASA) and Space and Naval Warfare command (SPAWAR). Our project management experience and commitment to client relationship enables us to provide creative and cost-effective solutions regardless to the size of the mission. By eliminating boundaries, collaborating in new ways, and continually seeking improvement, IntellecTechs is helping clients at all levels to connect, protect, and serve citizens better than ever. Our headquarters is located in Virginia Beach, VA and is also a certified testing center authorized to administer Prometric and Pearson VUE exams. IntellecTechs is an 8(a) company, certified by the SBA, Economically Disadvantaged Women Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) and Small Women and Minority Owned (SWaM).


      IntellecTechs, Inc. is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms IntellecTechs, Inc.'s policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws


      IntellecTechs, Inc. will not tolerate discrimination or sexual harassment in its workplace and will take all reasonable steps necessary to ensure nondiscriminatory treatment throughout its programs and business practices to include, but not limited to the following: recruiting/posting/advertising, selection and hiring; disciplinary actions; involuntary and voluntary terminations and layoffs; position upgrades and promotions; rates of pay and other compensation; training programs and participation/selection criteria; and apprenticeships. Also, IntellecTechs, Inc. will provide reasonable accommodations to applicants and employees with disabilities in accordance with Federal, State or Local regulations and laws.

    • Senior Systems Administrtor
    • 10.00
    • MINIMUM EDUCATION, EXPERIENCE, TRAINING, AND /OR SKILL REQUIREMENTS:


      Seeking a Senior Systems Administrator to support the work at EPAs National Center for Computational Toxicology.


      This position will provide technical assistance, analysis and troubleshooting of a variety of Linux systems. The systems will need to be maintained and optimized through daily, weekly and monthly patching, upgrades, and tuning as required. This position will assist other personnel with the implementation of the operating system releases and help to maintain the operational status of systems. Tasks will include the development of recommendations for the acquisition of hardware and software necessary to support future IT requirements.


      Required Experience:



      • Bachelor degree preferably in Computer Science, Computer Information Systems, Computer Engineering or related field.

      • Minimum of five years of progressive experience. Additional education may be substituted for a portion of the experience requirement.

      • Excellent written and oral communications skills.

      • Must possess expertise in the following:

        • RedHat Linux version 6 & 7

        • RedHat Jboss

        • Apache Tomcat software

        • Docker

        • Ability to develop scripts to automate tasks (log rotation, temp space cleanup etc.)




      Desired Experience:



      • Relational and non-relational databases including MongoDB, MySQL and PostgreSQL

      • Agile/Scrum development practices


      General Skills:



      • Solid understanding of best practices and standard operating procedures for systems administration.

      • Excellent organizational skills with ability to work individually, and as a member of a team, on multiple projects simultaneously.


      BRIEF OUTLINE OF SPECIFIC ROLES AND RESPONSIBILITIES (Reference a Project Function Job Description if applicable.):



      1. Design, develop and document a process for daily, weekly and monthly patching, upgrades, and tuning for system maintenance and security vulnerabilities

      2. Design and develop a plan/process for hardware refresh and future acquisitions

      3. Document and validate procedures for disaster recovery

      4. Document and evaluate parameters and metrics for the SAN

      5. Document and analyzes local policies regarding system access, network rights, and physical access to systems and equipment

      6. Document and provide a report on system operating metrics for consistency, reliability, and availability


      Perform other duties as required.

    • DevOps Engineer
    • 0
    • MINIMUM EDUCATION, EXPERIENCE, TRAINING, AND /OR SKILL REQUIREMENTS:


      Seeking a Senior DevOps Engineer to support the work at EPA’s National Center for Computational Toxicology.


       This is a new position to utilize DevOps best practices to improve and automate the development, deployment, and delivery processes, working from beginning to end, including finalizing the selection of tools, technologies and automation processes.  Development activities will include continuous integration, continuous delivery, continuous testing, and continuous monitoring. This position will work collaboratively with the software engineering teams to design continuous integration best practices, deploy applications and automate operations and processes.


       Required Experience:



      • Bachelor degree preferably in Computer Science, Computer Information Systems, Computer Engineering or related field.

      • Minimum of five years of progressive experience. Additional education may be substituted for a portion of the experience requirement.

      • Excellent written and oral communications skills.

      • Must possess expertise in the following:

        • Linux 6 & 7

        • Linux shell scripting environments such as bash

        • Software source control tools such as Git

        • Build, test, and deployment tools such as Jenkins, Maven, Vagrant, SonarQube, Logstash, Docker and Selenium

        • Configuration management, build management, release process and defect management.




      General Skills:



      • Knowledge of IaaS best practices.

      • Participation in Agile/Scrum development practices.

      • Excellent organizational skills with ability to work individually, and as a member of a team, on multiple projects simultaneously.


      BRIEF OUTLINE OF SPECIFIC ROLES AND RESPONSIBILITIES (Reference a Project Function Job Description if applicable.):



      1. Implement an automated process for product delivery and full lifecycle management.

      2. Apply best practices to the configuration, build, release, and defect management processes.

      3. Support the application development teams..

      4. Write clear technical documentation of the developed processes and automation for use by developers, system administrators, and testers.

      5. Interpret requirements and perform analyses to ensure that objectives are met.


      Perform other duties as required.


       


       

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